Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herlong Ford
Edgefield, SC
942 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 942 reviews
February 04, 2022
Salesman was great at first. I'm an hour away working 12 hours shift. He met me with the truck on his own time after hours. Truck needed tires and oil pan gasket replaced. They had the truck for 2 weeks wai hours shift. He met me with the truck on his own time after hours. Truck needed tires and oil pan gasket replaced. They had the truck for 2 weeks waiting on tires. Tires finally came in. Told them I would be there first thing in the morning on the next day. Get there and the truck was never detailed. Paperwork wasn't ready. Oil pan gasket was never replaced. I also asked about the gooseneck adapter for the puck system several times, even offered to pay for it myself, and was never given an answer so I bought one from Amazon. Now I'm having to take it to get the oil pan fixed because it is leaving oil spots 3 inches in diameter in my drive way. More
by TLEE92388
Verified Customer
January 26, 2022
It was one of the best experience at a dealership. The lady that helped me and my wife made sure our kids were comfortable and occupied. Would recommend to a friend or family member. lady that helped me and my wife made sure our kids were comfortable and occupied. Would recommend to a friend or family member. More
by SEAN.SUTPHIN
January 25, 2022
Service was good people were friendly. I would recommend Herlong to my friends. I am planning on buying my next vehicle from Herlong Herlong to my friends. I am planning on buying my next vehicle from Herlong More
by WTROBIN1
January 24, 2022
Service department and warranty lady is horrible to customers she hung the phone up several times they will never get my business again customers she hung the phone up several times they will never get my business again More
by TYLER.BLAND403
January 21, 2022
They are good. I will choose Herlong Ford every time. And recommend them to every body. recommend them to every body. More
by LEONALEONARD315
Employees Worked With
January 20, 2022
Wayne Nash was our salesman and did a superb job putting all together so we could leave with our vehicle. Great job to all the staff!!! all together so we could leave with our vehicle. Great job to all the staff!!! More
by JHNCOLETTA
January 20, 2022
The folks here were very friendly. Sales were very help full in finding what we were looking for. Meg in finance worked to get me the best rate on my loan. I would recommend this dealership to anyone. full in finding what we were looking for. Meg in finance worked to get me the best rate on my loan. I would recommend this dealership to anyone. More
by A-H-MCCARTHA
January 19, 2022
Appointment for new tire was created but tire was not ordered. Had to come back 3 days later. ordered. Had to come back 3 days later. More
by sandywalther
Employees Worked With
January 15, 2022
Best dealership to buy a car from. Family friendly. Great customer service. I would recommend this dealership to everyone. customer service. I would recommend this dealership to everyone. More
by LIBBY.HUTTO
Employees Worked With
Other Employees :
Wes Herlong, TJ OWENS, Cj Messer
January 10, 2022
Went beyond expectations and repaired extra issues. Having a scan tool with me to check the codes was welcomed and encouraged. Shelby was helpful and excited to work with us. Overall communication was Having a scan tool with me to check the codes was welcomed and encouraged. Shelby was helpful and excited to work with us. Overall communication was timely. More
by STEVE.LAWTON
