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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,315 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,315 reviews

August 02, 2024

I had a code come up on dashboard when done with my service. Was told next time I am in town I can stop by to have it checked. It’s showing my side detection isn’t working. No one looked just said t More

by Staceg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hodges
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Holm Buick GMC responded

Thank your for the detailed feedback and visiting with our team regarding the situation. We under stand the difficulties of not having all your safety features and apologize we cannot remedy them without first correcting the damage on the vehicle. If you would like an estimate you can submit online from here: https://www.holmauto.com/body-shop or pick up the phone and give our body shop in Abilene a call at 785 263 4000. Thank you again for your patience and understanding. Sincerely, the Holm Automotive Team of Salina

July 31, 2024

I have always had good service . Please with the company . Needed a trunk opener car More

by angiem624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Holm Buick GMC responded

Thank you for your continued loyalty to Holm Buick GMC! We're glad to hear that you've always had positive experiences with our service department. Please don’t hesitate to reach out to our service department directly if you need further assistance. Sincerely, The Holm Automotive Team of Salina

July 31, 2024

All good , highly recommended, good service, great communication, fifteen word minimum is way to much More

by springerczar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Holm Buick GMC responded

We appreciate your kind words! We’re glad you had a positive experience with us. Our team strives for excellent service and communication, and we’re happy to hear we met your expectations. Sincerely, The Holm Automotive Team of Salina

July 26, 2024

Jamie was incredibly helpful! She sent me tons of options that were within my specifications and even made sure I was first to know about last minute options! More

by Emma Corby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaidin Venables, Mason Bettles, Brandon Neville, Ryan Nease, Owen Krueger, Duke Hilbert
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Jul 30, 2024 -

Holm Buick GMC responded

We're thrilled to hear that Jamie went above and beyond to assist you in finding the perfect vehicle! Providing exceptional customer service and helping our clients meet their needs is a cornerstone of our business. We strive to create meaningful relationships based on trust, fairness, value and quality. Thank you for sharing your positive experience! Sincerely, The Holm Automotive Team of Salina

July 03, 2024

Overall great experience. Helpful people. Nice facility. Eager to help find exactly what we wanted. More

by budke.brenda
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Neville
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Jul 16, 2024 -

Holm Buick GMC responded

Brenda, thank you for all the great compliments! Your review highlights the pride we have in developing meaningful relationships while providing a clean, low stress atmosphere. Thanks for taking time to reflect. We look forward to your next visit. Sincerely, the Holm Automotive Team of Salina

July 03, 2024

Great service! Our technician Tyler got us back on the road in four hours. On a round-the-country road trip with repeated engine lights and previous repair stops More

by brentshubin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler the technician
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Jul 16, 2024 -

Holm Buick GMC responded

Thank you for the excellent review! We are so happy to hear your journey went on uninterrupted! We know the pride our techs like Tyler have in their work and he will be excited to see the impact he made with an enduring commitment to excellence. Stop in for cup of coffee on your next cross country trip! Safe travels - Sincerely, the Holm Automotive Team of Salina

June 26, 2024

We bought my hubby’s truck from Jamie Disney last year and she is one of the nicest most pleasant not pushy salespeople I’ve ever met. So I was replacing my Jeep this year this month and there was only More

by mytlc40
Recommend Dealer
Yes
Employees Worked With
Lucas Luchsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hodges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin, Lance Gentry
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Jul 16, 2024 -

Holm Buick GMC responded

This is a fantastic review! We at Holm Buick GMC are thrilled to hear about your positive experience with Jamie Disney and Gavin in our finance department. Their commitment to Customer Care and ensuring you found the perfect Jeep is a shining example of what we strive for every day. We at Holm Buick GMC value building Trust and Meaningful Relationships with our customers, and it sounds like Jamie has achieved just that. Thank you for taking the time to share your experience, and congratulations on your new vehicle! We hope you continue to enjoy it for many miles to come. Sincerely, the Holm Automotive Team of Salina.

June 20, 2024

Nick was very friendly & easy to deal with. Made our car buying experience less painful!!! More

by JONESARK5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Schissler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Nease
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Jul 16, 2024 -

Holm Buick GMC responded

Thank you for the fantastic review! We're thrilled to hear that Nick made your car buying experience at Holm Buick GMC less painful. We know it can be stressful, so knowing Nick was friendly and easy to deal with makes us very happy. Nick is a valuable asset to our team, and we appreciate you recognizing his efforts. We strive to create a relaxed and positive atmosphere for our customers throughout the entire car buying process. Congratulations on your new vehicle! Please let us know if there's anything we can do to assist you further, such as helping you get acquainted with the car's features or setting up your first complimentary oil change. Sincerely, the Holm Automotive Team of Salina

June 20, 2024

The staff was friendly and the service was quick! They have a hospitable and comfortable waiting space too! More

by WATSON.MIRANDA
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
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Jul 16, 2024 -

Holm Buick GMC responded

Thank you for the 5-star review! We're delighted to hear that the staff at Holm Buick GMC was friendly and the service was quick. At Holm Buick GMC, we pride ourselves on efficient service without compromising on quality. It's fantastic to know you found our waiting space hospitable and comfortable. We want your entire experience at Holm Buick GMC to be positive, and a comfortable waiting area is an important part of that. Thanks for your patronage! Sincerely, the Holm Automotive Team of Salina

June 17, 2024

Was notified of need for filters, which was communicated properly. When I made my appointment online, it said no charge, so I assumed I still had free oil changes with my lease vehicle. When I arrived to More

by forresterp460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gentry
Report | Print
Jul 16, 2024 -

Holm Buick GMC responded

Dear Valued Customer, Thank you for your feedback on your recent oil change experience at Holm Buick GMC. We appreciate you letting us know about the discrepancy between the online appointment scheduler and the actual cost of the service. We apologize for the confusion regarding the complimentary oil changes for your leased vehicle. We understand from your review that the online scheduler indicated "no charge," and you were surprised by the final cost. We are committed to accurate communication and transparency throughout the service process. Our core value of Customer Care includes ensuring clear information is available to our customers. We will investigate this discrepancy with the online appointment scheduler to ensure it accurately reflects complimentary service offerings. We appreciate your understanding and patience as we address this issue. In the meantime, please don't hesitate to contact our service department directly if you have any questions about included services for your leased vehicle in the future. Sincerely, The Holm Automotive Team of Salina

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