Heritage Toyota - Service Center

Snow Tire Purchase Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when Thank you Kate! I so appreciated your time this past week. I was quoted a price for 4 snow tires over the phone when I made my appointment but when I received the final bill, it was much more than I was told. You honored the price I was quoted. I can't tell you how much that meant to me! Thank you to everyone who greets me promptly every time I come in the door! Even when you are at your busiest, you all have smiles on your faces and get everyone through so quickly. Customer service is super hard, but you all make it look easy! Thank you again! More

I love my Toyota Dealer Outstanding service and always a great experience. Dana is amazing to work with! Bought my Toyota 4Runner from here 3 years ago and never had a bad ex Outstanding service and always a great experience. Dana is amazing to work with! Bought my Toyota 4Runner from here 3 years ago and never had a bad experience. Love all the staff! More

Courteous, Efficient, Shuttle to and from Dealership What more can I ask for. Took my car in to have snow tires mounted on the snowiest day so far this year -- still got good service within the time est What more can I ask for. Took my car in to have snow tires mounted on the snowiest day so far this year -- still got good service within the time estimated, a systems check which resulted in a parking light bulb being replaced but not until they called to see if I wanted it done, and a reasonable price. Oh, yes, and a timely ride to work and back at my convenience. More

Thank you Andrew I had an electrical glitch in my 2018 Tacoma that, unbeknownst to me, was caused by a puppy chewing on an exposed fuse/wire harness that connected to I had an electrical glitch in my 2018 Tacoma that, unbeknownst to me, was caused by a puppy chewing on an exposed fuse/wire harness that connected to the third brake light in the truck cap. It was a bit of a mystery, but Andrew, the service tech, figured it out quickly, ordered a part from a nearby parts store, and promptly installed a better, more protected fuse and harness that the cap dealer would do well to emulate. Thank you, Andrew. More

Steve Trenholm As always experience was excellent. Taylor Josephson was great and was courteous, knowledgeable, and made sure the work was done right the first time As always experience was excellent. Taylor Josephson was great and was courteous, knowledgeable, and made sure the work was done right the first time and on time More

Winter tire changeover. Joe was very helpful and took time to explain the service process and courtesy shuttle. He called to let me know that my tires were at the end of lif Joe was very helpful and took time to explain the service process and courtesy shuttle. He called to let me know that my tires were at the end of life and recommended a brand. He explained what the charges were and when I went to pick up my car there were no surprises. Thank you! More

Thanks, Jay! Jay was my service advisor when I went in for new snow tires. He noticed my state inspection was expiring next month, and said they could take care o Jay was my service advisor when I went in for new snow tires. He noticed my state inspection was expiring next month, and said they could take care of that now (at no charge because I bought the car there). That was a great time saver for me, and I really appreciated him noticing this! More

Exelent service and very helpful. I brought my vehicle in for an inspection and found that my registration renewal was overdue. Brandy helped me get that squared away right from my pho I brought my vehicle in for an inspection and found that my registration renewal was overdue. Brandy helped me get that squared away right from my phone. Thanks. More

First Service of my 2018 Tacoma Great Service today, 10/17/2018 on my new Tacoma. This truck is my 4th from Heritage and I have not been disappointed with their timely and quality s Great Service today, 10/17/2018 on my new Tacoma. This truck is my 4th from Heritage and I have not been disappointed with their timely and quality service .Tom Kulhowvick met me as I arrived At the service entrance, less then an hour later Tom found me in the customer lounge. reviewed the 5000 mile maintenance with me and then I was on my way !! More

Great service experience Everyone was helpful, service was fast, waiting area clean and great wifi. Excellent all around! Appreciated that I got a call day before to confirm t Everyone was helpful, service was fast, waiting area clean and great wifi. Excellent all around! Appreciated that I got a call day before to confirm type of snow tires - appreciate that attention to detail! More