Hollywood Chrysler Jeep

Everyone in the dealership was friendly and helpful. They really worked with us to ensure that we were happy with our purchase. They really worked with us to ensure that we were happy with our purchase. More

If I could give negative stars I would. I have been lied to by this dealer countless times. Multiples times I’ve been called and told vehicle was ready for pickup, got there and they couldn I have been lied to by this dealer countless times. Multiples times I’ve been called and told vehicle was ready for pickup, got there and they couldn’t start my vehicle. Absolutely find any other dealer or mechanic. Do not go! More

As a customer with many different car manufacturers, I have to express that Jeep Hollywood Service is A +, the experience from my service advisor to the car dealer manager was the best I have ever had have to express that Jeep Hollywood Service is A +, the experience from my service advisor to the car dealer manager was the best I have ever had More

My first experience with Bernalson was great but then started to go down hill. My truck was there just 3 days short of 2 weeks and I rented a car for all of that time. Long story short, he made up for it started to go down hill. My truck was there just 3 days short of 2 weeks and I rented a car for all of that time. Long story short, he made up for it and corrected the issue. More

The service manager presented excellent customer service, and I have selected this Dealership for my service needs. and I have selected this Dealership for my service needs. More

I can wait to finish my lease there I will never buy anything from you anything from you More

It's always a great service when I go to Hollywood jeep. From purchasing my jeep to the service they always take care of me. Thanks. From purchasing my jeep to the service they always take care of me. Thanks. More

Great service, great communication and fast. Contacted me with deal. Would recommend you guys to my friends Contacted me with deal. Would recommend you guys to my friends More

Caylie you delivered efficient and efficacy service! Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how Thank you! I walked up to the service window, you greeted me with a smile and said”welcome to Hollywood Crysler Jeep”, what brings you in today, how may I help you”? I proceeded to explain my reason for being there. You listened, did not interrupt and maintained eye contact! (Extremely important)! After I was finished, you called me by name and informed me that you can try and help me, and politely asked me to sign the indemnity agreement, before you touched my vehicle, then asked for the keys. You then immediately used a device to identify what the problem was, and then instantly informed me that the engine light was on, and that an oil change was due. Moreover, you took the time to inform me of special oil offers, that was economical, and something No Advisor has ever done for consumers like myself! Evidently, I purchased one and I am extremely grateful to you. In addition, you then gave me the option to either wait outside or in the lobby which the company provided, and offered me the opportunity to refresh by taking advantage of bottled cold water, hot chocolate or different coffee, which I relished. Also, Cailey you specifically apologized to us/me about the fact that it may take a little longer than the usual wait time because of the shortage of man-power. You kept checking in whilst we waited, kept us abreast and thanked me/us for our patience! Magnificent job Cailey! Despite the fact that there was labor shortage, my vehicle was ready after waiting for no more than 45-50 minutes! Wow!! Thank you Cailey for your efficiency and outstanding customer service! I sincerely hope that Hollywood Crysler Jeep would appreciate the high quality level of service that you provide to consumers! Impeccable service like yours will enhance the company’s name, and help them to thrive in this competitive automotive industry! Keep on smiling and shining Caylie!!!! We appreciate your services! Hamilton More

I went for a change oil for my car, they were kind, nice, and fast. and fast. More