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Heritage Toyota

S. Burlington, VT

4.9
4,432 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,432 reviews

February 28, 2019

routine oil change Like usual, I was able to get right in for my service. I no longer get myself comfortable in the customer lounge and my service person is back to get More

by Rina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Harshbarger
Mar 01, 2019 -

Heritage Toyota responded

Rina, That's great to hear! Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 27, 2019

Wonderful and knowledgeable dealership A few weeks ago, I went to Heritage Toyota looking to test drive a RAV4. There I was greeted by Liz who was so helpful in searching for a used vehicle More

by AlexCrocker26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Lawrence, Elizabeth Bockus
Mar 01, 2019 -

Heritage Toyota responded

Alex, Thank you for your kind words about Liz, Christine and Dana! It's wonderful that you enjoyed working with all three of them. We appreciate you taking the time to share your experience. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 26, 2019

My struggle with indecision. I really ran Mark through the ringer.. I went in and I did not know what I wanted.... I knew what I needed but still ,I had not decided on anything. More

by Theo123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
Mar 01, 2019 -

Heritage Toyota responded

Theo, Glad you enjoyed working with Marc! Thank you for your recommendation. We appreciate your business. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

February 26, 2019

The most outgoing salesman Derek is super smart and very friendly. Sitting down with him I was comfortable right away and didn’t feel like I was going to be forced or tricked in More

by Ian A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Heritage Toyota responded

Ian, It's wonderful that you had such a positive experience working with Derek. Glad to learn he was so helpful in finding the vehicle that is right for you. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

February 26, 2019

Great service provider. At the outset, the dealership was very much attentive to my goals and objectives. Fortunately, things got even better when I was quickly directed to s More

by GerryK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Thomson
Feb 26, 2019 -

Heritage Toyota responded

Gerry, It's fantastic that you enjoyed working with Mike! Glad to learn your purchasing experience was top notch. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 25, 2019

Fantastic experience I desperately needed a new vehicle that I could afford but had a lot of specific criteria that needed to be met. Chuck was able to help me find that More

by Rio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner, Zack Roberts
Feb 26, 2019 -

Heritage Toyota responded

Rio, Thank you for the very nice review! It's wonderful that Chuck was so great to work with. Enjoy your new vehicle! #chuckyfromstowe #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

February 25, 2019

Helpful and friendly! Dana was very friendly and welcoming from her initial greeting. She was very helpful, checking with the service team on items that needed to addressed More

by nerob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Feb 26, 2019 -

Heritage Toyota responded

It's wonderful that Dana was so great to work with! We appreciate you posting. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

February 25, 2019

Wouldn’t Give up! I walked into Heritage Toyota know it wouldn’t be easy. I had a lower credit score and over double the allotted miles for my lease. Michael never made More

by Brandie1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Michael Thomson
Feb 26, 2019 -

Heritage Toyota responded

Brandie, Thank you for your kind words about Michael and Zach! It's fantastic that they were both so great to work with. We appreciate your business. #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

February 23, 2019

Wonderful We were trying to get an Avalon Hybrid and I sent my boyfriend up to test drive it. I was at work and would not get off work until 5 and was an hour a More

by Jeanp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday
Feb 26, 2019 -

Heritage Toyota responded

Jean, Thank you for the very nice review! It's wonderful that Marc was so helpful and accommodating of your schedule. We appreciate you taking the time to share your experience. #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

February 23, 2019

Heritage Toyota Vermont Excellent customer service. Very nice sales people. Extremely helpful, knowledgeable, and very professional. Would definitely recommend to anyone I kn More

by LS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Elizabeth Bockus
Feb 26, 2019 -

Heritage Toyota responded

Thanks, LS! It's fantastic that everything went so smoothly. We appreciate your business! #zacksgotyourback Nora Krom Customer Relations Specialist Heritage Automotive Group

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