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Herlong Ford
Edgefield, SC
942 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way.
Why Buy From Herlong Ford?
We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area
No DOC fees, dealer fees or prep fees (this means there are NO hidden fees)
A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence
We deliver
Warranties are provided with ALL vehicles
We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans
Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale
Carfax reports provided for all vehicles
Family owned and operated since 1933
We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 942 reviews
December 22, 2021
Good, courteous people to deal with, I enjoyed my experience buying from them, and will go there again. experience buying from them, and will go there again. More
by AE4950
Verified Customer
December 21, 2021
Friendly, courteous staff. Good selection of vehicles and the online information about the vehicles in stock saved a great deal of time at the dealership. Fred Munns sold my brother a truck in 2020 and and the online information about the vehicles in stock saved a great deal of time at the dealership. Fred Munns sold my brother a truck in 2020 and me one this year! Ms. Cindy at the front desk was always helpful. I keep vehicles a while but will be back to Herlong when I need another one!! More
by Bill G.
Employees Worked With
Other Employees :
Wes Herlong
December 17, 2021
THE SERVICE MANAGER Alan is great to work with. He has went the extra mile to get my shelby fixed. went the extra mile to get my shelby fixed. More
by Asyates896
Employees Worked With
Other Employees :
ALLAN HATCHER
December 14, 2021
the best service you can get ,friendly people , spot on ,Danielle was so professional, just great,, , ,Danielle was so professional, just great,, , More
by LARRYLARISCY21
Employees Worked With
December 09, 2021
We went to this dealership looking to purchase a new F250 truck. Jackie Mack was an absolute pleasure to work with as she helped us narrow down which truck we wanted to buy. We appreciated the customer focus truck. Jackie Mack was an absolute pleasure to work with as she helped us narrow down which truck we wanted to buy. We appreciated the customer focus and the ease of the entire process. The young man who helped us set up the FordPass, sync it with the truck, and set up the wifi hotspot was patient and invaluable. I wish we could recall his name. We would definitely look to this dealership again when we are in the market for another car or truck. More
by Karen Y.
December 09, 2021
They were very easy to deal with and made the process seamless even with us using our credit union. seamless even with us using our credit union. More
by JEFF12100
December 05, 2021
I recently purchased a ram 3500 from herlong, within a few days of getting it home the abs light began coming on. I took it back to herlong and they worked diligently to get it fixed in my short time fram few days of getting it home the abs light began coming on. I took it back to herlong and they worked diligently to get it fixed in my short time frame. Gabriel set me up a loaner truck so I could still get around. Alan in service explained it had to be sent to ram for the proper repair. He stayed on ram to ensure that I had my truck back within my time frame. They really went above and beyond to help get my truck right. After seeing how much Gabriel and Alan really cared about my needs an my satisfaction they have gained a customer for life. I have never had better service and care than these two provided. More
by JSN_GRASTY
Employees Worked With
Other Employees :
Gabriel , Wes Herlong, ALLAN HATCHER
December 02, 2021
posted by Andy Yates on Facebook..So I'm really upset. I buy this 2013 gt500 Herlong Ford about three moths ago and first of all my buying experience was horrible. I had to pay my first payment and didn't buy this 2013 gt500 Herlong Ford about three moths ago and first of all my buying experience was horrible. I had to pay my first payment and didn't even have it yet. Hadn't even signed the paperwork. So long story short they put a new centerforce clutch in. As you can see in the picture they put 7 of the included bolts in the flywheel. 1 lonely stock bolt really. So the clutch plate starts to hit the bolt. My driveshaft adapter is stripped out. Can you say recipe for catastrophic failure. Not to mention dangerous. I have reached out and they don't want to answer my emails or my calls. I have drove the car a total of 2 weeks and only put 250 miles on it before it starts to tell me something is wrong. They don't want to make it right. Of you have a ford don't take it to Herlong Ford. This never should have been cleared to leave. More
by FRANCES LAWSON
Employees Worked With
Wes Herlong
November 30, 2021
Excellent dealership. Great communication and they always work with the customer until they are satisfied. work with the customer until they are satisfied. More
by LA3553
