Holm Buick GMC

Holm Buick GMC responded

Mason, thank you for sharing your positive experience with Holm Buick GMC! We're thrilled to hear that you had a great service visit and that everything went smoothly for you. Our service team takes pride in providing professional and efficient service to our customers. We understand the value of your time, and we're glad that we were able to accommodate you without an appointment. If you have any further questions or need any assistance, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thanks for the insight to your shopping experience while working with Nick at Holm Buick GMC. I've asked Sales Manager Michael Bettles to review the purchase and make sure our processes were followed. We are a dealer of incredible integrity and transparency so we take your comments seriously. Please be open to further conversations regarding this review. Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Greetings and thanks for the great review! We're happy you found Jamie to be so supportive during your experience here at Holm Buick GMC. Having a committed professional of her caliber on your side definitely makes car shopping a fun and easy process! She will relish your comments and we appreciate your business. Don' forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your Jamie or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Nothing beats a positive endorsement from folks who know the car industry inside and out! Thanks for taking time to leave such a great review! Stop by anytime, even for just a cup coffee! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for taking the time to leave a positive review of Holm Buick GMC! We're glad to hear that you found our place to be nice and our staff to be good, friendly, and accommodating. Creating a pleasant and hassle-free experience for our customers is important to us, and we're delighted that we met your expectations in that regard. We appreciate your feedback and your kind words. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. Don't forget, when you purchase a vehicle from Holm Automotive, you also get a fantastic benefit: 2 years of complimentary maintenance! To take advantage of this amazing offer, simply get in touch with your sales rep or our service department to book your first oil change and keep your ride cruising smoothly. You can sit back and relax, we've got everything covered! - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

David, thank you for leaving a review about your recent service visit at Holm Buick GMC! We're pleased to hear that scheduling service with us was fast, easy, and courteous. We understand the importance of providing a convenient and hassle-free experience for our customers. We're glad that your routine service was completed promptly and to your satisfaction. Our goal is to provide efficient and high-quality service to ensure your vehicle is well-maintained. We also appreciate your feedback regarding the additional services offered. We strive to provide options and recommendations based on your vehicle's needs, but we never want our customers to feel pressured. It's great to know that you appreciated our approach in this regard. If there's anything else we can do for you or if you have any further questions, please don't hesitate to reach out. We value your business and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Our sincerest apologies for not communicating our commitment and concern on your transmission issue. Thanks for speaking with Mike and Lucas and patiently working with Mason on this issue. We appreciate you agreeing to take time to come in and work with our technicians to pin point the problem. Looking forward to your return and resolving the issue! Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Bob, thank you for sharing your detailed and positive review of Holm Buick GMC! We're delighted to hear about your experience with our Service Department, especially Mason, Derrick, Trevor, and the technician who worked on your vehicle. It's wonderful to know that they provided exceptional service and kept you informed throughout the process. We understand that facing the cost of a new transmission can be challenging, but we're glad that our team made the experience as seamless and painless as possible for you. We appreciate your recognition of their efforts and will make sure to pass along your kind words to the entire team. We're grateful for your feedback and for choosing our dealership for your service needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We value your business and look forward to serving you again with the same level of exceptional service. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for your positive review of Holm Buick GMC! We're thrilled to hear that you found our staff friendly, helpful, and informative. We strive to provide exceptional customer service, and it's great to know that we met your expectations. We're glad you enjoyed our clean waiting area. We believe that providing a comfortable and welcoming environment is important for our customers, and we're delighted that you found the seats comfortable and appreciated the amenities such as the TV and beverage options. We appreciate your feedback and hope to have the opportunity to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to let us know. - Sincerely, the Holm Automotive Team of Salina

Holm Buick GMC responded

Thank you for sharing your positive experience with Holm Buick GMC! We're delighted to hear that our employees were friendly and courteous during your visit. Providing excellent customer service is a top priority for us, and we're thrilled that you felt well taken care of. It's great to know that in addition to your oil change and tire rotation, you also received a complimentary full car inspection and report. We believe in going the extra mile to ensure the safety and well-being of our customers, and we're glad that this additional service was helpful to you. We'll make sure to pass along your kind words to Derek Duncan, who was particularly helpful. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. - Sincerely, the Holm Automotive Team of Salina