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Heritage Toyota

S. Burlington, VT

4.9
4,415 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,415 reviews

November 28, 2018

Alex was phenomenal! I recently moved to Vermont with my convertible and had to sell my car and buy I new one before the snow started. I walked into this dealership knowin More

by annabanana909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Roberts, Heritage Auto
Nov 28, 2018 -

Heritage Toyota responded

Thank you for your recommendation! It's wonderful that Alex was so helpful. Welcome to Vermont and enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 25, 2018

Always Great Service! Another great experience buying a car. This was one of the most quick and painless car buying experiences ever. Derek was very helpful and flexible wi More

by Luckydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Blood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2018 -

Heritage Toyota responded

That's fantastic! Glad you enjoyed working with Derek. Thank you for choosing Heritage Toyota! #bloodisthickerthanwater Nora Krom Customer Relations Specialist Heritage Automotive Group

November 20, 2018

Thank you Andrew I had an electrical glitch in my 2018 Tacoma that, unbeknownst to me, was caused by a puppy chewing on an exposed fuse/wire harness that connected to More

by Luckster
Recommend Dealer
Yes
Employees Worked With
Andrew
Nov 21, 2018 -

Heritage Toyota responded

Thank you for posting! Glad to hear that Andrew was so helpful. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2018

Steve Trenholm As always experience was excellent. Taylor Josephson was great and was courteous, knowledgeable, and made sure the work was done right the first time More

by SteveT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Josephson
Nov 19, 2018 -

Heritage Toyota responded

Steve, Thank you for posting! It's wonderful that Taylor made sure your visit went so smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 15, 2018

Winter tire changeover. Joe was very helpful and took time to explain the service process and courtesy shuttle. He called to let me know that my tires were at the end of lif More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Harshbarger
Nov 16, 2018 -

Heritage Toyota responded

Cindy, It's wonderful that Joe was so helpful! Glad to learn you enjoyed working with him. Thank you for posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 14, 2018

Liz won me over! Liz has a great approach; very open, honest, patient and thorough. She worked with me to find the perfect car and price point for me and made it a com More

by Martha Hinchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Bockus
Nov 16, 2018 -

Heritage Toyota responded

Martha, It's wonderful that you received such excellent service from Liz! We appreciate you sharing your experience. I apologize for your experience with our Collision Center. I'd be interested in learning the details. We value our customers' feedback, positive or negative. Please email me at the address below if you would be willing to discuss further. Nora Krom Customer Relations Specialist Heritage Automotive Group customerservice@heritagevt.com

November 13, 2018

Thanks, Jay! Jay was my service advisor when I went in for new snow tires. He noticed my state inspection was expiring next month, and said they could take care o More

by VTSoxFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jerger
Nov 16, 2018 -

Heritage Toyota responded

Thanks for posting! It's fantastic that Jay was so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2018

Amazing We went on a Tuesday night, feeling nervous and not quite knowing what to expect. Dana took away all our worries and made the visit super fast and eas More

by cdedios
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Lawrence
Nov 08, 2018 -

Heritage Toyota responded

We appreciate you taking the time to share your thoughts! It's wonderful to learn that you enjoyed working with Dana, as well as enjoyed our coffee and quiet waiting area. Thank you for choosing Heritage Toyota! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2018

Exelent service and very helpful. I brought my vehicle in for an inspection and found that my registration renewal was overdue. Brandy helped me get that squared away right from my pho More

by BL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy St. Peter was super helpful., Brandy St. Peter
Nov 08, 2018 -

Heritage Toyota responded

Thank you for posting! It's fantastic that Brandy was so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 07, 2018

Eleni and Travis are a great team! We recently purchased a Toyota Corolla from Heritage Toyota and Eleni Floyd and Travis Green made the process simple. I love my new car! Heritage ha More

by rfeenan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleni Floyd
Nov 08, 2018 -

Heritage Toyota responded

That is wonderful to hear! Thank you for sharing your positive experience working with Eleni and Travis. Your business is much appreciated! #elenifloyd Nora Krom Customer Relations Specialist Heritage Automotive Group

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