Back

Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Contact Dealership

1085 Ocean Ave

Lakewood Township, NJ

08701

Directions

By Type

Showing 1,854 reviews

July 29, 2019

Very great people and service I leased two cars from this dealer on Saturday, the experience i had was wonderful from the time i stepped into the place until the time i left, . Our More

by jasonblanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Dupont, Ozzy Rosa
Jul 30, 2019 -

Honda Universe responded

Hi Jason, thanks for the terrific five star review. It's wonderful to hear that our team was able to help you lease 2 cars! Thanks for all the compliments and it's great to hear that you and your wife are pleased. Thanks again!

July 27, 2019

Buy a car from here. Often car dealerships get a bad name for obvious reasons. This dealership goes above and beyond to fix that stigma. I’d been shopping for the last thr More

by AustinG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Anzevino
Jul 30, 2019 -

Honda Universe responded

Hello Austin, thank you for the great review. It's wonderful to hear that our dealership is special to you; we really appreciate that. Thanks for going out of your way to shop with us and thanks for choosing Honda Universe!

July 13, 2019

Happy Customer I purchased a car from this dealership today. The people are super nice and helpful. Nick, the sales manager was great! Steve in insurance really help More

by Danigirl07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Rivera-Coates
Jul 14, 2019 -

Honda Universe responded

Thank you for the awesome five star review. It's wonderful to hear that our team was great and able to help you get a new Honda Civic. It's also nice to hear that Yvette was so kind, and Nick and Steve were helpful as well. Thanks for recommending us, and we'll look forward to seeing you again.

July 05, 2019

Professional service The customer service that I received from Yvette Rivera Coates was both professional and personable. She patiently listened and answered all questions More

by Mary12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvette Rivera Coates, Ozzy Rosa
Jul 07, 2019 -

Honda Universe responded

Hello Mary, thanks for the terrific five star review. It's wonderful to hear that Yvette Rivera Coates was so helpful. Thanks for recommending her and thank you for choosing Honda Universe!

July 05, 2019

Easy and great service From the moment we came in there was no pressure to purchase. They just let us take our time and explained everything about the vehicle More

by Larry904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ozzy Rosa
Jul 07, 2019 -

Honda Universe responded

Hi Larry, thanks for your feedback. We're very glad to know that our team provided you with a five star experience! Thank you for choosing Honda Universe!

July 01, 2019

Amazing Customer Service , got exactly what we wanted! It started with the most amazing customer service and John McGraw went above and beyond. I was worried about getting the exact Odyssey that we wanted More

by dianec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2019 -

Honda Universe responded

Hi Diane, thanks for the great five star review! It's awesome to hear that John McGraw went above and beyond to help. It's also great to know that you were able to get the exact Odyssey that you wanted. Congrats, and we will look forward to seeing you again at Honda Universe!

June 29, 2019

John McGraw is awesome! John McGraw is great! I went through him to purchase my Honda Civic, and it was such a pleasant experience. He’s such a sweet man, and super helpful! More

by Cargurl256
Customer Service
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that John McGraw was great and able to help with your new car purchase! Congrats on your Honda Civic and thank you for choosing Honda Universe!

June 28, 2019

John McGraw is so helpful! John McGraw assisted me in buying a brand new 2019 Honda Insight. It was the most stress free car buying experience i have ever had. My best friends f More

by shaylarudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Honda Universe responded

Thanks for the great five star review! It's awesome to hear that John McGraw was so helpful and he was able to assist you with buying a brand new 2019 Honda Insight. It's wonderful to know that he provided you with all the features you wanted and you're willing to recommend him so highly. Thank you for choosing Honda Universe!

June 28, 2019

Great service They have a great detailing team. I needed to have the inside of my car cleaned out and they did a wonderful job. Would recommend them and use their s More

by kseymou02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Honda Universe responded

It's awesome to hear that our service team did a great job detailing your car! Thanks and we'll look forward to seeing you again!

June 27, 2019

Another Wonderful Experience!! We purchased a used 2018 Honda Accord from Honda Universe last week for our youngest son. Over the past 15 - 20 years we have purchased about 8 new c More

by TFPetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Honda Universe responded

Thanks for the terrific five star review. It's wonderful to hear that John McGraw and Steve Umoru were so helpful. Thanks for recommending them and thank you for choosing Honda Universe!

...
116
...