Honda of Columbia

Quick and easy purchase John was great to work with. Definitely happy with my HRV purchase. Quick and easy process. Friendly staff. Would recommend this dealership to friend John was great to work with. Definitely happy with my HRV purchase. Quick and easy process. Friendly staff. Would recommend this dealership to friends and family. More

Service should begin with the first encounter I purchased my New Honda CRV one year ago July 2018. It must have been a Friday because the original salesman that I was working with passed me on to I purchased my New Honda CRV one year ago July 2018. It must have been a Friday because the original salesman that I was working with passed me on to another salesman. I remember as it got near 6:00 p.m. the second salesman's wife or girlfriend kept calling him about an event that he needed to come home for. I was never shown the dash icons and how to check the different diagnostics. I am particular about all of my vehicles and have bought new cars all my adult life. I also return to the money"original dealer of purchase for all maintenance. I returned to Honda of Columbia (Lexington) at about 3,500 miles for my first oil change. It was a Saturday and the service tech says to me "Do you like wasting your money?" I was a little taken aback and he said that I didn't need an oil change and showed me for the first time that the oil icon was only at 30% level. I still didn't understand what I was being shown because these dash icons were unknown to me, I brought my vehicle back again at 5,500 miles and the oil was changed without argument from the service tech. Well now is the one year anniversary of the vehicle, so I went on line for an appointment for SERVICE. My service request was oil change, tire rotation, and complete diagnostic service that my car is one year old. The appointment was made. I arrived at the dealership 30 minutes early and sat in line for several minutes. The service tech came out, I told him that I had an appointment. He asked what I wanted done and I told him. He said pull over to the Express Service. I explained that the car was a year old and that I wanted a complete "go over" of my vehicle. He said all I wanted was an oil change to pull over the Express Service door. I said no and left. So with 2 out of 3 bad experiences I will be considering my options for finding a dealership with better customer service. More

Easy peasy Lease run your and I needed options that would work with my new retirement income. Kerry and Regis made it all happen in most edgy way possible. Nothi Lease run your and I needed options that would work with my new retirement income. Kerry and Regis made it all happen in most edgy way possible. Nothing I hate more than waiting at a dealership so being able to wrap it all up in just two hours seems like a miracle. More

Wonderful new car purchasing experience My salesman, Ethan was wonderful. He wasn’t pushy and didn’t make me feel pressured. Totally different than the salesman at the previous dealership I My salesman, Ethan was wonderful. He wasn’t pushy and didn’t make me feel pressured. Totally different than the salesman at the previous dealership I went to. Ethan knew what I was looking for and my price range and did everything to please me and put me in the car I wanted. I left there with my perfect car, a 2019 Honda Accord. More

Great personality, attentive, and helpful. Straight shooter! Andy was great to work with. He listened to what we wanted, and was very helpful in finding the right vehicle for us. You get a sense that he is hones Andy was great to work with. He listened to what we wanted, and was very helpful in finding the right vehicle for us. You get a sense that he is honest and wants you to find the right vehicle for the right price. His honest straight shooter approach probably comes from the fact that he is a retired law enforcement officer that had a K9 as a partner. If you love dogs, and have daughters like he has, you know you are working with a good guy! More

Wonderful Experience Everyone at Honda of Columbia was so wonderful to work with. Adrian was an incredible salesperson. He was easy to work with, very knowledgeable, and Everyone at Honda of Columbia was so wonderful to work with. Adrian was an incredible salesperson. He was easy to work with, very knowledgeable, and incredibly kind and helpful throughout the process. Could not recommend working with him more! More

Great experience buying a new Honda from Honda of Columbia I was dreading buying a new car because in the past, I have resented the pressure put on the customer by car salesman. I was pleasantly surprised to h I was dreading buying a new car because in the past, I have resented the pressure put on the customer by car salesman. I was pleasantly surprised to have had such a positive experience because of our salesman, Adrian. He was everything a customer could want from a salesman! He was polite, I never felt pressured and he had a thorough understanding of the car we were buying. There is no doubt, Adrian is an asset to your dealership. More

New Honda CR-V I had narrowed my search to two different Honda models...the Accord and CR-V The salesman sat down with me at the computer to see what was on the lot I had narrowed my search to two different Honda models...the Accord and CR-V The salesman sat down with me at the computer to see what was on the lot. We found what I wanted to test drive. He went through all the features. I left with the information to think about it . He followed up with me by text the next day. He was not insistent and there was no pressure which helped me decide to go back to that dealership. More

Purchased new Honda Civic Great customer service! Friendly and helpful, but not aggressive. I would highly recommend this dealership to anyone. Listened to what we wanted and c Great customer service! Friendly and helpful, but not aggressive. I would highly recommend this dealership to anyone. Listened to what we wanted and could afford then helped us as we purchased my daughter’s first car. Affordable yet lots of standard safety feature. Happy Mom and daughter. Kudos to Wadner Charles for his excellent guidance. More

Polite, Complete & Efficient Adrian was an exceptional sales associate and I can't imagine anyone performing better. I have always purchased new cars (Pontiac, Ford, Hyundai, Mits Adrian was an exceptional sales associate and I can't imagine anyone performing better. I have always purchased new cars (Pontiac, Ford, Hyundai, Mitsubishi, Mazda - this list makes me feel old!), and this was by far the my best experience. In a busy world the customer is looking to minimize the time spent at the dealer once the purchased is determined. Adrian was efficient in showing the vehicles I was interested in, complete in describing the vehicles features, and efficient in completing the process of preparing the vehicle and arranging the finance (Conti) process. He was a good listener and made suggestions without transmitting any feeling of pressure. He considered the customer's time as important and made every effort to keep the process moving along. And most importantly, he was very friendly and made the experience comfortable rather than the tension that can sometimes be experienced in car sales situations. It was a refreshing change in a world that needs a change in this particular area. Congrats to Honda of Columbia and especially to Adrian. More