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Heritage Toyota

S. Burlington, VT

4.9
4,451 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 4,451 reviews

May 06, 2016

Great Service We had a great experience when we purchased the new Camry. Chuck is very friendly and patient in helping us find the right car. It was very nice to wo More

by s
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Heingartner
Mar 02, 2017 -

Heritage Toyota responded

Thank you for this stellar review of Chuck and the rest of the Heritage Toyota sales team! I'm glad Chuck so helpful in finding the right car for you. Enjoy your new Camry! #chuckyfromstowe Nora Krom Customer Relations Specialist Heritage Automotive Group

May 06, 2016

Tyler was AMAZING Tyler was absolutely wonderful. He patiently worked through all my question and requests, and was able to get exactly what I wanted! He was cheerfu More

by Sarah Mc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Armes
May 09, 2016 -

Heritage Toyota responded

Sarah, Thank you for your kind words about Tyler. I received your email at the end of last week and passed it on to Tyler and his sales manager, Megan. Glad to hear he provided such a great purchasing experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 05, 2016

Tundra Purchase I expressed interest in a Tundra I had seen on the webite. Ed Larkin contacted me and when I went to the dealership I was greeted by Marc Halliday. He More

by Michael Waite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Larkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Halliday, Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Michael, Thank you for sharing your great experience on DealerRater. I'm glad you enjoyed working with Ed, Marc, Conor and Beth. Congrats on the new Tundra! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 05, 2016

Kept Informed Matt called and lead me through what was being done to the Prius and called later to let us know the service was completed. The service desk greeted More

by jsjoachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morrissey
May 09, 2016 -

Heritage Toyota responded

We appreciate you taking the time to share your experience on DealerRater. I'm glad to hear everything went so smoothly. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 05, 2016

Great service! Overall, I was very happy with the service I received at Heritage Toyota. Chuck Heingartner sold me my Prius. He was courteous and respectful, somet More

by Camilla S Strauss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Zagres, Chuck Heingartner, Seth Tracy
Mar 02, 2017 -

Heritage Toyota responded

Camilla, We appreciate the nice review. It's wonderful to hear that Chuck and the rest of the Heritage Toyota sales team were so great to work with. Enjoy your new Prius! #DocHolidaysellscars Nora Krom Customer Relations Specialist Heritage Automotive Group

May 04, 2016

Sense of Humor Beth was very professional and got the job done quickly. She is a people person and seems very honest on what was best for us and our vehicle. It More

by Martin,Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Denecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Grady
Mar 02, 2017 -

Heritage Toyota responded

Martin & Denise, Thank you for this wonderful recommendation! So nice to hear that you enjoyed working with Beth, Roger and Ryan. We appreciate you taking the time to post. #rogerptoyotaVT Nora Krom Customer Relations Specialist Heritage Automotive Group

May 03, 2016

Great Experience Adam was very knowledgeable and very friendly. Did a great job of finding us the vehicle we wanted. Beth did an outstanding job as well. More

by Ed
Recommend Dealer
Yes
Employees Worked With
Adam Stoner, Beth Grady
May 04, 2016 -

Heritage Toyota responded

Thank you, Ed! Your review is much appreciated. I'm glad you enjoyed working with Adam and Beth. Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2016

Awesome! My husband and I went to Heritage to lease. This is the 5th toyota that we have purchased at Heritage and we will go back! Thank you Marc!! More

by sugarhouse50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc greeted us at the door and it felt like we were being invited into his home! Marc worked hard to give us what we wanted!, Marc Halliday
May 03, 2016 -

Heritage Toyota responded

Thank you for your nice comments about Marc! It's great to hear that he provided such a great purchasing experience. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2016

Great customer service We felt well taken care of and enjoyed our conversations with Chuck Heingartner. He was knowledgeable and skilled. No hassle, no pressure. We love More

by Jennifer Canfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zagres, Chuck Heingartner
May 03, 2016 -

Heritage Toyota responded

Jennifer, What nice recommendation of Chuck! Thank you for sharing your experience. Congrats on the new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 02, 2016

Great Experience It started with an internet contact to Nick McCarthy who followed up with the car we were looking for to the visit in person and our sales person Phil More

by scottyg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Devoid, Nick McCarthy
Mar 22, 2017 -

Heritage Toyota responded

Thank you for taking the time to write a review. I'm glad that Phil, Nick and the rest of the Heritage Toyota sales team made your purchasing experience a positive one. Happy driving! #Philthecarvoid Nora Krom Customer Relations Specialist Heritage Automotive Group

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