Honda Universe

Worst Dealership Ever WARNED WARNING.....STAY AWAY FROM THIS DEALERSHIP SCAMS FROM BEGINNING TO END! MY STORY WITH THIS DEALERSHIP IS HORRIFIC TO SAY THE LEAST! THIS DEALERSHIP E WARNING.....STAY AWAY FROM THIS DEALERSHIP SCAMS FROM BEGINNING TO END! MY STORY WITH THIS DEALERSHIP IS HORRIFIC TO SAY THE LEAST! THIS DEALERSHIP EVERY DEPARTMENT ARE CROOKED AS xxxx!! I HAVE COMPLAINED TO HONDA FINANCIAL I WILL CALL BBB and CONSUMER AFFAIRS ON THIS DEALERSHIP!!! FROM BEGINNING OF MY PURCHASE TO END OF MY LEASE WATCH VERY CAREFULLY...DON'T SIGN ANYTHING WITHOUT 100 PERCENT OF READING EVERYTHING PERIOD!! ESPECIALLY SMALL WRITING!!!! PRICES CHANGE FROM AGREEMENT, PACKAGES SOLD WORTHLESS!!!! RENTAL COMPANY..ENTERPRISE RIGHT NEXT DOOR ( WON'T DEAL WITH THEM ANYMORE) THIS DEALERSHIP SCREWS YOU AT EVERY LEVEL POSSIBLE!! SO MANY MANAGEMENT CHANGES IN EVERY DEPARTMENT YOUR HEAD WILL SWIM!!,!! NEVER AGAIN HONDA UNIVERSE!!! SHAME ON YOUR OWNER AND ALL EMPLOYEES WILLING TO WORK WITH SUCH A CROOKED DEALERSHIP!!! DON'T TRUST ANYONE AT THIS DEALERSHIP ALL LIES AND THIEVES YOUR WARNED I'VE DONE MY JOB HOPEFULLY EVERYONE ELSE SCREWED OVER WILL HELP WARN THOSE WHOM WE WISHED WARNED US! More

Extremely satisfied customer John McGraw and Rahsaan Jones were the two most professional, courteous, and diligent "car guys" I have ever met. They went over and above to get me i John McGraw and Rahsaan Jones were the two most professional, courteous, and diligent "car guys" I have ever met. They went over and above to get me in the car I wanted at the price I could afford. Kevin Brooks was also extremely patient and informative as I had many questions. Very professional. I am a customer for life! More

Accomodating The team we worked with made our slightly complex deal happen. They took the stress out of car buying. Other dealers make promises they don't keep. The team we worked with made our slightly complex deal happen. They took the stress out of car buying. Other dealers make promises they don't keep. Honda Universe delivered. More

Serviced within 2 hrs I was away and after only a little over a year, had a dead battery in my Honda Fit. Had it towed to Honda Universe on a Saturday, but it couldnt be lo I was away and after only a little over a year, had a dead battery in my Honda Fit. Had it towed to Honda Universe on a Saturday, but it couldnt be looked at till Monday morning. Got a call early enough, battery was replaced. Bob in Service was very helpful. More

recommendation came from friend-good experience car selected was found in timely fashion. Friendly-non pushy overbearing salesman atmosphere. Once car selection made, paper work processing carried car selected was found in timely fashion. Friendly-non pushy overbearing salesman atmosphere. Once car selection made, paper work processing carried out in timely manner. More

Terrible place Jasmin Leming / Aimee Herbert made an offer via email to me and promised me a 'too good to be true' ad n promised a remote start. They just want foot Jasmin Leming / Aimee Herbert made an offer via email to me and promised me a 'too good to be true' ad n promised a remote start. They just want foot traffic to come in. But when u get there u will not get the ad they promised. I had a competitor offer and wanted to see if Honda universe could beat it. They said they could and invited me to come in. I took personal time off work and traveled over an hour to this dealership.'met w Kyle. He seemed to be too smart and intelligent to be working at this sleazy place.'he was smug and laughed at me as I became upset that my competitors ad was not legitimate. His manager came over to tell me that a competitors ad was false. It wasn't. The competitor honored my ad and I sitting in my beautiful new Honda CRV that I bought from their competior. Kyle smugly said , oh yes, customers are so apt to write bad reviews so freely... By the way, buddy, I have a glowing review to the salesman with 5 stars that dealt w me at a South Jersey dealership :) More

Great experience Had a great experience buying my new Honda with Anibel. He made the process as painless as possible and was very friendly and easy to work with. I wou Had a great experience buying my new Honda with Anibel. He made the process as painless as possible and was very friendly and easy to work with. I would absolutely refer my friends and family to him in the future. More

Awesome! Patrick was amazing! He helped us right away and answered any questions we had. A vehicle was off site and he arranged for it to be transferred just Patrick was amazing! He helped us right away and answered any questions we had. A vehicle was off site and he arranged for it to be transferred just so we could see it. Extremely helpful! More

This dealer "packed" my payment After negotiating a purchase price, the salesperson presented me with different payment options based on different down payments, interest rates and t After negotiating a purchase price, the salesperson presented me with different payment options based on different down payments, interest rates and terms. I selected a payment of $233 at 2.9%. I was then turned over to the finance manager, who had good news (or so I thought) - a lower interest rate, and a coupon for free "Total Protection Plus." Interestingly enough, the payment was still $233 - a mathematical impossibility. Of course, $233 was not an accurate payment based on the true purchase price. This is a practice known as "packing the payment." You think you're getting something for free, but YOU ARE PAYING FOR EVERY BIT OF IT. Watch out for pre-printed contracts where the printer types in the blank spaces; it may not be lined up, and the important print is being lightly typed over the bolder pre-printed verbiage - very easy to miss. My paperwork was amended the next business day, when I made a complaint in person. Caveat emptor - Let the buyer beware! More

Customers for life My husband and I have bought many cars at Honda Universe, over the years, only from Gregory Levine. Greg goes out of his way to make sure our experie My husband and I have bought many cars at Honda Universe, over the years, only from Gregory Levine. Greg goes out of his way to make sure our experience is great. He is professional, knowledgeable, no pressure, and tries to get us the best deal possible. Greg has become a friend whom has customers for life! More