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Heritage Toyota

S. Burlington, VT

4.9
4,430 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,430 reviews

May 17, 2019

They fixed my Honda. My Honda dealer quoted a price for some exhaust work, a new compressor for the AC and a check engine light on at over $3,000. Heritage was able to fi More

by Sam R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Allen
May 31, 2019 -

Heritage Toyota responded

Sam, Glad to learn you had a positive experience with our service team. We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 16, 2019

A pleasure to work with Kris and I enjoyed working with Derek, he Is very personable, well informed and professional. We appreciate the time he invested in our process and More

by Kep
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Heritage Toyota responded

Kris & Karen, Thank you for your kind words about Derek! It's fantastic that he provided such an excellent purchasing experience. Enjoy your new vehicle! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

May 15, 2019

In and out fast service We went in to look for a cheaper payment and we got that. Not only was a payment important but the sales was great to us. Casey Morow was very profess More

by Nard3x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn
May 16, 2019 -

Heritage Toyota responded

That's excellent! Glad that you received such excellent service from Casey and the rest of the team. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2019

Great overall experience! Elizabeth greeted us in the lot among the vast array of vehicles for sale.Not being sure of what vehicle we would settle on we were invited inside to More

by MLNVT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
May 16, 2019 -

Heritage Toyota responded

Thank you for sharing your experience! It's excellent that Liz was so knowledgeable and great to work with. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2019

Willing to work with you I am a return customer at Heritage Toyota and I have had a great experience every time I deal with them. In my experience they are willing to listen t More

by Blackbeauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
May 16, 2019 -

Heritage Toyota responded

That's fantastic! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 09, 2019

Easy in and easy out! What a great experience! Chuck was great to work with from start to finish. I did a lot of research on line, presented him with my budget, and he sa More

by PCurtiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Harvey, Chuck Spinner
May 16, 2019 -

Heritage Toyota responded

Thank you for your very nice review! We appreciate you posting. It's excellent to hear that you enjoyed working with Chuck, Travis and the rest of the sales team. #chuckspinner Nora Krom Customer Relations Specialist Heritage Automotive Group

May 06, 2019

Amazing customer service It was a pleasure to work with Derek Blood. I started my process of looking for a new vehicle in February and didn't purchase until April. Derek Blo More

by pennyandj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2019 -

Heritage Toyota responded

Thank you for your recommendation of Derek! It's very nice to learn that he was so helpful and accommodating. Enjoy your new vehicle! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

May 04, 2019

I wish I met Chuck 20 years ago Chuck could not have made my experience any better. He was very honest and upfront with options, costs, and ways to lower payments. He was not pushy More

by andy987
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
May 16, 2019 -

Heritage Toyota responded

Andy, Thank you for your kind words about Chuck! It's fantastic that he provided such a positive experience. We appreciate you taking the time to post! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 04, 2019

I left the car all day so they could do tire change and airb Great job as far as mechanical, but left the car filthy and didn't reset my maintenance light. The employees are very friendly and caring. More

by Pingree, Kathie 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dillon, Megan Terry, Nick McCarthy, Katie Smith, Elizabeth Bockus, Mark Guyette, Bernie Cieplicki, Ryan Hardy
May 31, 2019 -

Heritage Toyota responded

Kathie, Glad to learn you received good service from the staff you encountered. I apologize that your car was left dirty and the maintenance light was left on. We will gladly resolve these issues at your convenience. Please feel free to stop by whenever is good for you. If you would like to discuss this further please email me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2019

Maintenance and inspection This dealership has friendly employees and a system that makes everything run efficiently. The waiting area is comfortable. They complete work in a ti More

by singk8home
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
May 03, 2019 -

Heritage Toyota responded

Thank you for your kind words! Glad to learn you've had such positive experiences with us. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

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