Honda of Cleveland

Paul and Marketta best car experience ever Went to test drive two vehicles grand Cherokee and a Jeep liberty Tyler walked up and ask if we needed help told him just wanted to look at to vehicle Went to test drive two vehicles grand Cherokee and a Jeep liberty Tyler walked up and ask if we needed help told him just wanted to look at to vehicles his reply was let me help. Got side tracked on the Jeep grand Cherokee on how well it looked except a few little problems the are easy fixed.my wife and I was so impressed by the respect and no pressure sale we went in side and bought it again we just went to look but they treated use so well we bought. If we ever need another hope Tyler is still there when I'm ready More

Above and beyond excellent service Honda of Cleveland is by far the best dealer in the East Tennessee area. As a person with not so great credit, my sales rep, Jerry Anderson, went abov Honda of Cleveland is by far the best dealer in the East Tennessee area. As a person with not so great credit, my sales rep, Jerry Anderson, went above and beyond to not only get me financed but also get me the payments I needed. I'm a very hard person to please and petty picky as well, but Jerry found what I wanted and in my price range! I will recommend Jerry and Honda of Cleveland to anyone looking to purchase a vehicle. More

Excellent and professional service. I recently purchased a pre-owned vehicle from Honda of Cleveland. Andre Dolberry was my sales representative. He did an awesome job and made the exper I recently purchased a pre-owned vehicle from Honda of Cleveland. Andre Dolberry was my sales representative. He did an awesome job and made the experience pleasant. I was very impressed with the response time and service when I experienced some mechanical difficulty the next day. All handled in a timely and efficient manner. I would highly recommend Honda of Cleveland. More

Amazing!!! The most comfortable car buying experience of my life! Jerry was comfortable, knowledgeable and not pushy at all. mike in finance was funny, personabl The most comfortable car buying experience of my life! Jerry was comfortable, knowledgeable and not pushy at all. mike in finance was funny, personable and easy to work with. WE WILL BE BACK AGAIN!! More

Incredible service!! Incredible experience!! My husband and I went to Honda of Cleveland to just look, get an appraisal on my vehicle at the time and speak with Robert Lawson to find out our opti My husband and I went to Honda of Cleveland to just look, get an appraisal on my vehicle at the time and speak with Robert Lawson to find out our options on getting the car I wanted. He took the absolute best care of us and was so patient with us and our 3 year old daughter we had with us. Robert and Corey made it the easiest, stress free car buying experience we have ever had. We weren't expecting to leave with a car that day and they made it happen for us!!! We were blown away by the awesome service! We will most definitely be returning to them when it comes time to buy another vehicle!! More

Easiest, most efficient vehicle purchase we've ever made!!! We recently traded in our Honda Accord we purchased in 2015 for a new 2016 Pilot. Before visiting the dealership, I had reached out to Jerry as he w We recently traded in our Honda Accord we purchased in 2015 for a new 2016 Pilot. Before visiting the dealership, I had reached out to Jerry as he was recommended to us by our prior sales person who had left Honda of Cleveland. Jerry was super responsive, very professional but still down to earth, and answered all of our questions. I was able to get most of our paperwork prefilled before even getting to the dealership, and he was able to provide a good estimate of what our new payment would be. He had the Pilot ready to go right when we got there, which was great, because we had 2 young children with us and we knew time was of the essence. When it came down to the paperwork, Jerry brought almost everything out to us!!! It was like we were his one and only customer!!! :) We took turns going in for the final financial paperwork signing, so our kids didn't even have to go into the dealership, which was great, because we knew that could have been a disaster lol. Kristina was awesome when we were going through all the paperwork, and all said and done, it took less than 2 hours!!! We were amazed! It was basically a drive through car buying experience! We would totally recommend Jerry and Honda of Cleveland to anyone wanting the best, no pressure, car buying experience ever! Thank you Jerry and Kristina!!! :) More

Very good Experience We were refered to work with Jerry Anderson and we had a great experience and would recommend him to anyone. The place was clean, and we were greete We were refered to work with Jerry Anderson and we had a great experience and would recommend him to anyone. The place was clean, and we were greeted as soon as we arrived on the lot. More

GET ON JERRY'S LEVEL!!! Blown away by the exceptional car selling skills. Jerry went above and beyond to keep me with Honda. He made sure I was more than happy. I have been s Blown away by the exceptional car selling skills. Jerry went above and beyond to keep me with Honda. He made sure I was more than happy. I have been shopping for a new car for three months and have been to all the area competition and Cleveland beat them hands down. Happy Repeat Honda Owner!! #jerryissobeastmode More

Terrible! Will not reccomend to ANYONE! STAY AWAY from HONDA of CLEVELAND! NO Consumer loyalty! Will NOT give you fair trade even if the vehicle is brand new! Literally only 7 months old, 1 STAY AWAY from HONDA of CLEVELAND! NO Consumer loyalty! Will NOT give you fair trade even if the vehicle is brand new! Literally only 7 months old, 14k miles, HONDA CRV that was bought from this lot, they will not give the blue book value even if your willing to trade on something else in their lot! This CRV has not been functioning properly, after several complaints I'm TOLD ITS NORMAL. Brand new should NOT drive like this one... I gave them an opportunity to "make it right" and they insulted me with the offer (LESS THAN A COMPETITOR). People need to know that the high pressure sales and the lack of concern for consumer satisfaction is a major issue with this company. Several times I called the service dept and could not get an appointment within TWO weeks! I DO NOT ADVISE ANYONE TO PURCHASE A VEHICLE FROM THIS COMPANY. When I spent $28K and add ALL warranties I EXPECT BETTER SERVICE AND BETTER TRADE IN VALUE TO BE HONORED. More

Great car buying experience I was greeted by Robert who took me right in. He was patient, and his friendliness made my experience less stressful. He was able to put me into exact I was greeted by Robert who took me right in. He was patient, and his friendliness made my experience less stressful. He was able to put me into exactly what I wanted. It was quick and easy! More