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Honda Universe

Lakewood Township, NJ

4.8
1,855 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 1,855 reviews

April 02, 2016

do not honor prices confirmed. Lie to get you in dealership please avoid this dealership. They do not care about their customers. Whatever price they give over phone , they clearly denies that when you there. O More

by dev
Recommend Dealer
No
Employees Worked With
Greg Levine
Apr 11, 2016 -

Honda Universe responded

We apologize that you feel so negatively about Honda Universe. We are very sorry for the experience that you encountered when you came to Honda Universe regarding a pre-owned vehicle. We would like the opportunity to speak with you about your experience in greater detail and we are committed to helping you change your opinion about us. Please feel free to reach out to us at your earliest opportunity. Sincerely, Aimee Herbert, aherbert@hondauniverse.com or (732) 370-9700, ext. 4150.

March 28, 2016

Excellent!!! I'm completely obsessed with my new Honda Accord EXL!!!! I love it!!!! Thank you so much for making it happen Joe Mattina and Sean Jones!!!! You guys More

by Laura3576
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rahsaan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Mattina
Apr 11, 2016 -

Honda Universe responded

Thank you for your positive review! We hope you love your new Honda Accord!

March 21, 2016

Karlos! My mom always has a problem when it comes to buying a new car, but Karlos made us feel like we knew him for years, he was very honest and told me mom More

by JKosh20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karlos Merrick
Mar 22, 2016 -

Honda Universe responded

Thank you so much for your positive review! We are so happy we could help your mom find the car of her dreams. Best of luck with her new car and welcome to the Honda Universe family.

March 13, 2016

Excellent sales program. Make purchasing a new car very easy Excellent new car purchasing sales staff. They make purchasing a new car easy. They took all the stress and anxiety out of the process. Gregory Levine More

by Andrew Torre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha, Greg Levine, Patrick Piro
Mar 15, 2016 -

Honda Universe responded

Thank you for your positive review! Best of luck with your new car, Andrew!

March 10, 2016

Great Experience I had an excellent experience with Manager Billy Negron Jr! I needed help with my year end lease and thats what I got. Meeting was Professional, infor More

by Zelisb
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Negron Jr
Mar 11, 2016 -

Honda Universe responded

Thank you for your wonderful review!

March 09, 2016

Great buying experience!! Mike Lacerda was exceptional..He was very pleasant and has been very attentive and patient with all the questions and clarifications i had in mind. Ve More

by anne@jersey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lacerda!
Mar 10, 2016 -

Honda Universe responded

Thank you for your wonderful and kind words! We are so glad that you had a wonderful experience.

March 08, 2016

from start to finish......PERFECT I will make it short.... I was greeted by Mike Lacerda and Eric the GM. Both could not of been more professional through my buying experience. Very More

by pepsi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lacerda
Mar 10, 2016 -

Honda Universe responded

Thank you so much for your wonderful review! We are so happy to hear you had a wonderful experience and wish you the best of luck with your new car!

March 03, 2016

Karlos Merricks - Was a joy!! I had a very good experience at Honda Lakewood. I worked with cant put name in web site will not accept who was accommodating and very knowledgeable. More

by LovemycarinLakewood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karlos Merricks, Karlos Merrick, Patrick Piro
Mar 04, 2016 -

Honda Universe responded

Thank you so much for your wonderful review! Best of luck with your Civic!

February 29, 2016

Bought a Honda Civic and it was a great experience!!!! Perfect service from Michael Lacerda!!!!!! Great car he got me in!!! I love the way it rides, and the customer service everytime I enter this Dealer.. More

by Zuzana Dancevsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lacerda
Mar 01, 2016 -

Honda Universe responded

Thank you so much for your wonderful review! We're pleased to hear that you love your new car. We look forward to seeing you again!

February 06, 2016

Professionalism Entire auto purchase transaction was lengthy but handled professionally. From sales to finance I was treated with respect and courtesy. I totally love More

by KWalt152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Crawley
Feb 08, 2016 -

Honda Universe responded

Thank you for your feedback, we hope you are enjoying your car!

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