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Honda of Ames

Ames, IA

4.5
1,818 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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220 Kitty Hawk Dr

Ames, IA

50010

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Showing 1,818 reviews

August 25, 2022

One service manager does not listen to customer and does not follow through on promises. Sold me item not needed, did not reimburse. More

by HLAPAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Searcy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Honda of Ames responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

August 23, 2022

Service was efficient, friendly and quick with convenient location advice was accurate and caring about the safety of the passengers. Yea More

by danceplace@msn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Jenkins-Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Lauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Clemens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

August 22, 2022

Pretty good work done on my car, would go back for other services and stuff. More

by sal.rodriguez97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Honda of Ames responded

Sal, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 15, 2022

They were able to get me in when needed. Explained the service very well, very friendly and personable. More

by mattschneiderman23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Honda of Ames responded

Thank you, Matt, for the five-star rating. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Ames.

August 13, 2022

I don't have anything to specific to say but I have to type something for this to go away More

by Pat-anderson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2022 -

Honda of Ames responded

Pat, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 10, 2022

They were helpful and curtious. Thought they did a good of keeping me informed while waiting. More

by jsfink619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Honda of Ames responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2022

Service Manager is always great to work with and takes the time to understand your concerns or issues. More

by NEILSJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Honda of Ames responded

Neil, Thank you for choosing Honda of Ames, your feedback and rating mean a lot to us. We're glad Melvin and our team were able to help, and we hope to see you again!

August 09, 2022

The dealership provides great service! The staff is very efficient but polite! The problems are typically solved quickly! More

by fzahari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Gawley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Honda of Ames responded

We appreciate your business and our team looks forward to serving you again soon!

August 05, 2022

Great staff that was very welcoming and efficient upon my arrival. Everything was great! Thanks! More

by Charlie123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Honda of Ames responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Ames.

July 29, 2022

Excellent and courteous - polite, informative, kept me updated on what they were doing and how they were working with warranty company More

by jameswedgwood06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Honda of Ames responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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