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Heritage Toyota

S. Burlington, VT

4.9
4,426 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,427 reviews

April 24, 2019

Purchase of a 2019 Toyota RAV4 We had a nice experience with the purchase of our new car. We worked with Derek Blood who seemed knowledgeable and honest about our purchase. The fina More

by Ravbuyer2019
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2019 -

Heritage Toyota responded

It's fantastic that you had positive experiences working with Derek and Travis! We appreciate you taking the time to post a review. Enjoy your new Rav4! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 24, 2019

Excellent customer service by Chuck H I have been at different dealers , but the service that Toyota provides is of high and excellent quality. Everybody is very nice. Chuck H grant. More

by Cleophace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Zack Roberts, Katie Smith
Apr 24, 2019 -

Heritage Toyota responded

Glad to hear that you have received such great service from our team! Thank you for posting. We appreciate your business! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 22, 2019

Great first experience with dealership Had been to this dealership before but was not able to make a deal,but this time was different.Had a great experience with the dealership and most imp More

by joe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Thomson
Apr 24, 2019 -

Heritage Toyota responded

Joe, Thanks for posting! We appreciate your business. It's excellent that Michael went above and beyond to make sure you had such a positive experience with us. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 22, 2019

50,000 mile pre-paid service on my Toyota Tacoma Heritage completed the work while I waited, within the time that they quoted. Very professional and courteous service. A very pleasant service exper More

by Meach Cove manager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Apr 24, 2019 -

Heritage Toyota responded

That is great to hear! Glad your service visit went so smoothly and that you enjoyed our waiting room. Thank you for sharing your experience! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 22, 2019

Friendly and pleasant staff Everyone I encountered was very friendly, helpful, and even apologetic because they weren't able to help me immediatley upon arrival (I only had to wa More

by ErinVT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Castonguay
Apr 24, 2019 -

Heritage Toyota responded

Erin, It's wonderful that you received such great service from our team. We appreciate you posting. I apologize that your vehicle wasn't ready when you had hoped. With drop off appointments, vehicles are typically ready around 5 or 5:30. Don't hesitate to ask when checking in if it can be ready earlier next time. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 21, 2019

Best buying experience Everyone at Heritage Toyota was wonderful to deal with. As soon as we walked in the door we felt comfortable. We checked out the car we wanted and the More

by 3Gilks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Zack Roberts
Apr 24, 2019 -

Heritage Toyota responded

It's marvelous that Chuck and the rest of the team provided such a stellar purchasing experience! We appreciate you taking the time to post. Thank you for choosing Heritage Toyota! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 20, 2019

A tale of two trucks I had purchased a used 09 Tacoma a few years back from a non Toyota dealership. Frankly, I knew that the truck I bought wasn't perfect, but lets just More

by Gpender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Tom Kulhowvick
Apr 24, 2019 -

Heritage Toyota responded

Thank you for posting this lovely story! It's wonderful that both Tom and Chuck were so great to work with. We appreciate your business. Enjoy your truck! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2019

Laid back. Low pressure. In reference to the sales aspect of this car purchase, both Adam Mack and Conor Mcquade were exemplary in how they dealt with me. Both were very accom More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mack
Apr 24, 2019 -

Heritage Toyota responded

Sue, Thank you for your recommendation! It's marvelous that you received such top notch service from Adam and Conor. We appreciate you choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2019

A hassle free experience. Working with Heritagr Toyota took the pressure out of car buying. The overall experiences were laid back from vehicle browsing and test-driving, to sp More

by Jputnam93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Gunn, Michael Thomson
Apr 24, 2019 -

Heritage Toyota responded

It's fantastic that our sales team provided such a positive purchasing experience! We appreciate you sharing your thoughts. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 19, 2019

Fair deal As straightforward as any other car dealer. Good selection and no issues with getting the a vehicle if they don't have exactly what you want. More

by newtaco
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Roberts, Michael Thomson
Apr 24, 2019 -

Heritage Toyota responded

Great to hear that your experience was straightforward and free of any issues! We appreciate you taking the time to post. Thank you for choosing Heritage Toyota. Nora Krom Customer Relations Specialist Heritage Automotive Group

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