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Heritage Toyota

S. Burlington, VT

4.9
4,423 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,423 reviews

April 10, 2019

Estimate for moon roof trim repair. Jay explain what was needed to repair the trim and why the repair wasn’t able to be done under warranty. He gave an estimate that was better than the More

by LEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Apr 23, 2019 -

Heritage Toyota responded

Glad to learn you received top notch service from Jay! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 10, 2019

Great service and friendly staff! I worked with Derek to find me the perfect Highlander! Derek went out of his way to locate one that met the criteria, and I was in the car in under a More

by Enagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2019 -

Heritage Toyota responded

Thank you for posting! It's wonderful that Derek was so great to work with. Enjoy your new Highlander! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 09, 2019

I just had a great time dealing with Liz and she worked hard I gave it a 5 star rating because Liz worked hard to get me to come up to the dealership. She was very pleasant and Informative. More

by Willyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Apr 23, 2019 -

Heritage Toyota responded

Glad you enjoyed working with Liz! Thank you for the excellent rating. We appreciate you posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 09, 2019

A great experience . Everyone was very professional very courteous and took Care of our needs in a very timely manner. I would highly recommend Heritage and purchase th More

by Miknvt23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Apr 23, 2019 -

Heritage Toyota responded

We appreciate the recommendation! It's fantastic that you had such a positive experience working with our sales team. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 08, 2019

Thanks Eleni. Am so elated and comfortable with my new car. First, Eleni Floyd is a wonderful human being. From the moment I arrived she treated me with such kindness. I told her what I would like and there i More

by lynne66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd
Apr 17, 2019 -

Heritage Toyota responded

Lynne, That is wonderful! Glad to hear that Eleni provided such an excellent purchasing experience. It sounds like you made a significant change with your new vehicle and it's fantastic that Eleni was so helpful. #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

April 08, 2019

Great Service I recently had a wonderful experience leasing my new Rav4. I wanted to do all the paper work ahead of time so that did not have to sit for hours in More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2019 -

Heritage Toyota responded

Ashley, Thank you for your very nice recommendation! It sounds like Derek and the rest of the sales team were sensational in making sure your experience went the way you wanted it to. We appreciate your business. #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 07, 2019

With the most upstanding services eligible I would recommend everyone, demand, to visit Liz! She was fast, efficient, kind, understanding, and thorough with every aspect of swapping, trading, More

by jlemon5785
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Apr 17, 2019 -

Heritage Toyota responded

What a nice review! It's lovely that Liz was so excellent to work with. We appreciate your business and your five stars! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 04, 2019

Great experience! We have now purchased three Tacoma trucks and three Rav4 cars from this dealership. We have had a positive experience each time. Everyone is friendl More

by Rav owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Apr 17, 2019 -

Heritage Toyota responded

That's excellent! Glad to learn that you've had such positive experiences with our sales and service teams. Enjoy your new Rav4! #elenifloyd #cantlosewithcous Nora Krom Customer Relations Specialist Heritage Automotive Group

April 04, 2019

A wonderful experience I brought my Rav 4 in for service, as I always do. The service team is always great! This time however, Dana went above and beyond! Exceeding all my e More

by Ccspaulding79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Apr 17, 2019 -

Heritage Toyota responded

Cory, Thank you for your kind words about Dana! It's fantastic to learn that she made sure you were in the know about your vehicle. We appreciate your recommendation! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2019

2012 Prius Tom was very good at communicating about our Prius needs without any additional pressure to purchase anything we did not need. He was fair, honest an More

by customer834
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
Apr 10, 2019 -

Heritage Toyota responded

It's great to learn that you received such excellent service from Tom! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

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