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Honda of Ames
Ames, IA
1,818 Reviews
Honda of Ames is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Honda of Ames, in Ames, Iowa, joined the Lithia Motors family of dealerships in February 2007 after being acquired from Jordan Motors, Inc. Honda of Ames, near the surrounding areas of Ames, Des Moines, Ankeny and Boone Iowa, features a wide selection of new Honda and used Honda cars , trucks and SUVs. Our inventory includes new Honda models such as the Honda Accord, Accord Crosstour, Civic, Civic Hybrid, Civic GX NGV, Civic Si, CR-V, CR-Z, Element, Element SC, FCX Clarity FCEV, Fit, Insight Hybrid, Odyssey, Pilot & Ridgeline.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,818 reviews
July 28, 2022
Always a great experience. Eaxh and every time we are there whoever is helping us has great customer service. Eaxh and every time we are there whoever is helping us has great customer service. More
by SHANE.RADER
Verified CustomerEmployees Worked With
Helpful July 26, 2022
Took care of my problem and called when my vehicle was ready. Unfortunately I missed the call and had to call later but was able to get my vehicle after hours. ready. Unfortunately I missed the call and had to call later but was able to get my vehicle after hours. More
by DWMEW
Employees Worked With
July 26, 2022
I don’t have the patience it typically takes to spend HOURS in the dealership when buying a car. They were able to accommodate me very quickly and I was able to get my new car will no hassle! HIGHLY REC HOURS in the dealership when buying a car. They were able to accommodate me very quickly and I was able to get my new car will no hassle! HIGHLY RECOMMEND!! More
by braddanyal
July 26, 2022
A few things should have been fixed before the car was sold. One of the windshield wipers was broken on the end and flopping, and the long piece of trim under the driver side door was sticking out about 3 sold. One of the windshield wipers was broken on the end and flopping, and the long piece of trim under the driver side door was sticking out about 3 inches just behind the front tire that really should have been taken care of before it was sold. We do like the car just a little unhappy with a few things. More
by Cinrich2000
Employees Worked With
July 26, 2022
Excellent service and the waiting area was very comfortable. Great explanation on services and parts. comfortable. Great explanation on services and parts. More
by zbert
Employees Worked With
July 25, 2022
I came in for an oil change and tire rotation which meant I was without a car for 3 hours. After arriving home, my husband discovered that the tires had NOT been rotated (we had scarred one of the rims and I was without a car for 3 hours. After arriving home, my husband discovered that the tires had NOT been rotated (we had scarred one of the rims and it was still on the same tire. I had to then take the car back to Honda and have the tires actually rotated. Also discovered that our tires were not being rotated on a regular basis so now we have uneven wear. Was also told that I would receive an email of what was completed the first day - never received. More
by BECKY.BARCLAY
Employees Worked With
July 23, 2022
Honda service is good and the people are helpful and nice! We like Honda service! nice! We like Honda service! More
by CJ
Employees Worked With
July 21, 2022
Took time to explain to me what the service’s were and then let me make my decision. then let me make my decision. More
by tr
Employees Worked With
July 21, 2022
They made the process quick and easy. I wouldn’t hesitate to come back for another car in the future. I wouldn’t hesitate to come back for another car in the future. More
by tasargent
July 21, 2022
Staff is always friendly and honest. They always get me in quickly for oil changes. They also have been very helpful with getting my van in and out of there when we need service beyond a They always get me in quickly for oil changes. They also have been very helpful with getting my van in and out of there when we need service beyond an oil change. More
by Nae311
