Honda of Ames

This dealership has courteous and professional salespeople. I was afforded excellent care and provided all the information I requested. The new car I bought has exceeded my expectations. salespeople. I was afforded excellent care and provided all the information I requested. The new car I bought has exceeded my expectations. More

Dealership itself is fine but the salesman I dealt with was utterly useless. I'm pretty sure he doesn't even understand what a check engine light even means. was utterly useless. I'm pretty sure he doesn't even understand what a check engine light even means. More

Very smooth transaction from dropping vehicle off to being notified of when to pick it up for service work. During vehicle inspection, the tech found the front brake pads were wearing, received a call being notified of when to pick it up for service work. During vehicle inspection, the tech found the front brake pads were wearing, received a call from Eric and he explained the issue, how long it would take and the price. We got that taken care of too before any damage could be done to the rotors. Job well done! More

I appreciate the Honda service center, they took great care of our needs. I bought a used GMC 2014 from Ames dealership and a month later found out there was no no oil in my car and it was running terribl care of our needs. I bought a used GMC 2014 from Ames dealership and a month later found out there was no no oil in my car and it was running terrible! The sale man told me everything had been done prior to buying vehicle the service center got me in right away and did an oil change at no cost! Thanks Honda Service center! More

We appreciate the time and attention to detail when having our car serviced. We appreciate that we were called when the work was complete and that it was completed ahead of the time promised. Thanks! having our car serviced. We appreciate that we were called when the work was complete and that it was completed ahead of the time promised. Thanks! More

Getting my Honda services was quick and to the point. No wait time to get the car set up and no wait time after the car was completed in about one hour. wait time to get the car set up and no wait time after the car was completed in about one hour. More

Recall appointment on time and work performed quicker than promised! Jonathon polite, attentive and knowledgeable about the recall! Recall explanation was clear and reasonable! Good job👍 than promised! Jonathon polite, attentive and knowledgeable about the recall! Recall explanation was clear and reasonable! Good job👍 More

My salesperson (Jerry Hebrink) did not have any paperwork ready when I came to purchase the car. The cover in the back (that goes over the spare tire) was not there when I purchased the car. I don't underst ready when I came to purchase the car. The cover in the back (that goes over the spare tire) was not there when I purchased the car. I don't understand how that was overlooked. More

Seemed to be very clean and good choice of vehicles. People were courteous they Didn’t know how to set radio otherwise were knowledgeable with all other. People were courteous they Didn’t know how to set radio otherwise were knowledgeable with all other. More

Thank you for the service. It was past due because of Covid-19 restrictions, so I was pleased to be able to get an appointment, have both a routine oil change and a front passenger headlight replaced. As Covid-19 restrictions, so I was pleased to be able to get an appointment, have both a routine oil change and a front passenger headlight replaced. As always courteous staff and pleasant waiting/work area. More