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Heritage Toyota

S. Burlington, VT

4.9
4,423 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,423 reviews

April 03, 2019

Put me in my perfect car that I could afford Elizabeth at Heritage was fantastic to work with. She was very easy to open up to about my needs and was able to find me a car that was perfect for me More

by Ksirois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
Apr 17, 2019 -

Heritage Toyota responded

Thank you for your kind words about Elizabeth! It's wonderful that you enjoyed working with her. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2019

Derek is the man! Working with Derek was about as easy as it gets. Very affable and easy going we never once felt in any way pressured to make a purchase....it that way More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2019 -

Heritage Toyota responded

Jeremy, Thank you for your awesome review! Glad Derek was so great to work with. And that he was so helpful in finding you a truck that can handle the roads of Westeros. We appreciate your business! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

April 02, 2019

Excellent Customer Service Worked with many great people to get me into my first new pickup for my repair business. I appreciated everyone's help and had a great experience. More

by Austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Apr 10, 2019 -

Heritage Toyota responded

Austin, Thank you for posting! It's great to learn that you had such a positive experience working with our sales team. Enjoy your new truck! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

April 02, 2019

Very friendly Will used this facility again and will recommend to others while In the Burlington area go and see Kathy Smith in the service center(outstanding pers More

by Marine75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Apr 10, 2019 -

Heritage Toyota responded

Thanks, Marine! Glad you received such excellent service from Katie. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 02, 2019

Thanks Chuck Heingartner! Great service as always! I have now bought 3 Tacomas from Chuck H and I will be back to see him in the future for sure. Chuck H is very informative, very knowledgeable and suc More

by Doug Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Apr 10, 2019 -

Heritage Toyota responded

Doug, Thank you for your kind words about Chuck! It's wonderful that he has provided such great service over the years. We appreciate your business. #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

April 01, 2019

Excellent Experience The team at Heritage made my car buying experience so easy. I am a return customer. It just seems to get easier and better. I won't buy a car any wher More

by Englishjoel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Terry, Marc Halliday
Apr 17, 2019 -

Heritage Toyota responded

Thanks, Joel! It's very nice to hear from a return customer. We appreciate your business. #DocHolidaysellscars #Meganterrysalesprofessional Nora Krom Customer Relations Specialist Heritage Automotive Group

April 01, 2019

Pleasurable Eleni Floyd was a pleasure to work with as she was direct and friendly. Zach went through all of the financing and product offerings well. All in all, More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eleni Floyd, Zack Roberts
Apr 10, 2019 -

Heritage Toyota responded

Ben, Glad you enjoyed working with Eleni, Zack and the rest of the team! Thank you for sharing your experience. We appreciate your business. #elenifloyd #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

March 31, 2019

A Fantastic Experience Marc and Conor made my car buying experience really fast, efficient and fun. I appreciate their professionalism, courtesy and knowledge about cars. Th More

by kris 1234 boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Apr 17, 2019 -

Heritage Toyota responded

That is so great to hear! We appreciate you taking the time to share your thoughts. Enjoy your new car! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

March 28, 2019

No Pressure First of all, I'm a returning Heritage Toyota customer, and wouldn't have gone back if I'd had an unfavorable experience the first time. This purc More

by VTBruinsFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie C, Angus Gunn, Zack Roberts
Apr 17, 2019 -

Heritage Toyota responded

We appreciate you posting! Thank you for returning to Heritage Ford. It's fantastic to learn that our sales team lived up to your expectations. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 28, 2019

Most positive car-purchase experience I've ever had! This was definitely the best dealership car-purchase I’ve experienced. Liz is not only personable, courteous, and knowledgeable, but she inspired a hi More

by jill16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth Bockus
Mar 28, 2019 -

Heritage Toyota responded

We appreciate your very nice review! It's fantastic that Liz was so helpful in finding a vehicle that is right for you. Thank you for choosing Heritage Toyota! #cantlosewithcous Nora Krom Customer Relations Specialist Heritage Automotive Group

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