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Heritage Toyota

S. Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
4,417 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,417 reviews

August 05, 2022

Tek did a great job at helping me find a car that fits my need. Thank you! More

by Goma subba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new Toyota, and that he was able to help find the perfect vehicle to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 04, 2022

I have known Jason on a personal level for quite some time but want to say how professional and respectful and knowledgeable he was. We had a little "bump in the road" with my previous lease getting in More

by susan.perrier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
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Aug 05, 2022 -

Heritage Toyota responded

Susan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to transition to your new Toyota, and that despite the bump in the road along the way, everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

August 02, 2022

Derek was absolutely wonderful! I was on a waitlist for a car for several months and he was always checking in keeping me informed and updated. And the car purchase process went sea More

by ellieaeaton
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Heritage Toyota responded

Ellie, Thank you for taking the time to share your feedback, and for your patience while you waited for your new vehicle to arrive. We are so glad to hear that you enjoyed working with Derek throughout the process, and that he was able to make sure everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 01, 2022

Great service - steve kemp is who we worked with - car was clean and ready to go in a day or two! Pleased with our experience More

by dcbjlb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kemp
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Aug 02, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Steve to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 31, 2022

Very good experience. They made it easy and stress free. Joe was terrific. Definitely going back when next time I need a car. More

by MJC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cornelio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new Toyota, and that everything went smoothly and was stress free! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 30, 2022

This is my 4th pick-up that I have gotten from Heritage Toyota. I really enjoyed working with Derek. He kept in contact with me every month on the status of the new truck. I would have the truck serviced a More

by mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 01, 2022 -

Heritage Toyota responded

Mark, Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with Derek for your automotive needs over the years, and we look forward to seeing you again in the future! Until then, safe travels and enjoy your new truck!

July 29, 2022

The team was great, very helpful and friendly. Made the process easy and quicker than expected! Would definitely recommend this dealership to someone. More

by Gus4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob was in finance, Jason Dillon, Heritage Auto
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Jul 29, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 29, 2022

Patrick explained everything to me in great detail. It was a pleasure working with him. More

by marciasmith45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Heritage Toyota responded

Marcia, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 22, 2022

Everyone was friendly and the transaction was quick and painless. Jason was great to work with, keeping us updated from the time we put a deposit on the car until the day it was delivered. I would highly More

by Jjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Report | Print
Jul 25, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jason to shop for your new Toyota, and that he was able to make sure everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 21, 2022

Neal Pavlak was very helpful in helping me find the right vehicle at the right price. More

by Gay_Atherton
Recommend Dealer
Yes
Employees Worked With
Neal Pavlak
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Jul 21, 2022 -

Heritage Toyota responded

Gay, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Neal to shop for your new Toyota, and that he and our team were able to find the perfect vehicle for your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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