Honda of Cleveland

Andre Dolberry was excellent. Andre Dolberry was very knowledgeable and patient with me as I purchased my first new vehicle. He explained the buying process, current Honda rating s Andre Dolberry was very knowledgeable and patient with me as I purchased my first new vehicle. He explained the buying process, current Honda rating scales, and the benefits of purchasing a Honda. He took his time, but did not pressure me into anything I wasn't comfortable with. He was willing to assist me in getting my rental car taken car of, and even went beyond his work hours to continue the process. The finance department was also very comforting and explanatory. It was overall an amazing experience for me with all departments. I highly recommend Honda of Cleveland, especially Andre Dolberry. More

Great Car Buying Experience! Our experience was a great one. Ben Upshaw was very courteous and informative. Not pressuring or pushy! We had a monthly payment we knew we would be c Our experience was a great one. Ben Upshaw was very courteous and informative. Not pressuring or pushy! We had a monthly payment we knew we would be comfortable with and the finance guy worked to get as close to that amount as he could. We were pleased with the deal and are now proud owners of a 2016 Honda CRV! More

Best and fastest service no much waiting time or delay need. Warm welcome always. Best and fastest service no much waiting time or delay need. Knowledgeable and helpful . Bought my car here in the summer of 201 Warm welcome always. Best and fastest service no much waiting time or delay need. Knowledgeable and helpful . Bought my car here in the summer of 2016. I have been taking my car back for regular service. I strongly recommended them as the best center I deal with. More

oil change Took my car up to Cleveland for an oil change before the UT game. Greg Lee met me at the desk and took care of me. He had a great personality. He m Took my car up to Cleveland for an oil change before the UT game. Greg Lee met me at the desk and took care of me. He had a great personality. He must love the two things I love most, UT football and cars. The rest of the staff had me out of the service center in no time at all. Thanks a million guys, and GO VOLS. More

typical oil changes I bought my car here in the summer of 2015. I have been taking my car back for oil changes and tire rotations. I have had more than usual because I us I bought my car here in the summer of 2015. I have been taking my car back for oil changes and tire rotations. I have had more than usual because I use my car in my work. The service department has always been very courteous and helpful in keeping my car on the road. Even though I sometimes give them a hard time, I trust that they are always treating me fairly. And the snacks aren't bad either! More

Great customer service Have been doing business with this dealership for over 20 years. What can I say they have always been professional with a standard of excellence. Have been doing business with this dealership for over 20 years. What can I say they have always been professional with a standard of excellence. More

Amazing Customer Service! I would recommend Greg Lee to anyone! He is extremely caring, efficient, and knowledgeable. I will be recommending Greg Lee to my friends and family. I would recommend Greg Lee to anyone! He is extremely caring, efficient, and knowledgeable. I will be recommending Greg Lee to my friends and family. More

A Great Experience! Great experience at Honda of Cleveland today! Traded our Toyota RAV4 in on a 2016 CR-V. Travis Capehart was our salesman, and he's without question on Great experience at Honda of Cleveland today! Traded our Toyota RAV4 in on a 2016 CR-V. Travis Capehart was our salesman, and he's without question one of the best, nicest car salesman I've ever dealt with. He's just a down-to-earth guy, very easy to deal with. Got a great price on the vehicle and on my trade - better than other dealerships in the area that we checked with. I highly recommend Honda of Cleveland, and Travis Capehart in particular. Thanks for a great experience! More

It was what I wanted. When we exited our Civic, we were greeted by Scottie. I handed him a piece of paper and told him what we wanted to do. He did it! We traded a 2013 When we exited our Civic, we were greeted by Scottie. I handed him a piece of paper and told him what we wanted to do. He did it! We traded a 2013 Civic, which we had purchased from Honda of Cleveland, for a 2016 Honda Accord. We were in need of more room, and the Accord was perfect. The car, the deal, our treatment - all perfect. In a few years, we will be back to trade our Ridgeline. Honda of Cleveland for life. More

Customer Service Had car towed in to make replacement for lost keys. Service Advisor, Mark Duncan, was very helpful in getting the work done quickly so we could make Had car towed in to make replacement for lost keys. Service Advisor, Mark Duncan, was very helpful in getting the work done quickly so we could make a previously scheduled appointment. He even detected an airbag recall notice and included that work in the visit as well, still getting us to our appointment on time. The professionalism and friendliness were exceptional. I will definitely continue to use Honda of Cleveland for all of my service needs. More