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Heritage Toyota

S. Burlington, VT

4.9
4,417 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,417 reviews

August 22, 2019

Service with professionalism and courtesy We were on the road from Out of state when our car started making some infrequent but frightening noises. Without going into details Service Foreman A More

by Far from home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sansome, Jared Vaughan
Aug 28, 2019 -

Heritage Toyota responded

Thank you for your very nice review! It's great to learn that Andrew and Jared were so helpful when you were in a tough spot. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 22, 2019

Honest. Fast. No BS. I recently purchased a used vehicle from Heritage Toyota. In sales I dealt with Harrison Bush who was completely straight forward and accommodating t More

by Douglas Seaburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Bush
Aug 28, 2019 -

Heritage Toyota responded

Douglas, Thank you for your kind, detailed review! It's wonderful to learn that you received such excellent service from Harrison, Josh and the rest of the team. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 21, 2019

Buying my first new car. My son and I did a lot of research before we arrived at Heritage Toyota. Bernie walked us through the steps of buying patiently. He really tried to m More

by Tardislover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Cieplicki
Aug 28, 2019 -

Heritage Toyota responded

It's very nice to learn that you received such excellent service from Bernie! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 21, 2019

Very good experience The sales and financial service personal were very informative, friendly and helpful. We were greeted immediately upon entering store. All questions More

by Memex4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Deneker, Jason Dillon
Aug 28, 2019 -

Heritage Toyota responded

We appreciate you posting! Glad your purchasing experience went so well. Thank you for choosing Heritage Toyota! #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

August 20, 2019

Excellent servuce Excellent customer service!! They go out of there way to make things happen. Got me the car I wanted and always kept me updated about what was going o More

by Gaustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Aug 28, 2019 -

Heritage Toyota responded

What a nice review! It's fantastic that everything went so well. Thank you for choosing Heritage Toyota! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

August 20, 2019

I got what I wanted They are professionals when they are welcoming the customers. They smile and they are fast. My car was checked and repaired very well as I expected. More

by Rwayitare2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter
Aug 28, 2019 -

Heritage Toyota responded

We appreciate you posting. Glad everything went so well with our service department! Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

August 19, 2019

Another Win for Heritage Toyota I’ve just picked up my 4th car from Heritage Toyota in a 16 year relationship: 2 purchases, 2 leases and many stellar service visits. The time spent More

by EWagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Megan Terry, Angus Gunn
Aug 28, 2019 -

Heritage Toyota responded

That is wonderful to hear! Glad you received such excellent service from our sales team. We appreciate your continued business! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2019

Respectful & helpful Mark took the time to find out what I was looking for in a new vehicle. He showed me what I was interested in and met all my needs. I highly recommend More

by Vtmomma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Milburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Talbert
Aug 28, 2019 -

Heritage Toyota responded

Thank you for your recommendation of Mark! It's excellent that he provided you with such top notch service. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

August 18, 2019

Excellent service, best dealership around Heritage Toyota is the Dealership to go to! JasonDillon is an amazing salesman, appraised my car and got me into an affordable lease. I have always More

by Reece.Delaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Menieur , Jason Dillon, Angus Gunn
Aug 28, 2019 -

Heritage Toyota responded

Thank you for your kind words about Jason! It's fantastic that you had such a great time working with him. We appreciate you taking the time to share your experience. #24KTjasondillon Nora Krom Customer Relations Specialist Heritage Automotive Group

August 16, 2019

Best day of my life Derek & the heritage team helped me and my fiancé get into a BEAUTIFUL 2019 Toyota Tacoma! I’m so happy that I chose to go to Heritage rather then 802 More

by MegDelorme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Heritage Toyota responded

Meg, Thank you for posting! It's wonderful that you had such an excellent experience working with Derek. Enjoy your new Tacoma! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

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