Heritage Toyota Owings Mills

Heritage Toyota OwingsMills for me, is the best dealership. Since 2009 to 2025 I purchased 4 vehicles from them. The latest purchased was December22, 2025. I would like to say “Thank You” to the fo dealership. Since 2009 to 2025 I purchased 4 vehicles from them. The latest purchased was December22, 2025. I would like to say “Thank You” to the following: John Holliday ( General Manager) who first saw our name online when we searched for a vehicle and first to call us and scheduled our appointment. Upon our arrival, John met and greeted us with a warm welcome and introduced us to Grace Green (Sales Associate). Grace entertained us with patience and understanding. She humbly told us that we are her first customer to come and negotiated to purchase a vehicle. She was assisted by Phaeng Taweepuntsant (Sales Associate) who was so patient to review the documents to be submitted. Thanks to Phaeng who diligently assisted Grace for the smooth processing of the application. And here comes the Great Stephanie Thornton (Finance Manager) who welcomed us with open arms and made everything possible that we will be financed by Toyota Financial Services with a monthly affordable amount for us to pay. Everything went smoothly with the trade in of our 2011 Toyota Prius Hybrid to a new 2025 Rav 4 Hybrid. We ended up getting a new car happily as a Christmas gift for our family. From the bottom of our hearts “Thank you” Heritage Toyota Iwings Mills!😘❤️ More

Great service! ! Efficient, knowledgeable and friendly. Found the model and style I wanted within minutes and was able to negotiate over phone due to traveling. I ! Efficient, knowledgeable and friendly. Found the model and style I wanted within minutes and was able to negotiate over phone due to traveling. In sad out in less than an hour to sign documents and take pressing vehicle. A+++ More

Grace Green was very accommodating and helped us from start to finish. She was very patient and deal with us professionally. Everything was well handled. Thanks for your help ❤️ start to finish. She was very patient and deal with us professionally. Everything was well handled. Thanks for your help ❤️ More

All staff was kind and efficient in servicing our family so we could purchase the vehicle we came for. Everyone (John, Will Butler, Will, who inspected our trade-in, Jaylen, and Alexa) were all very persona so we could purchase the vehicle we came for. Everyone (John, Will Butler, Will, who inspected our trade-in, Jaylen, and Alexa) were all very personable and made us feel at home. More

April is and absulote delightful to work with. She will make sure you experience is unique I will definitely buy from her again. She will make sure you experience is unique I will definitely buy from her again. More

Excellent excellent service Joey/ Evander. They did an excellent job in servicing me even after I the purchase of the vehicle? They were still willing to help me install the racks on top of th They did an excellent job in servicing me even after I the purchase of the vehicle? They were still willing to help me install the racks on top of the car. And even gave me. The privacy cover.. More

April was a good person to me. It took several hours to get me approves. She was patient and worked with me because my English is not very good. It took several hours to get me approves. She was patient and worked with me because my English is not very good. More

I had a really good experience here. My salesperson was attentive, patient, and understanding. I highly recommend. You won't be disappointed. My salesperson was attentive, patient, and understanding. I highly recommend. You won't be disappointed. More

April was the best sales person ever. She got us the best deal possible and we were all happy She got us the best deal possible and we were all happy More

She was super helpful and understanding throughout the process. Highly recommend for a great service process. Highly recommend for a great service More