Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Universe
Lakewood Township, NJ
1,866 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,866 reviews
March 04, 2019
Awesome Everyone is so nice helping us through the process,Neil Goldstein and Nick Salerno you rock.I never thought of getting approved at all.I was a bit ner Everyone is so nice helping us through the process,Neil Goldstein and Nick Salerno you rock.I never thought of getting approved at all.I was a bit nervous at the same time due to my bad credit history.i really appreciate of the outcome all in all.happy and satisfied with the transaction. More
by Louibe04
March 04, 2019
Great experience Worked with Carmine to get a solid deal for my daughter. He was honest and straight up. Made the experience fast considering i usually need to drink h Worked with Carmine to get a solid deal for my daughter. He was honest and straight up. Made the experience fast considering i usually need to drink heavily to deal with dealers. Would definitely recommend to others. More
by Ekaiser77
Employees Worked With
Carmine Buono
March 02, 2019
Carmine is the best! Just bought a used Honda accord from Carmine. I didnt think it was going to work out for me but I have never seen a salesman work as hard as Carmine d Just bought a used Honda accord from Carmine. I didnt think it was going to work out for me but I have never seen a salesman work as hard as Carmine did to help ne out. I explained my situation to him and he said don't worry about it I'll get you that car and he did! Carmine was excellent and I wouldn't go see anyone else More
by Barbara8691
Employees Worked With
Carmine Buono
March 01, 2019
Survey John McGraw is an all around fantastic man. Very kind, thoughtful, and definitely goes out of his way to make sure every customer at Honda Universe is John McGraw is an all around fantastic man. Very kind, thoughtful, and definitely goes out of his way to make sure every customer at Honda Universe is satisfied. Would rate his customer service 10/10.(: More
by Cargirl#724
Employees Worked With
March 01, 2019
Great experience the Staff was very helpful any questions I had about the features of my new car they had the answer for! The prices were unbeatable a overall great e the Staff was very helpful any questions I had about the features of my new car they had the answer for! The prices were unbeatable a overall great experience at Honda universe . Will definitely be returning in the future! More
by Carbuyer
February 28, 2019
Great Service Brought in my 2013 Honda Insight for service and was very pleased with the service team. They were very helpful with the service needed. They never pu Brought in my 2013 Honda Insight for service and was very pleased with the service team. They were very helpful with the service needed. They never push repairs or any other services that arent needed just to get business. Would recommend. More
by kseymou02
February 27, 2019
Good buying experience Carmine was a great salesman and took the time to find the right car for me. Definitely a straight shooter. I would recommend him to anyone. Carmine was a great salesman and took the time to find the right car for me. Definitely a straight shooter. I would recommend him to anyone. More
by Art123345
Employees Worked With
Carmine Buono
February 25, 2019
Very patient Very good drove a lot of cars awesome people clean dealership great coffee fast service department a lot of vehicles to choose from. Sales department Very good drove a lot of cars awesome people clean dealership great coffee fast service department a lot of vehicles to choose from. Sales department great More
by Paulie
Employees Worked With
Carmine Buono
February 25, 2019
Great Experience John McGraw - Customer Relations Manager, Neil Goldstein - Sales Consultant, and the rest of the team at Honda Universe made the new car buying quick John McGraw - Customer Relations Manager, Neil Goldstein - Sales Consultant, and the rest of the team at Honda Universe made the new car buying quick and easy. The CRV that I wanted arrived at the dealership as I was making my decision, and John and Neil were able to get the CRV off-loaded from the truck and prepared for me to drive away with it quickly. Great experience all around. More
by toph36
February 25, 2019
CHRISTINA IS AMAZING!! 5 stars is not enough to give this woman. Christina is a God-sent, she really went above and beyond for me and I’m so grateful! I honestly could not h 5 stars is not enough to give this woman. Christina is a God-sent, she really went above and beyond for me and I’m so grateful! I honestly could not have asked for better person to get me in a car that I absolutely love. I refuse to go anywhere else to a car. Thanks to Christina, Honda Universe has another permanent buyer. THANK YOU CHRISTINA!!!!!!!!!! More
by Gerri Kirby
Employees Worked With
Christina Barrett
