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Honda Universe
Lakewood Township, NJ
1,684 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,684 reviews
March 21, 2024
Honda universe is the best dealership that I’ve ever shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful shopped at. I have gotten multiple leases over the years and they are nothing short of excellent. The staff from the top down is smart and respectful. More
by Brunson1999
Verified CustomerEmployees Worked With
Helpful March 18, 2024
Very professional painless experience. Was no pressure put on us to walk out of there with a car. Sue was great!! Was no pressure put on us to walk out of there with a car. Sue was great!! More
by JSCOONEY4
March 18, 2024
The salesman was helpful, cheerful and pleasant. The numbers guy was sneaky, and slimy. I asked why my financing amount was so high, he mentioned taxes and did not mention the $3500 warranty. I didn The numbers guy was sneaky, and slimy. I asked why my financing amount was so high, he mentioned taxes and did not mention the $3500 warranty. I didn’t find that out until signing the final paper. I feel taken advantage of, and I will never be back. More
by RICHARDROBERTS
March 17, 2024
I had a great experience. Everything went smoothly. Matt helped me with all the paperwork Everything went smoothly. Matt helped me with all the paperwork More
by MRSZAKHAR
March 15, 2024
Xavier was attentive and listened to where I was coming from when trading in my car I am happy with the outcome. from when trading in my car I am happy with the outcome. More
by kstacker
March 15, 2024
I had a great experience with hunter and he did everything he could to help me get a car everything he could to help me get a car More
by GOOFYALLDAY61
March 14, 2024
It is well maintain, the workers were wonderful and tired to help us the best they can. to help us the best they can. More
by KFRUEH16
March 04, 2024
don't recognize Joseph Hanily. Dealership is sleazy and unethical! Would not recommend to anyone. Dealership is sleazy and unethical! Would not recommend to anyone. More
by HADASSA1
March 04, 2024
This dealership as a whole is amazing because of the overwhelming kindness of the team I worked with, the professionalism and inviting atmosphere. Our Sales Consultant, Alex, is in a class by himself! overwhelming kindness of the team I worked with, the professionalism and inviting atmosphere. Our Sales Consultant, Alex, is in a class by himself! He made the entire purchase process simple and actually enjoyable! Mr. Jones in Finance was a complete Gentleman and I felt very comfortable with him and Jodi from internet/inside sales was a key person in getting me to come to the dealership in the first place. Thank you ALL! More
by BRUCEWATKINS13
March 04, 2024
Bought a 2011 nissan pathfinder. Sale went fine. Vehicle suposedly went through there $1800 pre delivery inspection. had it checked out after it was bought only to find out the re Sale went fine. Vehicle suposedly went through there $1800 pre delivery inspection. had it checked out after it was bought only to find out the rear shocks were blown, a rear coil spring was broke and front struts were shot. When i went back to dealer to get it filled up with gas(because it was on empty when i received) i was told that there was nothing we could do about it. I played phone tag with john grover the satisfaction specialist…..he is never at his desk always have to leave voicemails. It is what it is just leaving my honest review. More
by DAVIDSDAILEY
