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Heritage Toyota
S. Burlington, VT
4,399 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,399 reviews
February 17, 2024
Tek the Salesman was great! Quick to callback and great communication. He was not pushy at all. Quick to callback and great communication. He was not pushy at all. More
by Tricia
February 16, 2024
I spent almost 4 hours with Joe one afternoon trying to figure out what exactly I was looking for in a vehicle. He went above and beyond my expectations to find the perfect car for me. We looked at a a bun figure out what exactly I was looking for in a vehicle. He went above and beyond my expectations to find the perfect car for me. We looked at a a bunch of trims, took a test drive and decided the non-negotiables for myself. Back and forth between choices and Joe had an idea for the perfect car and he truly was right. Got my 11 speakers (my non-negotiable) in a Blue Rav4 with Nutmeg interior. I am very happy with the car and the experience I had with Joe at Heritage Toyota. Joe was very knowledgeable and real and that helped me really connect with him which is very important to me. I would recommend him to anyone else in a heartbeat. Can't forget to make a special mention for Rob Ploof from the finance team. He was also very helpful and insightful, which made the financing stress-free, an important factor in such a large purchase. More
by Tyler Bedard
February 13, 2024
Joe went above and beyond, and made my car buying experience amazing, comfortable and easy, He was incredibly knowledgeable and helpful, really listened to me, took into account what I was looking f experience amazing, comfortable and easy, He was incredibly knowledgeable and helpful, really listened to me, took into account what I was looking for and my budget, then found me exactly what I needed and wanted. I am on the Autism spectrum, and this was my first time buying a car by myself. People with Autism aren’t always understood, but Joe was patient, thoughtful, understanding, and treated me wonderfully, answering all of my many questions, and then found me a great car that I love. After my purchase, he followed up to make sure everything was going well, and that I had everything I needed with the car. His attentiveness, thoughtfulness, and the care he took of me throughout the process was unparalleled. I highly recommend going to see Joe for your next car. More
by L0v3Myc@r
Employees Worked With
Other Employees :
Nicolas Ledo
February 12, 2024
Frankie got me into my dream car, he worked with my partner and I and we couldn’t be happier!! partner and I and we couldn’t be happier!! More
by Christahemingway
February 12, 2024
Adam was absolutely awesome to work with while purchasing our new 2024 Tacoma. He was super knowledgable about the vehicle and easy to work with when it came to putting together the deal. He made this one of our new 2024 Tacoma. He was super knowledgable about the vehicle and easy to work with when it came to putting together the deal. He made this one of the fastest and easiest new vehicle purchase I have ever experienced. Any delays or slow downs came down to the dealership operations and had nothing to do with Adam. Adam was friendly, helpful, and professional. More
by stephen.francisco.1
February 11, 2024
Wanted a cash sale on a new vehicle. I was actually stopping to get a refund back on an ordered vehicle. A vehicle I originally was interested in was available. I wanted a cash sale but I was actually stopping to get a refund back on an ordered vehicle. A vehicle I originally was interested in was available. I wanted a cash sale but did not have my checkbook with me . The sales manager would not guarantee the vehicle ( Friday 5:30pm to 8:00 opening on Sat) with the $1000 deposit I already had down plus an additional $5000) forced to finance Friday evening. I have two leases prior and now this purchase . Unfortunately this will be last purchase/lease with this dealership. I do appreciate my salesman however. He was a great guy . More
by lonewolfeden
Employees Worked With
Chris Ferguson
February 11, 2024
The service was quick, knowledgeable, and low to no pressure on making a sale. Would recommend. pressure on making a sale. Would recommend. More
by Daniel
Employees Worked With
February 10, 2024
A friendly and helpful atmosphere. There was no pressure and the salesperson went out of his way to show me and explain to me all the options that were available. He managed to get the There was no pressure and the salesperson went out of his way to show me and explain to me all the options that were available. He managed to get the delivery several weeks before the promised date. More
by lmhuisman35
Employees Worked With
February 10, 2024
Our experience buying a car from Heritage Toyota with Joe Mount was top notch. It really doesn't get any better. Never felt pressured. Always felt comfortable. Joe was super friendly and knowledgeable. He f Mount was top notch. It really doesn't get any better. Never felt pressured. Always felt comfortable. Joe was super friendly and knowledgeable. He found us the perfect vehicle and worked with us to make it happen within our budget. Joe went above and beyond to get us what we wanted. I think all interested parties were happy. It really was the best car dealership experience we've ever had. ⭐⭐⭐⭐⭐ More
by mwilkes211
