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Honda World Downey

Downey, CA

4.7
512 Reviews
It's our sincere belief that Honda World Downey vehicles offer you superior quality, value, and fuel efficiency for your hard-earned dollar. We know you have many options in the Los Angeles and Orange County metropolitan areas, so we'd like to take this opportunity to thank the many customers we've had the privilege of serving over the years, and invite those visiting us for the first time to experience our commitment to providing the highest level of service. Our professional staff has built its reputation on being honest and courteous. And, we believe it's our duty to provide a comfortable, hassle-free, no pressure place to buy and service your automobile. Our team has extensive product knowledge and is enthusiastic about helping you find the perfect car to fit both your needs and your budget. We know that selling you a car marks the beginning of a relationship with you and your family. Because of this, we not only want you to be happy when you drive off the lot, we want you to be satisfied for as long as you have your vehicle. Because Southern Californians spend so much time on the road and in their cars, our business has become an integral part of our customer's lives. Over the years we have sold over 40,000 vehicles. Honda World Downey is a privately owned and operated dealership, which means the only person we answer to is you. We are passionate about our business and hope you'll feel the same way about your car. We are also extremely proud of our community participation. Not only does Honda World Downey provide careers for more than 120 local residents, our dealership sponsors highway clean-up, donates to local sports teams, and supports youth reading programs. We also actively contribute to our local YMCA as well as our police and fire departments. We look forward to seeing you soon!
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11000 Florence Ave

Downey, CA

90241

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Showing 512 reviews

August 28, 2025

They are great at making you feel at home! Staff is amazing and all sales team that assisted me in my purchase is professional and welcoming! Thanks for your help with working with my budget! More

by chadrespicio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean
Aug 29, 2025 -

Honda World Downey responded

chadrespicio, Thank you for taking the time and leaving us a review ! We're thrilled to hear that our team made you feel at home and that the sales staff provided a professional and welcoming experience. It means a lot to us that we could help you find the right fit while staying within your budget. We truly appreciate your trust in us and look forward to seeing you again in the future!-Dennis Alejo GSM

August 28, 2025

Great service, respectful with no pressure . I really appreciate Steven Cuevas excellent customer service. I plan to see him every time from now on!!! More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gihan Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

M, thank you for taking the time and leaving us a review !We're so glad to hear that you had a positive, pressure-free experience and that Steven Cuevas provided you with excellent customer service. He's a valued member of our team, and we'll be sure to pass along your kind words to him. We truly appreciate your loyalty and look forward to welcoming you back next time!-Dennis Alejo

August 28, 2025

I had a pleasurable experience. It’s was quick and cost effective. Great Job, thanks. More

by David Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

David Serrano, thank you for taking the time and leaving us a review !We're glad to hear everything went smoothly, quickly, and at a great value. It’s always our goal to make each visit as pleasant and efficient as possible. We appreciate your kind words and look forward to serving you again!-Dennis Alejo GSM

August 28, 2025

Good customer service very friendly and they make you feel comfortable. All staff very nice and kind More

by susiefer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

susiefer, thank you for taking the time and leaving us a review ! We're thrilled to hear that you felt comfortable and well taken care of during your visit. Our team works hard to create a friendly and welcoming environment for every guest, and it's wonderful to know that came through in your experience. We truly appreciate your support and look forward to seeing you again soon! -Dennis Alejo GSM

August 28, 2025

The repairs were done in a timely manner and the new location is very customer friendly. I was very pleased with the work done on my car. More

by markrlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

markrlopez, thank you for taking the time and leaving us a review! We’re so glad to hear that the repairs were completed promptly and that you found our new location to be customer-friendly. It’s great to know you were pleased with the work done on your car — our team takes pride in delivering quality service.-Dennis Alejo GSM

August 28, 2025

The new facility is very spacious and state of the art. The service management team is close by which brings comfort. More

by MARIAHERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

MARIAHERNAN, Thank you so much for sharing your experience with our new facility! We’re delighted to hear that you find the space both spacious and state-of-the-art our goal was to create a modern, comfortable environment, so it's wonderful to know it's resonating. Having our service management team nearby is all about ensuring prompt, high-quality care, and we're glad that brings you added comfort. I would like to get more information on how we can earn a 5 star I see you did give us a 3 star.-Dennis Alejo GSM

August 28, 2025

Very happy with the service Guillermo is amazing always provide a great service I recommend it to everyone More

by josearcerealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

josearcerealtor, thank you for taking the time and leaving us a review ! We're thrilled to hear that Guillermo continues to provide you with amazing service. He truly goes above and beyond for our customers, and your recommendation means a lot to all of us. We appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

August 28, 2025

This is my new favorite Honda dealer. Everyone was outstanding at their own position, from the sales person, managers, financial guy etc. I will definitely recommend this dealer to my fam More

by Uniqueazteca1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hildreth Burgueño
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

Uniqueazteca1@gmail.com, thank you for taking the time and leaving us a review ! We're honored to be your new favorite Honda dealer. It’s great to hear that every member of our team from sales to management to finance—helped make your experience outstanding. Your recommendation to family and friends means the world to us, and we’ll be ready to deliver that same amazing experience to them too. -Dennis Alejo GSM

August 28, 2025

The experience is always good but every now and then he comes off as rude and disrespectful. More

by elizabeth Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gihan Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

elizabeth Garcia, thank you for taking the time and leaving us a review! We are glad we were able to provide you with a good experience -Dennis Alejo GSM

August 27, 2025

It was not the advisor. I had a two hour wait before they took my car back. I had a scheduled appointment at 9am & was not even spoken too until 11am More

by Msdirzo22
Recommend Dealer
No
Employees Worked With
It was not the advisor. I had a two hour wait before they took my car back. I had a scheduled appointment at 9am & was not even spoken too until 11am
Aug 27, 2025 -

Honda World Downey responded

Msdirzo22, thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. Would you be able to provide me with your contact number to reach out, you can also contact us at 562-929-7075 thank you. Nathalie Garcia -Customer Relations Manager

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