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Heritage Toyota

S. Burlington, VT

4.9
4,451 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,451 reviews

May 19, 2016

Great satisfaction I was met promptly upon arrival, reasons for service discussed and my concerns noted (tire chronically losing air). I was shown to the visitor's com More

by RayP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
May 20, 2016 -

Heritage Toyota responded

Ray, We appreciate this detailed review of our service department. It's nice to hear that you received such excellent service from Tom and the rest of the team. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 15, 2016

Great Experience Although the purchasing of my first new car moved faster than I had planned, it was a great experience. Chuck was honest about not wasting my time lo More

by Erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Erin, It's good to hear that you had a smooth purchasing experience with Chuck. Thank you for taking the time to share your comments. Enjoy your new car! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 14, 2016

Great! It was my first time, so driving the car for service was easy to find, customer service rep. was extremely kind, waiting room so very comfortable with More

by Mary D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
May 16, 2016 -

Heritage Toyota responded

Mary, We appreciate the review. It's great to hear that you had such a good visit to our service department. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2016

Excellent experience! Chuck Heingartner made our buying a car a swift and easy experience with excellent results ! A car we wanted with low mileage, enough room in back for More

by Dreaded car salesmen!
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Heingartner, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

It's so nice to hear that Chuck did a great job helping you find a vehicle that fits your needs and your budget! Thank you for taking the time to share your experience on DealerRater. Enjoy your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2016

Rob Ploof is A1, first class I'd like to thank Heritage and specifically Rob Ploof (Sales) and Beth Grady (Finance) for making my vehicle transaction among the easiest and best pu More

by Shaun King
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Shaun, Thank you for this lovely review! It's great to hear that Rob and Beth provided such top notch service. Happy driving! #robploof Nora Krom Customer Relations Specialist Heritage Automotive Group

May 11, 2016

Hannah H. I just experienced purchasing my first vehicle and I could not have had a better experience. Chuck was amazing and has sold so many cars to my family More

by hhess1535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Hannah, Thank you for your recommendation! Glad to hear Chuck did such a great job. I hope you love driving your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 11, 2016

Excellent experience Fran Pizzani made our purchase of a new Toyota Highlander at Heritage a pleasure. He worked hard to get the job done and seemed to be genuinely intere More

by Trigger
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Green, Francis Pizzani
May 13, 2016 -

Heritage Toyota responded

Trigger, That is so great to hear! Thank you for posting on DealerRater. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 09, 2016

Amazing Service. I'm really satisfied with the vehicle and service Chuck Heingartner provided me with, from the moment i shook his hand i knew this was going to be a More

by Robbieg112211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

We appreciate you taking the time to write such a nice review. That is wonderful that Chuck provided such a great purchasing experience. Enjoy your new vehicle! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 09, 2016

Great customer service - through and through This place is top notch -- no pressure salesmen/saleswomen. This is my 3rd car from them and won't be my last. Thank you all. More

by uvmsharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Cousino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Green
Mar 31, 2017 -

Heritage Toyota responded

Sharon, What nice comments! Thank you for posting. It's great to hear that your experiences have been positive. Happy driving! #cantlosewithcous #hmanjosh Nora Krom Customer Relations Specialist Heritage Automotive Group

May 06, 2016

Tom K is great! As always Tom was helpful, friendly and made sure I understood what was done. Always a good experience with all the service associates. Thanks again T More

by Cambridge lucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kulhowvick
May 09, 2016 -

Heritage Toyota responded

It's great to hear that Tom did such a nice job! We appreciate you taking the time to post. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

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