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Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,854 reviews

February 21, 2019

Buy A Car from Carmine! Got my new Honda from Carmine and I have never gotten a deal this good anywhere else. No bait and switch, no games. Carmine should be running a store, More

by KAInQueue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 22, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with excellent customer service! Thanks for choosing Honda Universe, and we will look forward to seeing you again.

February 21, 2019

Buy from Carmine!! I was very happy with the car buying experience with Carmine. He was friendly, knowledgeable, and respectful. At no point was there any pressure, he m More

by GGrasso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 22, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Carmine made your car buying experience great. It's also wonderful to hear that you're willing to recommend him so highly! Thanks for choosing Honda Universe, and we hope to see you again soon.

February 20, 2019

very nice people very helpful was there early in the morning and it was cold and windy they seen me pull in they came right out and ask me if i need help and got me to steve umoru More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2019 -

Honda Universe responded

Hello Matt, thank you for sharing your five-star review with us. It is a pleasure to know that Steve and our team were able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon!

February 17, 2019

Thank you Carmine for a great experience! You are a great salesperson! We enjoyed working with you! We will tell everyone we know to come see you :-) More

by June and Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 17, 2019 -

Honda Universe responded

Thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon.

February 15, 2019

Pleased experience, the staff and management did a great job getting the price where I wanted it. If you need someone to fight for your price carmine's the ma More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 16, 2019 -

Honda Universe responded

Hello Jo, thank you for the five star review. We are happy to hear that our team was so helpful and we appreciate your comments. It's also great to know they made things easy and provided you with great customer service!

February 14, 2019

Purchase new car Mr Carmine Buono was a pleasure to do business with. Very friendly didn't pressure me. Explained everything to me. Would definitely recommend Mr Buo More

by Lola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 15, 2019 -

Honda Universe responded

Hello Lola, thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon!

February 07, 2019

Great lease deal Overall my experience was good with some kinks that needed to be worked out. John McGraw who is the customer service manager was a life saver. He was More

by LydP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Barrett
Feb 08, 2019 -

Honda Universe responded

Thank you for the five star review. We are happy to hear that John McGraw was so helpful and we appreciate your comments. It's great to know that he provide you with a excellent customer service.

February 03, 2019

Purchased a new vehicle As a single woman buying a car is very stressful. My experience was a surprise. Rashan Jones a manager and Neil Goldstein the salesperson saw to it More

by Roberta77777
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Honda Universe responded

Hello Roberta, thank you for sharing your five-star review with us. It is a pleasure to know that Rashan and Neil were able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon.

February 02, 2019

new pilot carmine is a great person to work with. and Deliver Everything he promised Recommend anyone that's looking to buy a new car come and come and see c More

by pino555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Feb 04, 2019 -

Honda Universe responded

Thank you for the five star review. We are happy to hear that Carmine was so helpful and we appreciate your comments. It's great to know that he provided you with a excellent customer service.

January 31, 2019

2019 CRV ex John McGrW was exceptional with speeding up the process. Neil Goldstein was very knowledgeable about the technology in the car i purchased. I will b More

by suzanne57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Honda Universe responded

Hello Suzanne, thank you for sharing your five-star review with us. It is a pleasure to know that Neil was able to provide you with such excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again.

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