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Herlong Ford

Edgefield, SC

4.5
909 Reviews
Since 1933, Herlong Ford has committed to revolutionizing and legitimizing the new and pre-owned car business, guided by the principles of trust and open information exchange our goal is to provide a truly unique and satisfying automotive purchase experience for every guest, in every way. Why Buy From Herlong Ford? We shop our vehicles daily to make certain we are competitively priced with other like vehicles in the area No DOC fees, dealer fees or prep fees (this means there are NO hidden fees) A 3-day exchange policy on all Ford Certified pre-owned vehicles; buy with confidence We deliver Warranties are provided with ALL vehicles We are a "One Stop Shop" offering competitive financing options, vehicle protection / maintenance plans Our Ford Certified technicians rigorously inspect all vehicles prior to being placed on our lot for sale Carfax reports provided for all vehicles Family owned and operated since 1933 We offer top dollar for your trade and will buy your vehicle even if you don't buy ours. Let us make you an offer!
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775 Augusta Rd

Edgefield, SC

29824

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Showing 909 reviews

April 08, 2019

Flat tire While traveling through Edgefield, I had a flat tire. The people at Herlong were extremely helpful and helped me get back on the road quickly. More

by dobyhome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do t remember names, but everyone I encountered was positive and helpful.
Apr 15, 2019 -

Herlong Ford responded

dobyhome, thank you for taking the time tell us about your experience. We are happy to hear we were able to help get you back on the road quickly. Please let us know if we can ever be of assistance again. Safe travels.

April 08, 2019

Excellent I was please with the service of Fred Munns, going out of his way to find the truck that I had requested. Also picking up a cover for the back of the More

by DELAUGHTER1947
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Herlong Ford responded

DELAUGHTER1947, thank you for great review. We are humbled to hear Fred went the extra mile! Congratulations on your new truck! Should you need anything, please do not hesitate to reach out. Have a great day!

April 03, 2019

Best Ford service and responsible people. Wes H went out of his way to find us the vehicle we wanted with in our price range. The service department inspected and added the aftermarket accesso More

by STEVENHPINSC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Ashley
Apr 09, 2019 -

Herlong Ford responded

Stevenhpinsc, thanks for the review! We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Congratulations on your new vehicle! We hope to be of service to you again! Take care!

April 03, 2019

Painless Wonderful people from the time entering the showroom to driving away. Large selection of vehicles. I really appreciated the training on all of the be More

by MSTROUD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jaime Carrow, James Ray
Apr 09, 2019 -

Herlong Ford responded

Mstroud, thank you for leaving such a great review and high star rating. Our Staff works hard to go the extra-mile for our valued guests! Congratulations and if you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

April 01, 2019

Misleading Very mislead on the service repair needed and time frame of when it would be fixed. Was told one thing by one person and then one thing from the other More

by lacwatts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brittany Ashley, Bryan Bedenbaugh
May 05, 2019 -

Herlong Ford responded

Lacwatts, we are so disappointed to learn of this situation you have described. Please give our Customer Care Manager, Elizabeth, a call at (803) 637-3151 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

April 01, 2019

Routine Oil Change Went in for a routine oil change and tire rotation. Arrived 12 Noon, everyone was going to lunch. No problem. Finished service at 2:15. Seems like a r More

by CARGOLFSUP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bryan Bedenbaugh
May 05, 2019 -

Herlong Ford responded

CARGOLFSUP, thank you so much for taking the time to review your experience with us. We would like to apologize for the extended wait and appreciate your patience. We hope that you will give us another opportunity to offer excellent customer service in a timely manner. Have a great day.

March 30, 2019

Traveled 3 hours-Well worth it!! I traveled 3 hours to get the exact color combo in an F-250 that i was looking for. Jaime was my sales person and she was great to deal with. ALWAYS r More

by ACHRISTENSON4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Carrow
May 05, 2019 -

Herlong Ford responded

ACHRISTENSON4, Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are so happy we could help make your experience a positive one. Congratulation on your new F250 and if there is ever anything we can do for you, please do not hesitate to reach out. Safe travels.

March 29, 2019

Excellent Experience Herlong Ford made purchasing a car for my daughter a nice experience. Very friendly and easy to work with.I would highly recommend them to anyone loo More

by ABURNETT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Cleveland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meryl Herlong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Foley
March 26, 2019

Installing Trailer Hitch Willing to help and very knowledgeable about my questions. Serviced my truck on time. Everyone is alway so friendly and on top of meeting your needs. More

by CHUIETHARLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Ray, Bryan Bedenbaugh
March 22, 2019

Just an oil Change I had an appointment for just an oil change. The work began on time and was completed in a timely manner. The woman in service was very friendly and k More

by ZAPTWO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gina Myers
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