Honda of Cleveland

Excellent service Mark was a fantastic service writer. He listened to what I needed and gave outstanding service. They got my car in very quickly and finished in a tim Mark was a fantastic service writer. He listened to what I needed and gave outstanding service. They got my car in very quickly and finished in a timely matter More

Service - recall on Odyessy Service was prompt, Greg Lee, was very polite, knowledgeable, and appropriately friendly. The service was performed in a very timely manner-I was in a Service was prompt, Greg Lee, was very polite, knowledgeable, and appropriately friendly. The service was performed in a very timely manner-I was in and out in less than an hour. I have driven Honda’s for many years- I purchased me last three Honda’s from Honda of Cleveland and always have my cars serviced there because I’m always more than satisfied with everything. If I purchase another car it will likely be a Honda and it will be from Honda of Cleveland. More

Will Return Great service and friendly staff. They got me in quickly and took care of everything. They also offered suggestions for car maintanence. Very informat Great service and friendly staff. They got me in quickly and took care of everything. They also offered suggestions for car maintanence. Very informative and helpful. More

Excellent service Jaime, Waymond, Mike, and even Heath made my expierence quick and painless. Jaime helped me pick out the perfect car and Waymond and Mike made sure th Jaime, Waymond, Mike, and even Heath made my expierence quick and painless. Jaime helped me pick out the perfect car and Waymond and Mike made sure the buying process wasn’t difficult. Even during construction they were on top of it. I recommend this dealership to anyone. More

Thanks Honda if Cleveland for a great experience!! The choice was so easy at Honda of Cleveland for their selection of new Honda Accords. The buying experience was made very easy with the knowledge of The choice was so easy at Honda of Cleveland for their selection of new Honda Accords. The buying experience was made very easy with the knowledge of the product from our salesman. Thanks Jerry for your help!! More

Excellent customer service I gave a high rating because they are all around excellent in everything Honda of Cleveland does. Customers are treated as a priority!! Everyone greet I gave a high rating because they are all around excellent in everything Honda of Cleveland does. Customers are treated as a priority!! Everyone greets you with a warm welcome! More

JD's Patience Pays Off My wife and I stopped at Honda of Cleveland about 2-months ago to look at the 2018 Honda Pilots. JD Cowart met with us and answered all our questions My wife and I stopped at Honda of Cleveland about 2-months ago to look at the 2018 Honda Pilots. JD Cowart met with us and answered all our questions. Very professional and knowledgeable young man. I explained to JD that we had not purchased a "brand new" car since 1975...only used ones. I am a 70-year old "old school" curmudgeon that still carries a flip phone that is turned "off" most of the time. JD was very patient with me during this visit. About 1-month ago we decided that we might test drive a new Honda Pilot since our used 2007 Pilot recently turned over 208,000 miles. We chose to re-visit JD because we were impressed by his professionalism and car knowledge. We also like the fact that JD is not the stereotypical pushy car salesman. Again, JD was very helpful as we test drove a new Pilot around Cleveland. Never the pushy salesman but very patient. Several days later, I decided to broaden my interest to consider used 2016 Pilots that I could find online and to steer clear of purchasing a new Pilot. I located several used Pilots in adjoining states and made plans to look at one in North Carolina during an upcoming trip to Asheville. However, due to JD's previous patience with me, I felt that I should at least give him an opportunity to price a new Pilot. I called JD and explained that I was going to NC to see a 2016 Pilot but I wanted to give Honda of Cleveland an opportunity to give me a one-time, out-the-door quote for a 2018 Pilot with absolutely no haggling. I told JD that you only get one shot and that's it. No if's, and's or but's about it. JD said he would talk to his sales manager and call me back. Later JD provided a quote that was very competitive and after crunching my own numbers again I determined that, for me and my wife, purchasing new greatly outweighed purchasing used. I went to see JD last Saturday to close the deal on a new 2018 Honda Pilot EX for their quoted price and again on Monday for him to set up the computer screen. I guess you could say that, for JD, patience pays off. More

Great service team!!! Very attentive and will always help you out any way possible!!! Everyone is very friendly and professional!! The service team is very thorough and hel Very attentive and will always help you out any way possible!!! Everyone is very friendly and professional!! The service team is very thorough and helpful! More

AmAzInG place!!! I have always felt like one of the family at this family owned dealership! The atmosphere is light, friendly and all the coffee you can drink!! From t I have always felt like one of the family at this family owned dealership! The atmosphere is light, friendly and all the coffee you can drink!! From the lady getting an expensive repair down to the elderly lady in a near panic needing a tire plugged...they welcome you right in!!! More

Love my CRV They at Cleveland Honda are awesome to work with! Very helpful & friendly! Gave me a great price on my CRV. Thanks Robert Lawson & Kristina Lowe! Lov They at Cleveland Honda are awesome to work with! Very helpful & friendly! Gave me a great price on my CRV. Thanks Robert Lawson & Kristina Lowe! Love my 2018 -CRV! More