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Heritage Toyota Owings Mills
Owings Mills, MD
1,170 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,170 reviews
September 09, 2025
My experience was amazing while at the dealership and Williams made my purchase smooth as always. I highly recommend and will definitely visit soon. Williams made my purchase smooth as always. I highly recommend and will definitely visit soon. More
by Lola
September 09, 2025
April is the one you want! She will get you done and you will have a great car buying experience She will get you done and you will have a great car buying experience More
by Lewimilduran2006
Employees Worked With
September 09, 2025
The experience that I had with April was worth writing about. She was professional and very efficient. I would recommend her 100% for a seemless buyjng experience. Stephanie was the best Finance lady. about. She was professional and very efficient. I would recommend her 100% for a seemless buyjng experience. Stephanie was the best Finance lady. More
by dhazel254
Employees Worked With
September 08, 2025
Anthony was very helpful. He listened to us and addressed our concerns. He was very knowledgeable about the vehicle. Will definitely be back as long as he’s here. He listened to us and addressed our concerns. He was very knowledgeable about the vehicle. Will definitely be back as long as he’s here. More
by Dmkstep
September 07, 2025
I had the pleasure of working with Joey Cheng on the purchase of my 6th Gen 4Runner. Joey was extremely responsive and helpful during the entire process. I feel that the pricing was extremely competitiv purchase of my 6th Gen 4Runner. Joey was extremely responsive and helpful during the entire process. I feel that the pricing was extremely competitive and fair. I highly recommend Heritage Toyota Owing Mills and will recommend them to anyone looking for a new Toyota! More
by todd.hempel
September 06, 2025
My salesperson Drew Evens I worked with Drew Evens for my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many quest my purchase of a used Mini sport from Heritage. I dealt with Drew over the phone as I am from out of state. He was very responsive to my many questions about the vehicle and stayed in contact on his day off with his personal phone texting me updates. To be an out of state buyer I’m assuming sale people are thinking this is a waste of my time they will never complete this purchase. I never had that feeling from Drew he was genuine and upfront with information and negotiations. I would recommend him to anyone looking to purchase a vehicle he is newer to the location but an experienced sales person and as I discovered incredibly knowledgeable about Toyota trucks and Highlanders ( I’m also a Highlander owner since 2003). I appreciate his patience and assistance in guiding me through my first out of state purchase of a vehicle. The dealership: Negatives: The dealerships GM did not respond to emails about a pretty large dent in the side panel that I didn’t notice when I picked it up nor is it evident in the video my sales person sent. Positives: The same GM had me picked up at the airport and brought out to the dealership which I felt was a classy thing to do. The car had its battery changed the day before I picked it up The dealership returned some of my licensing fees after they dropped the ball on getting my tags up here in Massachusetts. I don’t ask for it a check just arrived also I thought a professional classy move. The finance manager I initially worked with was sufficient in her duties The finance manager that assisted her and then became my point of contact to get the tags resolved was fantastic. The dealerships has its issues but also had a lot of pluses. More
by Dave L
September 06, 2025
This is my fifth time buying a vehicle here. Great customer service and care from everyone I interacted with. Great customer service and care from everyone I interacted with. More
by juliegiese643
Employees Worked With
September 05, 2025
Adel Gannyu was great in assisting and helping me pick a new car, he’s A1!!!!!! new car, he’s A1!!!!!! More
by stl2stx
Employees Worked With
