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Highland Park Ford Lincoln

Highland Park, IL

4.8
127 Reviews

1333 Park Avenue West

Highland Park, IL

60035

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Showing 127 reviews

October 19, 2021

Did a great job in a timely manor, very helpful with getting a new console part.... More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 22, 2021 -

Highland Park Ford Lincoln responded

Hi Jay, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

October 19, 2021

Bought a used 2016 Gmc yukon xl October 30th of 2018 for 40k and the transmission has already went out before we even hit the 3 years mark! There were other issues upon buying which I wish we had noticed b More

by Jessica
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Price
Oct 20, 2021 -

Jessica responded

Last name is different that's why you don't see me as a customer I assure you we got it there ... I have emails still between me and the sales guy matt price!

August 21, 2021

Professional nice sale good people pleasant atmosphere the best finance I recommend the fast service to everyone. More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Price
Aug 23, 2021 -

Highland Park Ford Lincoln responded

Hi Alex, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2021

Love this dealer. They explained everything and showed me around the dealership. They were very informative and showed me everything on my new car. The dealership is immaculate, I will be recommending it to More

by Andreakoules4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
May 15, 2021

The way everything was handled, was handled professionally. Everything about the experience of buying the car was perfect. Now driving the car, that’s just a spectacular experience for me. More

by Rey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
January 01, 2021

Service was done multiple times but repairs are never fixed even though they say they were fixd. I been in for service over a dozen times More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lou
Feb 11, 2021 -

Highland Park Ford Lincoln responded

Brad, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Highland Park Ford. Please give us a call at (847) 433-7200 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.

December 05, 2020

Amazing dealership and Matt is definitely the person who can help you with the best deal. I am very satisfied with my new car and will definitely recommend to other people. More

by angel_arsov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sales
Feb 11, 2021 -

Highland Park Ford Lincoln responded

Hi, thank you for your kind words about Matt and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 14, 2020

Very impressed and beyond elated about my purchase. The sales team were great . They ere more than patient with me and my father in-law. My first nice car but not my last. Thanks a million to the whole sta More

by denniswalker44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bill
Nov 16, 2020 -

Highland Park Ford Lincoln responded

We are happy we could make your experience a positive one! At Highland Park Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 04, 2020

He applied several lenders with my SSN without asking my confirmation and affected my credit score. I only said just one application is enough. His name is Matt Price but he is very kind More

by Msln
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Price
Sep 10, 2020 -

Highland Park Ford Lincoln responded

I do apologize for any miscommunication between you and your Sales Consultant. It is customary to try to get customers the best rate, however in order to better understand this situation and help resolve any concerns you may have, please call our Client Relations Manager at 847-433-7200.

August 12, 2020

very good salesman Cordale took care of everything it is a very good place to purchase a Lincoln vehicle. Only issue is its too far away from home. The vehicle has an issue with the check engine light More

by funeral director
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
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