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Heritage Toyota

S. Burlington, VT

4.9
4,461 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,462 reviews

February 22, 2023

Thanks for making purchasing a car as smooth and easy as can be. I really like how Danielle kept me up to date on the buying process. Her quick response to my many questions were amazing. Last minute reque More

by Toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Danielle Acerno
Feb 22, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Danielle to shop for your new Toyota, and that not only was she able to help find the perfect vehicle to fit your needs, but that she made sure you were comfortable with all of it's features before taking it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 22, 2023

They were wonderful to work with. They were honest. They were responsive. They were respectful. They were personable. More

by holcomb2014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Machavern
Feb 22, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 21, 2023

Matt was fantastic. He was everything I wanted in dealership sales rep: not pushy, very quick to answer questions, got answers to questions he didn’t know the answers to More

by rem.kielman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Matt and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 21, 2023

It was apparent in our dealings that Tanner would take the time to find just the truck for me. Tanner listened, kept me posted when one became available. And I didn't have to wait as long as planned. H More

by laker70
Recommend Dealer
Yes
Employees Worked With
Tanner Smith
Feb 21, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tanner to shop for your new truck, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 21, 2023

Joe was incredibly kind, approachable, and professional. He made the daunting task of unexpectedly replacing my car smooth and easy. I deeply appreciated his honesty and respect for the realities of purchas More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
Feb 22, 2023 -

Heritage Toyota responded

Sarah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to replace your previous vehicle, and that he was able to make the process and smooth and stress free one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2023

Sales and business people were very helpful and professional. Frankie worked with us to find a vehicle that fits our needs and our budget. Love the car and the color! More

by Viddle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Frankie to shop for your new Toyota, an that he was able to help find the perfect fit for both you needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2023

I purchased my first NEW vehicle a Toyota Highlander in September 2022. A co worker recommended I discuss my purchase with Matt Messenger. I found Matt to be polite no inappropriate comments or judgmenta More

by emmesler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Matt! We are so glad to hear that you enjoyed working with him to shop for your new Highlander, and that he was able to help find the perfect vehicle to fit both your needs and budget. We are also pleased to hear that he has continued to serve as a resource for you as you continue to get acquainted with the features of your new Toyota. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 20, 2023

This my second Tacoma truck with them, 15 years later! There is a reason I went back again. More

by Troutchaserii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
Feb 21, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for trusting Neal and our team to help find your newest Tacoma! We are pleased to hear that everything went smoothly, and we look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 19, 2023

Tanner was great from the waiting list process to delivery. I am now waiting for my next one. Sales manager Dylan was also very knowledgeable with Toyota heritage, Not just dealer name and great to More

by Nazar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Machavern, Tanner Smith
Feb 20, 2023 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tanner and our team to shop for your new Sequoia, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 18, 2023

Matt helped me buy my first brand new vehicle (and trade in my 18 year old Prius!) and actually made the experience *fun.* He walked me the through the process in a way that turned it from being daunting to More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Messenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Heritage Toyota responded

Emily, Thank you for taking the time to share your feedback, and for trusting Matt and our team to help you shop for your first new Toyota! We are so pleased to hear that everything went smoothly, and was stress-free. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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