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Heritage Toyota

S. Burlington, VT

4.9
4,457 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,457 reviews

September 06, 2019

Efficient, friendly and honest The listed inventory was accurate, the salesperson was knowledgeable, upfront, easy to talk with, and the sales, purchase, registration, and car readi More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Marc Halliday
Sep 19, 2019 -

Heritage Toyota responded

Kent, Thank you for posting! Sounds like everything went smoothly. We appreciate your business! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2019

As easy as possible I worked with Derek on the purchase/lease of a new Tacoma. He made the process as simple as possible and walked me through anything I'd need to know a More

by jmreidy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
Sep 19, 2019 -

Heritage Toyota responded

Thank you for your kind words about Derek! Glad you had such an good experience working with him. Enjoy your new Tacoma! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

September 06, 2019

2017 Camry I have never felt so helped. It started Alex Bushey and Zack Roberts getting my trade in and valued, and Casey took over and explained everything out More

by KeithL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts, Heritage Auto
Sep 19, 2019 -

Heritage Toyota responded

Keith, Thank you for the very nice review! It's wonderful that you received such top notch service from Alex, Zack, Casey and Christine. Enjoy your new Camry! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 04, 2019

Worth The Wait. I recently had to come to the conclusion that my old 2000 Corolla had met its end. On first thought, I was thinking of purchasing a vehicle from Heri More

by Alexander Blair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Heritage Toyota responded

Alexander, Thank you for recommending Derek and Heritage Toyota! It's excellent that Derek was so great to work with. We appreciate your business! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

September 04, 2019

#chuckyfromstowe and Heritage Toyota make deals happen! I just purchased my second Tacoma from Heritage Toyota and couldn't be more stoked with the service!! I knew the exact model I wanted to purchase, on More

by @mikeyskisalways from SkiEssentials.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detail Department, Chuck Heingartner
Sep 19, 2019 -

Heritage Toyota responded

Great to hear Chuck was so helpful in finding the Tacoma you were looking for! Thank you for sharing your experience. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 04, 2019

Was good til the end then I have to question some things I didn’t get a few things for my new car which I think should come with it never got s good bath on it to never got floor mates which I feel it should More

by Micki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Douglas
Sep 04, 2019 -

Heritage Toyota responded

Micki, Thank you for posting. I'm sorry that your experience was not ideal. We would be happy to resolve these issues with you. If you would be open to discussing this further, please email me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 04, 2019

Great Experience Worked with Harrison to lease a Tacoma. Great experience with him and the others at Heritage. I will definitely be recommending them to friends and co More

by kevinjruffe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Bush
Sep 04, 2019 -

Heritage Toyota responded

Kevin, Glad to learn you had a positive experience working with Harrison and the rest of the team! We appreciate you posting. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 03, 2019

Ask for Seth I worked with Seth and was really happy with his knowledge and support throughout the sales experience. I purchased a Tacoma and to advantage of the c More

by Bashir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Douglas
Sep 04, 2019 -

Heritage Toyota responded

Bashir, Glad to learn you enjoyed working with Seth! Hope you are enjoying your new Tacoma. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 03, 2019

Great car buying experience! We have been Toyota owners for years but had begun to lose faith in our local dealership. We drove to Heritage Toyota, met Chuck Heingartner and were More

by Trucks & Dogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Sep 04, 2019 -

Heritage Toyota responded

It's great to hear that you had such an excellent experience working with Chuck! We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

Sep 04, 2019 -

Trucks & Dogs responded

It looks like the stars weren’t colored in all the way-like maybe 4.75. We want to make it clear it was more than a five star experience! Couldn’t have been better in any way!

Sep 04, 2019 -

Heritage Toyota responded

Thank you for clarifying! Glad everything went so well. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 03, 2019

Great dealership This is my third lease with Heritage and every time they have gone above and beyond to get me into the vehicle I want for the price I want, without sp More

by aclaflin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn, Nick McCarthy
Sep 04, 2019 -

Heritage Toyota responded

Thank you for taking the time to post! It's very nice to learn that you have had such positive experiences with us. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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