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Hiley Mazda of Arlington - Service Center
Arlington, TX
27 Reviews
27 Reviews of Hiley Mazda of Arlington - Service Center
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February 11, 2017
Mike Wilkerson made it happen I was waiting to get a repair on the Mazda I had already had for 7 years. Mike struck up a conversation with me and helped me to decide that a new car I was waiting to get a repair on the Mazda I had already had for 7 years. Mike struck up a conversation with me and helped me to decide that a new car was in my best interest. I've never dealt with anyone that was so pleasant and polite. I was there alone and Mike made me right at home. More
by taxicab111
Employees Worked With
Shelby Siegman, Patrick Barrigan, Mike Wilkerson
Helpful February 11, 2017
I love my new Mazda6 ~ Thank you Hiley I had taken my 2011 Mazda6 in for routine maintenance. As I poured coffee Mike Wilkerson approached me. Mike friendly and helpfully suggested I cons I had taken my 2011 Mazda6 in for routine maintenance. As I poured coffee Mike Wilkerson approached me. Mike friendly and helpfully suggested I consider a new Mazda6. Mike made sure to meet all my requirements for my new car and I ended up getting exactly what I didn't know I wanted. And I am so glad I did. Red Madza6 #3 for this happy customer. Hiley Mazda has an amazing service waiting area. The service, sales and finance staff is wonderful. Thank you Hiley Mazda of Arlington! More
by Vbernard18
Employees Worked With
Other Employees :
Aaron Cortinas, Kevin Varas De Valdes, Mike Wilkerson
January 25, 2017
barrisnina@gmail.comjjjuu My late husband has always deal with mazda. So I thought I would just keep it in the family. Every car that he had was a mazda. My late husband has always deal with mazda. So I thought I would just keep it in the family. Every car that he had was a mazda. More
by nina
Employees Worked With
Other Employees :
Ryan McMillion, David Garza, Shelby Siegman, Jeff Fitch
January 23, 2017
Excellent Service and Staff I have done business with Hiley Mazda for approx. 10 years. Their service personnel and sales personnel qre extremely helpful and knowledgable. Woul I have done business with Hiley Mazda for approx. 10 years. Their service personnel and sales personnel qre extremely helpful and knowledgable. Would not keep coming back if this were not true. I have bought 2 cars from them and neither time was I pressured into anything. I was treated with respect which was extremely important to me since I am female. I ask a lot of questions and if they did not know an answer, they would find out for me. Again, treated with respect. My car is only 2 years old (2015 Mazda 6)) so I had no intention of getting a new one until the current one was paid off. While waiting on my oil change and tire rotation, Mike W. (sales) introduced himself and asked it I might be interested in a newer model because they really could use some used cars. I said not unless I can make a deal where my current payments do not increase. Thanks to Mike W., Shelby, and one of the managers, I walked out of there with a lease agreement for a 2017 Mazda 6. More
by Annie
Employees Worked With
Heather, Shelby Siegman, Mike Wilkerson
April 26, 2016
Impressed Do yourself a favor, schedule an appointment, see for yourself what service looks like. Exceeded expectation, up front cost, recommended maintenance, Do yourself a favor, schedule an appointment, see for yourself what service looks like. Exceeded expectation, up front cost, recommended maintenance, courtsey wash, and applicable time. Thanks Stewart and Lucy! More
by Stewart Ericson
November 30, 2015
Hiley Mazda Arlington? Never Again. My dealership experience was THE WORST.They are inexperienced in customer satisfaction and argumentative.What a waste of my time,money, & my car buyin My dealership experience was THE WORST.They are inexperienced in customer satisfaction and argumentative.What a waste of my time,money, & my car buying experience!! More
by 1cargirl
Employees Worked With
Ernesto Diaz
February 28, 2015
THANK YOU HILEY MAZDA OF ARLINGTON!! We have had a Mazda 3 since 2010 and have experienced nothing but EXCELLENT AND COURTEOUS SERVICE! We had the car in for service , which was past the We have had a Mazda 3 since 2010 and have experienced nothing but EXCELLENT AND COURTEOUS SERVICE! We had the car in for service , which was past the warranty. However, because we had maintained the proper service with the Hiley Dealership over the years on a consistent basis, Shane and Kelly in the service dept. were able to get it totally covered. I was given a brand new loaner car to drive to work so I was not out any inconvenience during the repair time, which gave us NEW CAR FEVER!! Right before the car was ready, a nice young man, Quincey Martin called and offered us a very fair Trade-in for our car!! Because Quincy was very professional and was not pushy, we took a look and upgraded our Mazda to a 2015 CX5 the next day!! Quincy is a young man, with a great future ahead of him. I can say the whole team of Service, Sales, Finance was SUPERIOR and we highly recommend YOU experience THE HIGHLY MAZDA TEAM IN ARLINGTON, TEXAS! Our experience in the Finance Dept with Jeff Warfield was easy and comfortable and treated us with the utmost respect and professionalism. THANK YOU HILEY MAZDA FOR A GREAT EXPERIENCE!! Mary Jane and John More
by McConnell
Employees Worked With
Kelly in Service and Jeff in Finance, Shane King, Quincey Martin
November 03, 2014
Come in for an oil change and leave with a 2015 Mazda 6 I came into the dealership for an oil change on my 2009 Mazda 6 with no intention on buying a car. Quincey interrupted me while in the waiting room ab I came into the dealership for an oil change on my 2009 Mazda 6 with no intention on buying a car. Quincey interrupted me while in the waiting room about a a promotion they were currently running I showed no interest at all but Quincey was a upfront and honest with me. I came for a service visit and left with a 2015 Mazda 6 all thanks to Quincey. I had a great customer experience. More
by Morton29
Employees Worked With
Quincey Martin
September 12, 2014
Not one of the Best, "The Best" I have been in the DFW area over ten years now, I'm driving my 1st Mazda, a Mazda 5 and in the words of my old 1st Sgt. I have words to the wise to be I have been in the DFW area over ten years now, I'm driving my 1st Mazda, a Mazda 5 and in the words of my old 1st Sgt. I have words to the wise to be Sufficient. Shane King and the service department are the best, in what they do, "Hands Down" To all the other Car Dealer Service Departments, I got two words "Prove It". The people here will do the best job, your money can buy. I have had a lot of heartburn, with other service departments, But Hiley Mazda is the best. We all just want one thing, Stand behind your Car, you will get that, and more here, in front to the side, and they will even ride with you. If you are looking for a car brand, with service that will not only go Ten yards, but all the way to the end zone, "This is it" More
by James Chester III
Employees Worked With
Shane King
May 01, 2014
Excellent people and customer service Mr. Martin is outstanding to deliver high quality service to the customer, which is beyond the expectation. This young man has a great personality and Mr. Martin is outstanding to deliver high quality service to the customer, which is beyond the expectation. This young man has a great personality and very motivated. More
by cathyxu007
Employees Worked With
Other Employees :
Quincey Martin, Rodney Gayle, Taylor Geyer, Shane King, Quincey Martin
