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Honda of Cleveland

Cleveland, TN

4.8
1,570 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
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2701 South Lee Highway

Cleveland, TN

37311

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Showing 1,570 reviews

September 02, 2016

Friendly, professional, quality The great folks in the Service Department are very good at what they do. They keep up with all the service points of our vehicles and advise for the b More

by Fish, Henry2nd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee, Mark Duncan, Roger Russell, Shain Hamby
Sep 02, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and the kind words!

September 02, 2016

First Visit Bought new car for wife and side molding needed to be added. Work was completed in less time than expected and I was introduced to each member of thei More

by Gary M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee, Mark Duncan, Roger Russell, Shain Hamby
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the 5-star review and for sharing your experience!

September 02, 2016

Service The staff is always friendly and courteous and on top of their game. The are informative and strive to give the best customer service. Thanks Honda of More

by presstam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
Sep 05, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for our loyalty!

September 01, 2016

Car services and warranty We had an issue with one of the guys in finance about our cars warranty and Greg Lee came out and assisted the issue, turned the situation around, and More

by Laceysmith382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Sep 02, 2016 -

Honda of Cleveland responded

Thank you for sharing your experience!

September 01, 2016

Warranty issues Greg Lee was very helpful an help us take care of the warranty issues an get the service work done by the next day he was very friendly a very informa More

by Dwaine 1014
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Lee
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the kind words and 5-star review!

September 01, 2016

Regular service Mark Duncan has always taken great care of us in getting our vehicle serviced. We appreciate the service we get from Honda of Cleveland. Thank You M More

by kimrainh20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Duncan
Sep 02, 2016 -

Honda of Cleveland responded

Thank you for your loyalty to Honda Cleveland and the kind words!

September 01, 2016

FI've Star Team You are welcomed and know you are important to the service team upon arrival. Fast, expert service on vehicle. Waiting facilities are comfortable and More

by Evans,Brenda4423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Oltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lee, Mark Duncan, Roger Russell, Shain Hamby
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for the 5-star review!

August 31, 2016

Service Appt. Scheduled service for couple of items. Arrived early and all service was completed prior to allotted time. Always receive first class service at Hon More

by saw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Russell
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for your loyalty and the kind words!

August 30, 2016

Amazing Experience I just want to thank Jerry Anderson for being such a great salesman. He went above and beyond to make sure I was taken care of. From my initial call i More

by Melissa Parris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Brookshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Choate, Jerry Anderson, Faith Brookshire
Aug 30, 2016 -

Honda of Cleveland responded

Thank you Melissa for the kind words and for sharing your experience! Honda Cleveland appreciates the opportunity to help you get into your dream car!

August 30, 2016

Above and beyond! Robert Lawson is what car sales should be all about. Knowledgeable, professional, no pressure. When I met him I felt like we were family. (Really!!) More

by Tony G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lawson, Corey Choate, Mark Duncan
Sep 02, 2016 -

Honda of Cleveland responded

Honda Cleveland thanks you for sharing your experience and the kind words!

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