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Herlong Ford

Edgefield, SC

4.7
941 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 941 reviews

January 02, 2021

On time with appointment, thorough with service. Order us a new tire when it was needed and fit us into the schedule when it arrived. More

by SHANTASTIC.SH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yalonda Daniel
Jan 06, 2021 -

Herlong Ford responded

Hello, we're pleased to hear everything was completed to your satisfaction! We hope to be of service to you again! Take care!

December 30, 2020

Fred Munns is amazing to work with at Herlong. This is the second vehicle we have purchased from him. We will continue to use him for future purchases. We drive an hour to see him instead if using Fairway More

by SHANE41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Herlong Ford responded

Hello, thank you for taking the time out of your day to tell us about your experience. We appreciate your recommendation of our dealership! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2020

Herlong ford is awesome. I dealt w natalie stevens she was very helpful. All the staff at herlong were very nice and helpful. Also I love my 2017 f150xl that I purchased from them More

by HATHORN.JOSEPH20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natalie Stevens
Jan 04, 2021 -

Herlong Ford responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 22, 2020

The service was done well and at a reasonable price as usual. My 2 star rating was earned by being charged $39.00 to plug a tire. As I drove to the dealer for service, the low tire alarm came on. I ask More

by Joe Padggett
Price
Recommend Dealer
No
Employees Worked With
Bryan Bedenbaugh
December 16, 2020

Natalie did a Good job. Good customer service and I was able to get what I wanted. They want to make sure you are ok. Everyone kept asking if I need water, coffee etc. More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Natalie Stevens
Dec 24, 2020 -

Herlong Ford responded

Hi Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope you continue to choose Herlong Ford, Inc. for all your vehicle needs! Take care!

December 11, 2020

Great Service and Sales team, always on time. Repairs done on time and correct First Time. I will continue to purchase my vehicles from Herlong. More

by clfdkevin619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ashley, Bryan Bedenbaugh, Yalonda Daniel
Dec 24, 2020 -

Herlong Ford responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

December 09, 2020

The Herlong service department is wonderful! Sales is great too! Got me in and out quickly and efficiently before heading out of town! Great place and friendly! More

by 08ThreeRacer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Huizenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley, Bryan Bedenbaugh, Hank Boyd, Yalonda Daniel, Allan Hatcher
Dec 15, 2020 -

Herlong Ford responded

Hi, thank you for your wonderful response to the quality of service our team provides! We hope you continue to choose Herlong Ford, Inc. for all your vehicle needs! Take care!

December 08, 2020

Outstanding service department. Very nice experience. Staff is quite knowledgeable and friendly. I would recommend Herlong Ford to other people. Sales department is very good also. More

by RPUES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Ashley
Dec 15, 2020 -

Herlong Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We appreciate your recommendation of our dealership! Safe travels!

December 07, 2020

Very pleased with the staff, sales, service, and finance. I had a serious issue with my previous truck (not a Herlong issue) that Bryan went above and beyond to rectify, and that’s a huge reason we had no pr More

by TRITON336
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Bedenbaugh, Stephanie Bodie
Dec 15, 2020 -

Herlong Ford responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 04, 2020

Great buying experience. Very friendly and helpful staff. Talked me through every step of the process. I will definitely be buying from them again in the future. More

by JOSEPHFDENNIS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Lee
Dec 08, 2020 -

Herlong Ford responded

Hello Joseph, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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