Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda Universe
Lakewood Township, NJ
1,865 Reviews
Honda Universe has been at this location for over 30 years. We are proud recipients of the Honda President's Award for customer service. Visit our website for information on new, pre-owned, and certified inventory, price quotes, financing, or to have your vehicle appraised.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,865 reviews
March 16, 2021
Best service i have ever received , would recommend this dealership to any one who wants a great deal .I trued other dealerships this one was friendly and made me feel like i was important.Not just another dealership to any one who wants a great deal .I trued other dealerships this one was friendly and made me feel like i was important.Not just another sale. Highly recommend More
by NICKSALERNO831
Employees Worked With
March 16, 2021
Good location good service very friendly and professional staff give the atmosphere for feel in family they always try to do the bests for you staff give the atmosphere for feel in family they always try to do the bests for you More
by WACHY1961
Verified CustomerMarch 14, 2021
Yvette was AMAZING! She helped us choose the best option within our budget & got us into an amazing lease. She made sure the vehicle was clean and sanitized prior to receiving it. Both Yvette & Steve even h within our budget & got us into an amazing lease. She made sure the vehicle was clean and sanitized prior to receiving it. Both Yvette & Steve even helped us through the process of switching our auto ins. We will def be coming back for our next car! Thanks, Yvette!! More
by cathleen.cilenti
March 12, 2021
Steve was great, as were all the personnel we met. Although we came in just looking, we left with the car we had been looking for. Thanks. Although we came in just looking, we left with the car we had been looking for. Thanks. More
by JNWSEATIGER
March 11, 2021
Clean dealership great customer service willing to go the extra mile for service an value. Management returns calls in a timely manner. Great Selection of SVU extra mile for service an value. Management returns calls in a timely manner. Great Selection of SVU More
by malibu904
Employees Worked With
Yvette Rivera-Coates
March 11, 2021
Definitely quick service.... great communication from Definitely quick service.... great communication from Lisa at the service department.... will be back fir more service in the future!!😎 Thanks and k Definitely quick service.... great communication from Lisa at the service department.... will be back fir more service in the future!!😎 Thanks and keep up the good work More
by MYBRITOM
Employees Worked With
Lisa in Service
March 10, 2021
I will add this review when the service department complete the service of my vehicle. Yevette that sold the vehicle was super nice. Vehicle was sanitize prior to taking complete the service of my vehicle. Yevette that sold the vehicle was super nice. Vehicle was sanitize prior to taking More
by BONNIELAYTON
Employees Worked With
Al Cunha, Yvette Rivera-Coates
March 10, 2021
Most amazing customer service! The women in the front Most amazing customer service! The women in the front was so friendly and helpful! I don’t remember her name! She had dark hair and told me she Most amazing customer service! The women in the front was so friendly and helpful! I don’t remember her name! She had dark hair and told me she had grandchildren... Not sure if that’s helpfully though More
by SHAYNATOMOR
Employees Worked With
Emily Esposito
March 10, 2021
Service is great at Honda universe. Buying a car also seems to be hassle free. They walk you through the process And keep things speedy and precise. seems to be hassle free. They walk you through the process And keep things speedy and precise. More
by DHUGUENIN718
