Honda of Cleveland

Blake Mantooth Jessica was very prompt to email me. She was very sweet & kind when I met her in person. Blake was great! He was laid back, friendly & easy to talk to Jessica was very prompt to email me. She was very sweet & kind when I met her in person. Blake was great! He was laid back, friendly & easy to talk to. I'm very happy with my purchase. More

Always great service In my opinion, Honda of Cleveland is the best place to have your vehicle serviced. They are prompt, courteous, and professional. I will always use t In my opinion, Honda of Cleveland is the best place to have your vehicle serviced. They are prompt, courteous, and professional. I will always use them for service and repair More

Great experience. Sales associate was very nice and went above and beyond to make this a good experience for me and my family. I would definitely visit this dealership Sales associate was very nice and went above and beyond to make this a good experience for me and my family. I would definitely visit this dealership again. More

Very friendly staff and helpful , I had work done on my Ford at a different dealership and the service was not even comparable. The Ford dealership was rude and unhelpful this Honda , I had work done on my Ford at a different dealership and the service was not even comparable. The Ford dealership was rude and unhelpful this Honda dealership won my business for years to come. Very helpful staff, they practically bend over backwards to make sure you get the service you need. More

An excellent experience all around We were searching a new car purchase (compact SUV) and made the rounds of various dealers we were interested in; Toyota, Mazda and Honda. While the o We were searching a new car purchase (compact SUV) and made the rounds of various dealers we were interested in; Toyota, Mazda and Honda. While the other dealers had good product and generally presented their products well, Jerry Anderson, at Honda of Cleveland clearly had the best grasp of the product he was presenting. While it took hours to get all the details we were interested in (model, trim, options, etc.) at Toyota, Jerry could answer our questions without hesitation or checking with anyone. That was clearly a large factor in going with Honda; plus the reputation of Honda and the general trim package that came with the CR-V model we were interested in. Honda offered the best and most comprehensive trim package at our price point. If you trust Honda, you can't do better in a compact CR-V than the EX model. We purchased the somewhat upgrade (L) trim package. More

If Honda service is usually like this - we're okay After purchasing our 2017 Honda CR-V we had an occasion to return to Honda of Cleveland (TN) for programming of our second remote entry key and to hav After purchasing our 2017 Honda CR-V we had an occasion to return to Honda of Cleveland (TN) for programming of our second remote entry key and to have a slight stain removed from our leather seating. Both were handled rapidly and in a friendly and prompt manner by Mark Duncan. So far, this is the best service experience I've ever had...and on a par with, or better than, service I had for my previous 2010 vehicle. And, I thought that was pretty good. If future service works this well, I more than pleased. Thank you, Mark. More

Timing Chain Replacement Mark Duncan was extraordinary, and definitely went above and beyond to work with me in repairing my vehicle. I have a 2003 CR-V with 190,000 miles, a Mark Duncan was extraordinary, and definitely went above and beyond to work with me in repairing my vehicle. I have a 2003 CR-V with 190,000 miles, and Mark went to the trouble to get me a loaner car, as the repair took almost a week to complete (most of the time was spent getting the parts). He was very candid and honest on the condition of the vehicle, and risk of not performing the work, or waiting. His diligence, dedication, and candor was refreshing from other places I have been, and greatly appreciated. I'll be back because of him when it is time to trade in my beloved CR-V. More

Oil change and tire rotation was handled very well. The service area was very friendly. The advisor, Roger Russell, was very good and explained everything. It was a good experience and everyone was ve The service area was very friendly. The advisor, Roger Russell, was very good and explained everything. It was a good experience and everyone was very friendly. Have taken my cars here for years with no problem. More

Great customer service. Roger Russell is my choice for service advisor. Always great personal professional service. Waiting area provides sodas, coffee and snacks for custo Roger Russell is my choice for service advisor. Always great personal professional service. Waiting area provides sodas, coffee and snacks for customers. Just great service. More

Couldn't have been better Everyone was nice and accommodating. Efficient in fixing problem with my van. Was able to get a quick appointment. That pretty much sums up the vi Everyone was nice and accommodating. Efficient in fixing problem with my van. Was able to get a quick appointment. That pretty much sums up the visit. More