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Heritage Toyota Owings Mills
Owings Mills, MD
1,385 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,385 reviews
February 28, 2026
Great experience with April Cromety our Sales Person and Stephanie Thornton, our finance manager. Will be buying from them again Stephanie Thornton, our finance manager. Will be buying from them again More
by mamajyleol2
February 28, 2026
Horrible. Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night b Gave a quote on a Tundra. Confirmed appointment after 8 the night before. Arrived on time for the appt. and found out they sold the truck the night before out from under us. Spent 4 hours trying to get us to purchase a color we didn’t want, they weren’t honoring the quote and kept producing numbers for the vehicle we didn’t want. Kept asking to have Catonsville send over a truck matching the original one we received the quote on and they ignored our requests forcing us to drive further to Heritage Toyota Catonsville to get the truck we wanted. Hopefully they have better customer service in Catonsville. More
by esbrandtj
February 27, 2026
I had a phenomenal experience with Heritage Toyota Owings Mills! Thank you so much to John, Walt, and Phaeng. They were all very helpful. Mills! Thank you so much to John, Walt, and Phaeng. They were all very helpful. More
by abbeytoro
Employees Worked With
February 27, 2026
William Butler is an extremely pleasant person to work with. Adds a real personal touch to the sale! with. Adds a real personal touch to the sale! More
by yoyam3
February 25, 2026
Had a great experience at Heritage Toyota today. Joey Cheng and Evander Tross were great to deal with. Made everything a very easy process. I highly recommend this dealership for any of your vehicle Joey Cheng and Evander Tross were great to deal with. Made everything a very easy process. I highly recommend this dealership for any of your vehicle needs! More
by Damon Thomas
Employees Worked With
Other Employees :
Corporate Director Adam Shoar-5 STARS
February 25, 2026
I really like working with April and I found another car that I love. Thank you Heritage Toyota Owings Mills. that I love. Thank you Heritage Toyota Owings Mills. More
by 2nd time around
February 25, 2026
This was a very seamless experience. April was thorough, professional and a pleasure to work with. April was thorough, professional and a pleasure to work with. More
by Tacoma Guy
February 22, 2026
Rob Steiner was great, would recommend him every time. Great personality, funny; give my boy a bonus and a raise. Great personality, funny; give my boy a bonus and a raise. More
by Keith
February 21, 2026
Will was extremely friendly and personable. He made buying a new car very manageable for someone new like myself. Very glad to have him He made buying a new car very manageable for someone new like myself. Very glad to have him More
by kylesteen18
Employees Worked With
February 21, 2026
This was a very good experience for us. We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her! We came back several times before buying, just doing our due diligence. April was amazing and an asset to this dealership. We highly recommend her! More
by Sylviaadh
