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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,317 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,317 reviews

February 28, 2023

Was told car would be done by 2:30 as I was leaving town at 4:00. I called at 3:00 and they said they hadn't even started on the car but they would get it in right away. I went and picked up the car around More

by DAVID_TATUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Holm Buick GMC responded

David, We sincerely apologize for the inconvenience caused during your recent service appointment. We understand that your time is valuable, and we regret falling short of our commitment to have your car ready by 2:30. We appreciate your patience and understanding when the timeline fell short. I am pleased that our team offered a smaller bill to compensate for the delay. Thank you for your continued trust and loyalty to us for your service needs. We look forward to providing you with excellent "on time" service in the future. Best regards, - the Holm Automotive Team of Salina

February 27, 2023

Great service dept; helpful and friendly! My vehicle was finished well ahead of schedule. We received a maintenance punch card which is very much appreciated. More

by LISAEVERHART65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2023 -

Holm Buick GMC responded

It's great to hear that you had a positive experience with Derek and our service department! We pride ourselves on providing helpful and friendly service to all our customers. We understand that time is valuable, so we always strive to complete repairs and maintenance as efficiently as possible, and we're thrilled to hear that your vehicle was finished ahead of schedule. We're also pleased to hear that you appreciate the maintenance punch card. We believe in rewarding our loyal customers and providing them with value, and we hope that the punch card will help you keep your vehicle running smoothly for years to come. Thank you for your kind words and for choosing our service department for your vehicle maintenance needs. We look forward to serving you again in the future. -the Holm Automotive Team of Salina.

February 26, 2023

Very responsive to our needs and very accommodating would recommend to my friends and family More

by jgwin1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.R. Marchbank
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles, Nick Garst
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Mar 07, 2023 -

Holm Buick GMC responded

It's great to hear that you had a positive experience with Mike Bettles, J.R. Marchbank, and Nick Garst! We're proud of our team for being responsive to your needs and accommodating throughout your experience with us. We believe that providing excellent customer service is key to building lasting relationships with our customers, and we're thrilled to hear that you would recommend us to your friends and family. Thank you for taking the time to share your positive feedback. We appreciate your business and look forward to serving you and your loved ones in the future. See you for your 2 years complimentary maintenance! -the Holm Automotive Team of Salina.

February 25, 2023

Our family really enjoyed our experience buying our 2023 Yukon XL at Holm Automotive! Derek Smith was great to work with. He is personable, patient, & no-pressure. The entire team was helpful and kind to ou More

by CarlyEilert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Smith
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Mar 07, 2023 -

Holm Buick GMC responded

We're thrilled to hear that you and your family had such a great experience at Holm Automotive! Buying a new vehicle should be an exciting and enjoyable experience, and we're glad that Derek Smith and our team were able to make it just that for you. At Holm Automotive, we believe in providing personable and patient service without any pressure. We're thrilled that Derek exemplified these qualities during your purchase process. We're also glad to hear that our team was helpful and kind throughout your experience. Thank you for choosing Holm Automotive for your vehicle purchase, and we're thrilled that you're loving your new 2023 Yukon XL! We hope it serves you and your family well for many years to come. -the Holm Automotive Team of Salina.

February 25, 2023

Came to Holm for both of our recent vehicle purchases, Kaidin and Jed were excellent to work with, they will be my first call once the need arises again More

by Jfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jedediah Smith 6-stars, Kaidin Venables
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Mar 07, 2023 -

Holm Buick GMC responded

Thank you for sharing your positive experience with Kaidin and Jed at Holm. It's great to hear that they provided excellent service and made your vehicle purchases a smooth process. We look forward to serving you again in the future and being your first call when the need arises. Giving Jedidiah a 6-star review is a true symbol of appreciation for his exceptional service! We look forward to seeing you for your 2 years complimentary maintenance! -the Holm Automotive Team of Salina.

February 22, 2023

service dept. is great to work with, explained all the work to be done and how much the cost was going to be. will not go anywhere else to get service work or buy More

by jw.turner1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janis Smischny
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Mar 07, 2023 -

Holm Buick GMC responded

Thank you for taking the time to share your positive experience with Derek Duncan and Janis Smischny in our service department. We're thrilled to hear that they provided excellent service and were transparent about the work that needed to be done and the associated costs. We appreciate your loyalty to our dealership and look forward to continuing to provide top-notch service for all your vehicle needs. -the Holm Automotive Team of Salina.

February 21, 2023

We have purchased 4 new trucks over the years and Holm’s Buick GMC was by far the most pleasureable company to work with. Jamie Disney welcomed us immediately and her knowledge and expertise were top notch More

by Mike @ Tish Campbell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jed Smith Finance 5 stars
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Mar 07, 2023 -

Holm Buick GMC responded

Thank you for choosing Holm Buick GMC for your vehicle purchases and for taking the time to share your positive experience with us. We're thrilled to hear that Jamie Disney, Jedidiah Smith, and our leader Tim Holm provided excellent service and made the process of purchasing a new truck a pleasurable one for you. We take pride in our knowledgeable and friendly staff and are delighted that they were able to make your experience a memorable one. Congratulations on your new 2023 GMC Denali 3500 HD truck, and thank you for your kind words. We look forward to serving you again in the future. See you soon for your 2 years complimentary maintenance! -the Holm Automotive Team of Salina.

February 21, 2023

This dealership is worthless at selling used cars. They tell you they do 120 point inspection before you purchase and when problems happen you find out that a 120 point inspection is driving it a few More

by Dmchenry785
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lucas Luchsinger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Duncan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Salas
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Mar 07, 2023 -

Holm Buick GMC responded

We are sorry to hear about the negative experience you had at our dealership and appreciate the sincere review. We strive to provide exceptional service to all of our customers, and we regret that we fell short of your expectations. - the Holm Automotive Team of Salina

February 20, 2023

They were helpful, kind and friendly as well as seeming honest! We enjoyed working with Kaiden! More

by karenkrien
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaidin Venables
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Mar 07, 2023 -

Holm Buick GMC responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Kaidin provided you with helpful, kind, and friendly service during your recent visit to our dealership. At Holm, we pride ourselves on providing our customers with exceptional service and honest communication. We are glad to hear that Kaidin met those standards and helped make your experience with us a great one. - the Holm Automotive Team of Salina!

February 20, 2023

It has been 16 years since purchasing a car. Christian and Jeddah were very helpful and informative. Purchasing this vehicle was great! My friends recommended Holm and I now recommend Holm for y More

by linda_836
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jed, Christian Bonilla
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Mar 07, 2023 -

Holm Buick GMC responded

Thank you for sharing your positive experience with us! We are thrilled to hear that Christian and Jedidiah provided you with helpful and informative service during your recent vehicle purchase. At Holm, we strive to provide our customers with an exceptional car-buying experience, and we are delighted to hear that we met your expectations. We are grateful for your recommendation and look forward to serving you in the future. Thank you for choosing Holm, and we wish you many happy miles with your new vehicle! All vehicles include 2 years of complimentary maintenance with your purchase. Book your appointment with Christian or the Service Department to keep your vehicle in top shape for free! Safe travels - the Holm Automotive Team of Salina.

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