Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Honda of Cleveland
Cleveland, TN
1,585 Reviews
Locally owned and operated with a A+ Better Business Bureau rating, Honda Cleveland is a full service Honda dealership. Honda Cleveland has been awarded Honda's President's Award seven times and was the first dealer in Tennessee to be Express Service Cerified. Honda Cleveland has been nominated four times for the Better Business Bureau's Torch Award for business ethics.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 PM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,585 reviews
September 03, 2021
My second Pilot Purchase from Honda of Cleveland A pleasant experience. Fred Stewart was very helpful and knowledgeable Good customer service on previous Pilot 2015 pleasant experience. Fred Stewart was very helpful and knowledgeable Good customer service on previous Pilot 2015 More
by Marchar2001
August 26, 2021
We have purchased 4 vehicles from Cleveland Honda. We have been completely satisfied with our experience. The service department has been excellent to deal with. have been completely satisfied with our experience. The service department has been excellent to deal with. More
by STANSELL5
August 25, 2021
Michael was an excellent representative for Honda. I changed my mind about what I wanted to buy and Michael switched gears without missing a step. No pressure, but extremely knowledgeable. Great experi changed my mind about what I wanted to buy and Michael switched gears without missing a step. No pressure, but extremely knowledgeable. Great experience and great car. More
by Vicki
Employees Worked With
Other Employees :
Don’t know. She was at the front desk, Mike Hamby, Michael Ray
August 23, 2021
We had a great experience with Michael! He was friendly, helpful, and honest. We will definitely continue to deal with him in the future!!! This Honda dealership is top notch! helpful, and honest. We will definitely continue to deal with him in the future!!! This Honda dealership is top notch! More
by meshell0717
Employees Worked With
Mike Hamby, Michael Ray
August 05, 2021
Friendly with impeccable service. Family vehicle needed service to safely continue long journey back home with wife and kids. Walked in without an appointment on a busy day and Mark Duncan was able to have service to safely continue long journey back home with wife and kids. Walked in without an appointment on a busy day and Mark Duncan was able to have our vehicle serviced and quickly. More
by Jonathan
Employees Worked With
Mark Duncan
July 29, 2021
They were very helpful at getting me the exact car I wanted at a price that was comparable to other dealerships in the areas. They were very accommodating. wanted at a price that was comparable to other dealerships in the areas. They were very accommodating. More
by Brittlewis98
Employees Worked With
Mike Hamby, Michael Ray
July 14, 2021
Zach was great, he stayed late with us so we could make a decision on a vehicle. Steve Hailey was very professional also. We were very pleased with the experience. decision on a vehicle. Steve Hailey was very professional also. We were very pleased with the experience. More
by sharris
July 13, 2021
Warm, genuine, friendly service. I didn’t feel like I was being hassled or harassed but that they wanted to take care of my vehicle needs! Even as a female buyer, I felt very comfortable through the whole pr being hassled or harassed but that they wanted to take care of my vehicle needs! Even as a female buyer, I felt very comfortable through the whole process and got the impression that my business was welcomed, appreciated, and valued. More
by Shelbyav3
July 12, 2021
Great buying experience. I was contacted immediately by Michael. He walked me through everything I needed to know, and then more. My entire car buying experience was perfectly flawless. Such an easy proces Michael. He walked me through everything I needed to know, and then more. My entire car buying experience was perfectly flawless. Such an easy process. I know we all need some nice guidance during these hard times. Thank you Michael, and thank you Honda of Cleveland for my car. More
by Katlyn Gilliam
