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Heritage Toyota

S. Burlington, VT

4.9
4,454 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,454 reviews

September 15, 2020

Derek was my main contact from previous business and was terrific and definitely on top of everything. Casey was really great in helping out with getting a car for me to test drive while Derek was busy wit More

by GrandmaCher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2020 -

Heritage Toyota responded

Cher, Thank you for taking the time to share your feedback! We are so pleased to hear that you and your family have enjoyed working with our staff, both in the showrooms and service departments for the last two decades. We hope that your son and daughter-in-law enjoy their RAV's and we look forward to seeing you all for your next scheduled maintenance appointments, Until then, we wish you safe travels!

September 14, 2020

Best service team . They find my vehicles problems , and repair those problems . There quick , great with directing maintenance that needs to be done . Trust 10 More

by Laurel.yana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay, Dana Lawrence, Katie Smith, Taylor Josephson, Brandy St. Peter, Kyle Heck, Kyle Chamberlain, Jared Vaughan
Sep 14, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback! We are so pleased to hear that you have enjoyed working with our service staff, and that they have quickly and efficiently kept your vehicle in peak condition. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

September 14, 2020

Derek was terrific and given prior experiences (our 10th Toyota hybrid) we were very pleased with our experience. Kudos to Joe Agresti the intern too!! More

by rkielman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Agresti
Sep 15, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Derek and Joe for your new Hybrid! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 13, 2020

Working with Daniel at Heritage Toyota has been a great experience. No games or trying to sell us something we did not want. He listened to us and helped us purchase the vehicles we wanted. We have purchas More

by Marc & Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Heritage Toyota responded

Marc and Julie, Thank you for taking the time to share your feedback - We are pleased to hear that Dan was able to make shopping for your new Toyotas an enjoyable experience, and that you both took home the exact vehicle to fit your needs. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

September 13, 2020

The service was outstanding and they made the experience of buying a car very simple. They gave me excellent trade value and listen to everything that I wanted in a car and didn’t try to push unnecessary th More

by Ryan T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Orent
Sep 14, 2020 -

Heritage Toyota responded

Ryan, Thank you for taking the time to share your feedback - We are pleased to hear that Brendon and our staff made shopping for your new Toyota a smooth and enjoyable experience, and that you brought home the exact vehicle you were looking for! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

September 12, 2020

From start to finish, Chuck Spinner was professional and accommodating. He worked hard to get us exactly the car we wanted and at the price we felt was fair. We would do business with him again. More

by Jay
Recommend Dealer
Yes
Employees Worked With
Chuck Spinner
Sep 14, 2020 -

Heritage Toyota responded

Jay, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chuck to shop for your new Toyota, and that he was able to help you find the right vehicle! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota and safe travels!

September 10, 2020

Rob is is first rate sales salesman. Heritage Toyota is a outstanding dealership. There service is one of the best I’ve ever dealt with and I will keep going there to purchase vehicles and for service. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Heritage Toyota responded

Rich, Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with both Rob and our service staff! We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

September 08, 2020

My experience with Chuck was like no other. He showed me so much respect and patience. He worked hard to get me what I wanted for the price that I wanted. I would definitely come and shop with Chuck again. More

by clvailla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Sep 09, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for the kind words for Chuck - We are so glad to hear that you enjoyed working with him while shopping for your new Toyota! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2020

No better way to buy a car than to get it from Chuck. Straightforward process, fair dealing, and we were in and out quickly with the wheels we wanted. We'll be back! More

by Eugene3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Sep 08, 2020 -

Heritage Toyota responded

Eugene, Thank you for taking the time to share your feedback, and for your kind words - We are pleased to hear that you enjoyed working with Chuck, and that he was able to find you the vehicle you were looking for in a timely manner. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Toyota, and safe travels!

September 06, 2020

My experience was terrific and the current policy in place was simple and easy to follow. My only issue was that work I asked them to look at and price was done without my approval. Dana took care of More

by Wrecka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Sep 08, 2020 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are pleased to hear that your service appointment went smoothly! We apologize for any miscommunications regarding work done during your visit, but are glad to hear that Dana was able to clear everything up. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

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