Heritage Toyota

The service department did well by me and my concerns. After initial confusion, I was able to work with Brandy to assess some issues with my vehicle. She worked to hear my concerns, was willing to help, an After initial confusion, I was able to work with Brandy to assess some issues with my vehicle. She worked to hear my concerns, was willing to help, and went beyond what was expected to make sure the experience was more than satisfactory. More

5 Stars - Knowledgeable & Professional Derek is a professional through and through. He was helpful, knowledgeable and made the purchase of our new Prius a complete pleasure. Excellent exper Derek is a professional through and through. He was helpful, knowledgeable and made the purchase of our new Prius a complete pleasure. Excellent experience - would highly recommend. More

Great customer service I was in the market for a new truck and had a few in mind when going into the dealership. I had spoke with Derek before going in and he had the trucks I was in the market for a new truck and had a few in mind when going into the dealership. I had spoke with Derek before going in and he had the trucks ready for me when I got there. I test drove the one I pretty much had my heart set on and fell in love with it. He spent a lot of time with me explaining certain features on the truck, settings etc. He was not pushy with my purchase at all, no tricks or games. Professional, great customer service. Loveeee my new truck! More

A great experience We just purchased a 2019 Rav4 Hybrid, and the experience was excellent, with the help of our sales rep, Jason Dillon, who was very knowledgeable and g We just purchased a 2019 Rav4 Hybrid, and the experience was excellent, with the help of our sales rep, Jason Dillon, who was very knowledgeable and guided us through the whole process. I would recommend Heritage and Jason, in particular. More

Process is a process My experience was good. I gave a 30 min time frame to sell to me. Sales rep took 45-50min. Same with finance. I had negotiated a price then then went My experience was good. I gave a 30 min time frame to sell to me. Sales rep took 45-50min. Same with finance. I had negotiated a price then then went up due to fees which I had requested to be inclusive. So the game never changes. All and all it wasn’t a horrible experience. More

Last minute work Katherine smith was exceptional she made everything clear and went above any other service person iv ever dealt with 200% job I will use these over ha Katherine smith was exceptional she made everything clear and went above any other service person iv ever dealt with 200% job I will use these over handy Toyota where I baught truck at since from buying my truck to service all poor with handys!!! Great job Katherine!!!! More

It was pleasant, relaxed, and informative. We dealt with Ryan Hardy. He was very patient with our various requests and answered all our concerns promptly, intelligently and politely. He was n We dealt with Ryan Hardy. He was very patient with our various requests and answered all our concerns promptly, intelligently and politely. He was not pushy, but did help steer us in the direction we wanted. We would certainly recommend him as a sales person. More

A nervous skeptic no more! After 25+ years of working with the same person who then retired!!! my wife and I were nervous and skeptical about finding someone new. "Chucky from After 25+ years of working with the same person who then retired!!! my wife and I were nervous and skeptical about finding someone new. "Chucky from Stowe" was all and more than we were told to expect from a friend who recommended him. What a wonderful man! A pleasure to deal with. Very genuine. More

What an experience! Heritage Toyota/Ford and Chuck (Chuckie From Stowe) took care of me on a different level then I’ve ever experienced at a car dealership. After having Heritage Toyota/Ford and Chuck (Chuckie From Stowe) took care of me on a different level then I’ve ever experienced at a car dealership. After having some issues with a vehicle I purchased, Heritage went above and beyond to remedy the problem. I can’t tell you how impressed I was with Chuck and his patience. His communication, and accessibility made buying my Toyota absolutely a breeze. I would recommend working with Chuck for all your vehicle needs. He treats you literally like family. More

Cordial individuals Very knowledgeable, polite. Made you feel very comfortable. In and out in a timely manner. Did not feel pressured at all. Made you feel at home. Very Very knowledgeable, polite. Made you feel very comfortable. In and out in a timely manner. Did not feel pressured at all. Made you feel at home. Very thorough with showing you how everything works on the vichle. More