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Heritage Toyota

S. Burlington, VT

4.9
4,419 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,419 reviews

June 03, 2022

Keith was outstanding - in attentiveness, knowledge, patience and follow-through -we shared our frustration for vehicle availability in uncertain times. This is our second Heritage purchase - the first More

by apriljh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin, Nick McCarthy, Keith Lawrence
Jun 06, 2022 -

Heritage Toyota responded

April, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice over the years. We are pleased to hear that you enjoyed working with Keith to shop for your newest Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 02, 2022

We recently bought our second vehicle from Derek and had a great experience again. He helped us explore all of our options when customizing our vehicle and kept us updated on the process through every step. More

by Kep1018
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you once again enjoyed working with Derek and our team to shop for your new Toyota, and that he was able to help navigate all the available options to find the perfect vehicle to fit your needs. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

June 02, 2022

I was extremely happy with Derek and the dealership in purchasing my new Rav4 Hybrid More

by Patriciahallquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heritage Auto
Jun 06, 2022 -

Heritage Toyota responded

Patricia, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek and our team to shop for and bring home your new RAV4, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 01, 2022

I really enjoyed working with Jason to get the vehicle I wanted. He is a good listener and communicator. He is honest and reliable. JT in the finance department was a pleasure to work with, as well. More

by dantreinis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, JT Treichler
Jun 01, 2022 -

Heritage Toyota responded

Dan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and JT to shop for and bring home your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 30, 2022

Beautiful building very comfortable. We went to see a salesman friend. He was honest and said he couldn’t help us. Then got us in touch with another salesman in the dealership that could More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede works next door at Ford
May 31, 2022 -

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our team, and that they were able to help find the perfect new Toyota to fit your needs! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 30, 2022

Joe Agresti did an amazing job by making things easy, quick, and smooth for my recent purchase of a 2022 Rav4. I highly recommend meeting with Joe for your next vehicle. More

by andreagodin93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
May 31, 2022 -

Heritage Toyota responded

Andrea, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe to shop for your new RAV4, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 26, 2022

I am very pleased with my recent experience at Heritage Toyota. Joe Agresti took plenty of time to orient me to my new Camry, and also reached out to my insurance agent to notify them of the new car so in More

by BL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Agresti
May 26, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Joe to shop for your new Toyota, and that he and our staff were able to make sure that it was a stress-free experience for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 22, 2022

Great experience! Rob was my salesman and was outstanding. Found the truck I wanted and made the sale go very smoothly. Couldn’t have asked for better customer service More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Heritage Toyota responded

Patty, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 20, 2022

Keith was very friendly and honest throughout the whole experience! I’ve bought several cars and this was the best experience I’ve had so far! Thanks Keith! More

by Bluecordhs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Lawrence
May 23, 2022 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Keith! We are so glad to hear that you enjoyed working with him to shop for your new Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 18, 2022

I have leased three cars and have purchased this last one with Jason. I have always come back to Toyota and work with Jason because he legitimately cares about you as a customer. I remember coming to Toyota More

by juanma12es12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon
May 19, 2022 -

Heritage Toyota responded

Juan, Thank you for taking the time to share your feedback, and for making Heritage Toyota (and Jason) your dealership and sales consultant of choice - We truly appreciate it! We are pleased to hear that you enjoyed working with Jason once again to shop for your newest Toyota, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

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