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Heritage Toyota

S. Burlington, VT

4.9
4,409 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,409 reviews

July 23, 2021

Steve Kemp was awesome to work with. He was honest with me and very informative as to the process of ordering a vehicle. Called once a week to let me know the status of the vehicle and was understanding of More

by thennessey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Kemp
Jul 26, 2021 -

Heritage Toyota responded

Tim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Steve and Christine to shop for your new Toyota, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Jul 26, 2021 -

thennessey responded

I have leased and bought quite a few cars over the years and this experience was the best one yet. I love the new RAV4!!! Great vehicle!!!!

July 22, 2021

Derek came highly recommended when I started the search for a new vehicle for my girls and I. The vehicle I was in just wasn't working out for my clients, was a little too large for my girls and I and the More

by ErinZea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2021 -

Heritage Toyota responded

Erin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek and Patrick, and that they were able to help you find the perfect new vehicle for you and your family, and of course that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

July 22, 2021

We went to this dealership with intent on buying a new car potentially two. Initially Tek helped us out by getting us to test drive a Prius as well as a rav4. He went over pricing and what we can expect f More

by Joelfelion
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Jul 22, 2021 -

Heritage Toyota responded

Joel, Thank you for sharing your feedback, and congratulations on both your new Toyota's! We are so glad to hear that you enjoyed working with Tek, Chuck, and our entire team to help bring them home, and that everything went so smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visits, Until then, safe travels and enjoy your new Toyotas!

July 20, 2021

Tom and the gentleman who helped with service packages/financing (Weeks?) we’re fantastic. Listened well, were helpful, low pressure, got us through efficiently! we really trusted them. More

by trevwellman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Payne
Jul 20, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tom and Patrick to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 19, 2021

Chuck at Heritage took great care of me and helped me into an amazing new RAV4 Prime. Chuck was kind enough to drive to my workplace to collect the info on my trade in, which made the whole process much More

by mpek3539
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 20, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chuck to bring home your new RAV4 Prime, and that he was able to make sure everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new RAV4!

July 17, 2021

Both times I’ve been here for vehicles it has been a quick and painless process. I’ve bought two RAV’s from Jason and both were perfect. After meeting Jason the first time I knew just who to contact whe More

by Akjohnson802
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dillon
Jul 19, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Jason to shop for your Toyotas, and that everything has gone smoothly for you. We look forward to seeing you again in the future! Until then, safe travels!

July 14, 2021

Ryan knew we were all set with our sale and that it would be a very quick transaction. He personally had nothing more to gain, he had an easy sale - but he made sure we had everything we needed and was super More

by jtremblaydd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hardy
Jul 14, 2021 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan, and that he was able to make sure everything about shopping for your new vehicle went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 14, 2021

Ryan made the trade to a new RAV4 lease an enjoyable experience. From the time we entered the showroom to the time we drove the 2021 RAV4 off the lot was a total of only 2 hrs. To me this is the mark of More

by Jerry2018 Rav4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hardy
Jul 15, 2021 -

Heritage Toyota responded

Jerry, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Ryan, and that he was able to make upgrading your RAV4 a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 13, 2021

I got my second Tacoma from Chuck Heingartner and couldn't be happier. It went really smooth and he answered all my questions. There was no pressure. Top notch team! More

by toddk
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Jul 13, 2021 -

Heritage Toyota responded

Todd, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chuck to shop for your new Toyota and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 13, 2021

I drove 3+hrs. to Vermont from New York to pick up a new car at a different Toyota dealer, only to have it sold before I arrived. I was in a bit of a bind to find a car but luckily I ended up at Heritage To More

by Carrie Capella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Hardy
Jul 13, 2021 -

Heritage Toyota responded

Carrie, Thank you for taking the time to share your feedback, and congratulations on your new Highlander! We are so glad to hear that you enjoyed working with Ryan, and that he was able to help you find the perfect new car. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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