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Honda Universe

Lakewood Township, NJ

4.8
1,854 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,854 reviews

January 31, 2019

Phenomenal Service!! We have been going to Honda Universe for the last 15 years or so and have had amazing service and care every step of the way! We have purchased proba More

by TFPetersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob (maintenance)
Feb 01, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that our team made your car buying experience great. It's also wonderful to hear that you were treated like family! Thanks for choosing Honda Universe, and we hope to see you again soon.

January 30, 2019

great experience Steve Umoru was our sales representative and was friendly, thorough, and informative. Nicholas Salerno, the sales manager was wonderful too. They made More

by thesmiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2019 -

Honda Universe responded

Thank you for the five star review. We are happy to hear that Steve was so helpful and we appreciate your comments. It's also great to know that Nicholas was able to make things easy and provide you with great customer service!

January 27, 2019

Great Experience My sons dad was in the process of trading in his car for a lease. He told Kyle about my situation to see if he could help me get into something newer More

by Sade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Crawley
Jan 28, 2019 -

Honda Universe responded

Thank you for the great review, Sade. We are glad to hear that Kyle was so helpful and able to provide you with a five star experience!

January 27, 2019

Great Day Steve U and Nick S, management were top notch. I am a repeat customer and they treated me like family. Hospitality and quality of this dealership is t More

by Kristine Hart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Umoru
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2019 -

Honda Universe responded

Hello Kristine, thank you for sharing your five-star review with us. It is a pleasure to know that Steve and Nick were able to provide you with excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon!

January 26, 2019

Great lease Carmine did the job for me at MY price. I drove away with the car I wanted. I recommend him for your next car 4 car buyer at Honda universe More

by Rich k
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 26, 2019 -

Honda Universe responded

Hello Rich, thank you for your review and for the five-star rating. We're happy to hear that Carmine was able to help you. Congrats on your new car and thanks for choosing Honda Universe, and we hope to see you again soon!

January 26, 2019

Buying a car is a pleasure at Honda Universe with Sean. Sean play no games. He asks questions to understand what type of transaction you want (lease vs buy) so he can help you best. He then provides you h More

by Alang12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2019 -

Honda Universe responded

Thank you for taking the time to share your review with us. It is a pleasure to know that Sean was able to provide you with such excellent assistance and we look forward to seeing you again!

January 25, 2019

**BEST OF THE BEST** I JUST WANT TO SAY THAT CARMINE IS THE MAN!!! HE WAS VERY HELPFUL AND WITHOUT A DOUBT GOT ME WHAT I WANTED. HE WENT ABOVE AND BEYOUND TO GET ME WHAT I More

by Eddies214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 26, 2019 -

Honda Universe responded

Thank you for the five-star rating! We're so happy to know that Carmine made your car buying experience great. It's also wonderful to hear that he went above and beyond to help! Thanks for choosing Honda Universe, and we hope to see you again soon!

January 23, 2019

Professional Kyle was very helpful with helping me decide between 2 vehicles very patient and professional and I would highly recommended him to anyone in the mark More

by Dylan M
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Crawley
Jan 24, 2019 -

Honda Universe responded

Hello Dylan, thank you for the five-star rating! We're so happy to know that Kyle was able to help you decide between 2 vehicles and thanks for recommending him, and for choosing Honda Universe.

January 21, 2019

Excellent professional and knowledgable. Very knowledgable, professional sales representative. Great experience resulting in a great price. Very happy with the results. Great Job Carmine! More

by Larry
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 22, 2019 -

Honda Universe responded

Hello Larry, thank you for sharing your five-star review with us. It is a pleasure to know that Carmine was able to provide you with such excellent assistance! Thanks for choosing Honda Universe, and we hope to see you again soon!

January 18, 2019

Excellent service My experience with the salesman Carmine put my mind at ease. Carmine is very knowledgeable about his job in providing great customer service and helpi More

by ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmine Buono
Jan 19, 2019 -

Honda Universe responded

Thank you for the five star review, Ken. We are happy to hear that Carmine was so helpful and we appreciate your comments. It's wonderful to know that he was able to provide you with courteous and great customer service!

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