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Honda of Ames
Ames, IA
1,818 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,818 reviews
September 19, 2022
Took an extraordinarily long time and not much communication from salesman and business manager as they were working to get approval on car loan. We were also told that a vehicle advertised that w communication from salesman and business manager as they were working to get approval on car loan. We were also told that a vehicle advertised that we drove an hour and a half to see “wasn’t available yet” as it hadn’t fully gone thru the shop yet. Partially our fault for not calling first but why advertise it if not available? More
by Me
Verified CustomerEmployees Worked With
Helpful September 15, 2022
The dealership is clean and the staff is friendly. Oil chnage was completed in a timely manner. Oil chnage was completed in a timely manner. More
by ANDYLAURA_DOSH
Employees Worked With
September 14, 2022
Will never return. The service department gentleman tried to make me feel inferior as a woman. He was incredibly rude, and the rate they wanted to charge me was not spe The service department gentleman tried to make me feel inferior as a woman. He was incredibly rude, and the rate they wanted to charge me was not specific that the price was only for labor. If they want customers they need to not sneak around prices that are not accurate, and hire someone who isn’t an xxxxxxx to females. More
by NONE3
September 13, 2022
Smooth, easy transaction. Wade and Eric did a great job, and I went home with the car I wanted. Wade and Eric did a great job, and I went home with the car I wanted. More
by kraft
September 13, 2022
Great people to work with our salesman was very personable and easy to work with. We enjoyed the experience. personable and easy to work with. We enjoyed the experience. More
by dcakins
Employees Worked With
September 10, 2022
I will never buy a vehicle from you guys again. I purchased a vehicle and then 3days later my dash board lights all went out. When I talked to someone about it they refused to even look at it sinc I purchased a vehicle and then 3days later my dash board lights all went out. When I talked to someone about it they refused to even look at it since I didn’t purchase the warranty . And recommended I take it elsewhere. I purchased other vehicle from you in the past never again after my last visit More
by ericd-40
September 01, 2022
They were able to schedule and do work Smart Honda in Des Moines would not. They said how long it would take and that's what happened Moines would not. They said how long it would take and that's what happened More
by Mbaker
Employees Worked With
Can't remember, but it was service mgr
August 27, 2022
Nothing was done that I brought the car in for servicing for. Not happy with services also finding more and. More issue with the car the longer I’m having it and I feel like I was sold a crappy car to be ho for. Not happy with services also finding more and. More issue with the car the longer I’m having it and I feel like I was sold a crappy car to be honest. More
by kaylaglover91
Employees Worked With
August 25, 2022
Very courteous! My car was fixed quickly. Nice waiting room and comfortable chairs and furniture. My car was fixed quickly. Nice waiting room and comfortable chairs and furniture. More
by LORI.MCCASLAND
Employees Worked With
