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Honda World Downey - Service Center

Downey, CA

4.7
392 Reviews

392 Reviews of Honda World Downey - Service Center

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August 28, 2025

I had a pleasurable experience. It’s was quick and cost effective. Great Job, thanks. More

by David Serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

David Serrano, thank you for taking the time and leaving us a review !We're glad to hear everything went smoothly, quickly, and at a great value. It’s always our goal to make each visit as pleasant and efficient as possible. We appreciate your kind words and look forward to serving you again!-Dennis Alejo GSM

August 28, 2025

The repairs were done in a timely manner and the new location is very customer friendly. I was very pleased with the work done on my car. More

by markrlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

markrlopez, thank you for taking the time and leaving us a review! We’re so glad to hear that the repairs were completed promptly and that you found our new location to be customer-friendly. It’s great to know you were pleased with the work done on your car — our team takes pride in delivering quality service.-Dennis Alejo GSM

August 28, 2025

The new facility is very spacious and state of the art. The service management team is close by which brings comfort. More

by MARIAHERNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Cabrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

MARIAHERNAN, Thank you so much for sharing your experience with our new facility! We’re delighted to hear that you find the space both spacious and state-of-the-art our goal was to create a modern, comfortable environment, so it's wonderful to know it's resonating. Having our service management team nearby is all about ensuring prompt, high-quality care, and we're glad that brings you added comfort. I would like to get more information on how we can earn a 5 star I see you did give us a 3 star.-Dennis Alejo GSM

August 28, 2025

Very happy with the service Guillermo is amazing always provide a great service I recommend it to everyone More

by josearcerealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

josearcerealtor, thank you for taking the time and leaving us a review ! We're thrilled to hear that Guillermo continues to provide you with amazing service. He truly goes above and beyond for our customers, and your recommendation means a lot to all of us. We appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

August 28, 2025

This is my new favorite Honda dealer. Everyone was outstanding at their own position, from the sales person, managers, financial guy etc. I will definitely recommend this dealer to my fam More

by Uniqueazteca1@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Cota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hildreth Burgueño
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Villareal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

Uniqueazteca1@gmail.com, thank you for taking the time and leaving us a review ! We're honored to be your new favorite Honda dealer. It’s great to hear that every member of our team from sales to management to finance—helped make your experience outstanding. Your recommendation to family and friends means the world to us, and we’ll be ready to deliver that same amazing experience to them too. -Dennis Alejo GSM

August 28, 2025

The experience is always good but every now and then he comes off as rude and disrespectful. More

by elizabeth Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Marroquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gihan Gutierrez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2025 -

Honda World Downey responded

elizabeth Garcia, thank you for taking the time and leaving us a review! We are glad we were able to provide you with a good experience -Dennis Alejo GSM

August 27, 2025

It was not the advisor. I had a two hour wait before they took my car back. I had a scheduled appointment at 9am & was not even spoken too until 11am More

by Msdirzo22
Recommend Dealer
No
Employees Worked With
It was not the advisor. I had a two hour wait before they took my car back. I had a scheduled appointment at 9am & was not even spoken too until 11am
Aug 27, 2025 -

Honda World Downey responded

Msdirzo22, thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. Would you be able to provide me with your contact number to reach out, you can also contact us at 562-929-7075 thank you. Nathalie Garcia -Customer Relations Manager

August 27, 2025

Alot of money has been spent here, took carnfor air conditioning June of 24 spent $974.00 called to say on June 10 of 25 air isn't cold, was told warranty expired 10 days prior and they fixed the blowe More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Guillermo Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Honda World Downey responded

Cathy thank you for your feedback. We aim to provide a 5-star experience to everyone who visits us. If you are willing, we would like the opportunity to speak with you directly to discuss your experience. What time would be a good time to reach you ?You can also contact me at 562-929-7075 thank you. Nathalie Garcia -Customer Relations Manager

August 27, 2025

Guillermo and the staff at honda were amazing great customer service i really appreciate it! More

by NONE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2025 -

Honda World Downey responded

NONE25, Thank you for taking the time and leaving us a review !We're thrilled to hear that Guillermo and the rest of our team provided you with an amazing experience. Providing excellent customer service is our top priority, and your appreciation means a lot to us!-Dennis Alejo GSM

August 26, 2025

This was a beautiful experience. I love the new building. I have always done my oil change at Honda world, and would definitely continue to go there. More

by sanchezyesenia86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Cuevas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Honda World Downey responded

sanchezyesenia86, thank you for taking the time and leaving us a review ! We're thrilled to hear that you enjoyed your experience and love the new building , we've worked hard to create a space that’s comfortable and welcoming for our customers. It's wonderful to know that you've trusted us with your oil changes over the years, and we truly appreciate your continued loyalty to Precision Honda . -Dennis Alejo GSM

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