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Holm Buick GMC

Salina, KS

Overview
Employees
Reviews
Vehicles
4.8
1,282 Reviews
Holm Automotive has been putting customers first for over 40 years! We believe that helping our clients meet the demands of their lives through their vehicles is our sole priority. That is why people come from all over Kansas and the Midwest to service & shop at Holm Buick GMC in Salina, Kansas. Our premium Buick & GMC dealership features a Certified GM Service & Parts department, as well as a highly awarded and well regarded team of sales professionals. Come to Holm Buick GMC, You'll Be Glad You Did!
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651 S. Ohio St.

Salina, KS

67401

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Showing 1,282 reviews

March 16, 2022

The team was very helpful and courteous. I had questions on my truck and they worked quickly to get them checked and called back to discuss what the issue may be. More

by KSGABBY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 16, 2022

We had a great car buying experience. Jamie and Cedric were very nice to do business with. We drove about 75 miles to buy the car from you. More

by EJEWETTIII
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Salas
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for making the trip to Holm Buick GMC! We appreciate you going out of your way to shop with us and the team will be ecstatic to know it was worth your time. Jamie and Cedric are hardworking caring people who understand how demanding life can be and why your vehicle purchase is significant in so many ways. We look forward to your first service visit and wish you many safe miles! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 10, 2022

Fast and curious service. They diagnosed the problem and had me back on the road in a short amount of time. More

by SLATZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2022 -

Holm Buick GMC responded

Fast and Curious... love it! Thanks for the bit of humor in your positive review! We are pleased you had a great experience with Derek while servicing at Holm Buick GMC! He and the service team will appreciate the 5 star review as well. Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 08, 2022

A person came out right away to help us. And we were treated with respect More

by aljalong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Sutton
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Mar 16, 2022 -

Holm Buick GMC responded

Your time is important and it is fantastic to hear you were greeted immediately and had a good shopping experience. We appreciate you taking time to leave a great review for the sales team here at Holm Buick GMC! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 07, 2022

Did the assigned tasks on time in a professional manner. Their prices are not cheap. More

by mingelin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lacy Laffitte
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for taking time to leave such a great review! We are glad you found the services to be on point and conducted with care. We try to keep our pricing inline with local competitors while maintaining the highest level of skilled technicians. We hope you will find value in the quality and trust provided by GM certified technicians, Jamie Hughes, Internet Sales Manager - Holm Auto

March 04, 2022

Everyone was super friendly and great to work with. My family has bought vehicles from them so we are all fans. More

by SASKUCIUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Disney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Salas
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Mar 16, 2022 -

Holm Buick GMC responded

Nothing like a family sized endorsement! Thank you for shopping with us and leaving such a high ranking review on Dealer Rater! Jamie & Cedric will appreciate the shout out and we look forward to seeing you for your first service visit! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 02, 2022

Gavin, Cedric & William are excellent at their job. They are friendly and explained everything about the car and paperwork They are a great addition to your staff. The detail guys did an amazing job o More

by DONNA-WISE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bettles, Gavin Sutton , Cedric Salas, William Wobbeking
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for the absolutely fantastic review! We are so glad you had fun shopping with us and feel at home with our team. Gavin and William are genuine and sincere in their efforts and it really reflects on our customers. Cedric adds a caring and personal touch to everything he explains in finance. We will see you for your first complimentary oil change soon! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

March 01, 2022

They took care of me promptly and very kindly. They kept me in the loop, and made to sure to for any other services I may have needed! Definitely love the service here More

by Rachelamandamorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
There was a woman at the desk that is not on here but she was super kind and friendly!
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for taking time to give the service team some positive energy for their efforts! As vehicles become more and more complex, this team feels we have an obligation to look for things that could prevent major repairs in the future. Were glad you had a positive visit and we look forward to seeing you soon! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 18, 2022

The job had taken longer than I had prepared for but the job was done and the car is running as it should be. I appreciate the service I get from Holm. More

by glytle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2022 -

Holm Buick GMC responded

Thanks for coming in and giving us a great review. Our utmost apologies that the visit required more time than anticipated. Glad everything is working well! Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

February 17, 2022

I have 2017 GMC Duramax on now the 2nd turbo replacement so that means the third turbo to the truck at 50000 miles that is terrible. No real explanation of what's the problem only a, it's under warranty be More

by Les
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Janis Smischny
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Mar 16, 2022 -

Holm Buick GMC responded

Thank you for taking time to review the service provided by our dealership. The repair history shows the electronic turbo actuator was replaced in 2019. The repair that just occurred was for the turbo itself and is in fact the first turbo replacement. Service manager Lucas Luchsinger has made several attempts to reach you by telephone to to discuss the concern but has been unable to make contact. We want to be as transparent as possible on all repairs so please reach out to him in our service department and thank you again for your business. - Sincerely, Jamie Hughes, Internet Sales Manager - Holm Auto

Mar 17, 2022 -

Les responded

He Called one time while I was on Vacation. So now that is several attempts? As Far as the service history I have all the paperwork in the glove box parts list is all but the same. I usually don't responded to this type of thing but it has received a lot more attention than I did personally at the dealership. Don't concern yourself with any more calls to me I have moved on. I bought my forth GMC from Midway hoping for a better relationship with them. Holm I gave you the benefit of doubt in the service dept after it was purchased from the . You blew it. The service writer is the only one that was Effective at her job. Also a little word of wisdom don't talk to the customer as if they incompetent. I said what I said.

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