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Honda Universe

Lakewood Township, NJ

4.9
2,040 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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1085 Ocean Ave

Lakewood Township, NJ

08701

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Showing 2,040 reviews

August 30, 2025

Though I didn't spend a ton of time there, Naresh (the salesman) understood my concerns with my old vehicle, and gave me a great deal to get out of the old loan and give me the same loan with my new vehic More

by Devasish Das
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Sullivan
Aug 30, 2025 -

Honda Universe responded

Thank you for sharing your experience! We’re glad Naresh was able to address your concerns and provide a great deal while clearly explaining all the details. We appreciate your recommendation and are thrilled you had a positive experience with our dealership!

August 28, 2025

Was a really great and efficient car purchase experience. Would definitely recommend to a friend. More

by MITCHELLSNOW777
Recommend Dealer
Yes
Employees Worked With
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Honda Universe responded

Thank you for sharing your experience! We’re glad the process was smooth and efficient for you, and we truly appreciate your recommendation. Enjoy your new vehicle!

August 26, 2025

- Parts not ordered in time which were purchased while buying the car - Was not given a clear number on how much that part was costing until the last moment - Car was not washed properly before delivery More

by SR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Reimer Leuth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2025 -

Honda Universe responded

Thank you for taking the time to provide your feedback. We apologize for the less than satisfactory experience you had at our dealership. Please call John McGraw our customer relations manager at 732-370-9700 x4109 so he can further assist you.

August 26, 2025

Inder was patient and helpful with getting my partner and I our brand new vehicles. More

by MLFALKEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda Universe responded

Thank you for sharing your experience! We're thrilled to hear Inder was patient and helpful in assisting you and your partner with your brand-new vehicles. Congratulations, and we wish you many happy miles ahead! 🚗✨

August 22, 2025

I believe that the dealership and especially Reimer, our sales person accommodated all our requests as well as as possible to provide us with the best vehicle and terms of service. Honda Universe has provid More

by Carol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Synosky
Aug 23, 2025 -

Honda Universe responded

Carol, thank you for your kind words and continued trust in Honda Universe. We're so glad to hear that Reimer and our team were able to meet your needs and help you find the right vehicle and terms. It's always a pleasure to serve you, and we truly appreciate your loyalty to both our sales and service departments. We look forward to supporting you again in the future!

August 09, 2025

Had a Great experience at Honda universe. Everyone was kind and very helpful. I will be referring friends and family to them. More

by WENDY42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2025 -

Honda Universe responded

Thank you so much for your kind words! We’re delighted to hear you had a great experience at Honda Universe. Your referrals mean a lot to us, and we look forward to welcoming your friends and family. If you ever need anything, we’re here to help!

August 02, 2025

The transaction was super quick; I did not have to waste my time. And more importantly: no gimmicks ~ great experience and value for money! More

by PATELJN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Inder
Aug 03, 2025 -

Honda Universe responded

Thank you for your feedback! We’re glad to hear the transaction was quick and straightforward, with no gimmicks involved. Providing great value and a smooth experience is our priority. We appreciate your support!

July 17, 2025

Fantastic the service and the atmosphere is very helping friendly and relaxing it makes you feel comfortable More

by HEDDERMANMARTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Simone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Honda Universe responded

Thank you for the great feedback! We're happy to hear you enjoyed the service and atmosphere. It's our goal to make every visit comfortable and welcoming!

July 15, 2025

The Honda Universe team was friendly, professional, and helpful in making the car-buying process a smooth and easy experience. More

by AKUHN37
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Honda Universe responded

Thank you for the kind words! We're happy to hear that the Honda Universe team made your car-buying experience smooth and easy. We appreciate your support and hope you enjoy your new vehicle!

July 10, 2025

Universal Honda was excellent to deal with from the time. I talked to Paul and coming signing paperwork test driving a car and they answered all my questions. Everything was very thorough. I had a very good More

by MIKEWHITECAP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reimer Leuth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Honda Universe responded

Thank you for the great feedback! We're so glad to hear you had a smooth and thorough experience with Paul and the team. It means a lot to know all your questions were answered and that you felt well taken care of. Enjoy your new car, and we hope to see you again in the future! 🚗✨

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